David Tenser
Getting help when you have a problem with your browser is great. Getting this help from a community of volunteers around the world is Mozilla! Earlier this week, we launched version 1.0 of Mozilla’s community support project called SUMO — … Continue reading
David Tenser
This Friday, support.mozilla.com will be hosting a Support Firefox Day that focuses on extending the global impact of Firefox support and looking forward to Mozilla’s goals for the next two years. support.mozilla.com — or SUMO for short — is the … Continue reading
David Tenser
Did you miss the buzz about the Firefox Screencast Contest? Don’t worry! There are still plenty of chances to win some prizes, but there’s one catch: you have to submit your screencast before 11:59 p.m. Pacific Time today! Participating only … Continue reading
David Tenser
Get ready to participate in the Firefox Screencast contest! This is your chance to use your talents and passion for Firefox to create support screencasts for the Firefox Support (SUMO) knowledge base on support.mozilla.com. We have prepared a list of … Continue reading
David Tenser
This Friday, May 23, will be a special day for Mozilla as we’ll be hosting the very first Support Firefox Day*. You’ll get a chance to learn more about Mozilla, Firefox 3, and Firefox Support (SUMO) — and have your … Continue reading
David Tenser
The Firefox Support team (support.mozilla.com, or SUMO for short) would like to invite you to our first SUMO day! This Friday, starting at 7 AM PDT, we’ll be hosting a day all about getting to know SUMO and learning how … Continue reading