But, as suspected, adding on a Phone-As-Modem (PAM) data plan (to enable internet access from my laptop and N810) was a nightmare. In fact, because — well, I’ll spare you 40 minutes of various excuses from customer service — it ends up being “impossible” to add. So even though my phone supports it, and I’m grudgingly willing to fork over an extra $40/month ($960 for the term of my contract), Sprint’s billing system won’t take my money. Wooooonderful.
I suppose I could look at other cellular providers… But I have little faith that I’ll find better results elsewhere, or be able to do so without a week-long migraine. Perhaps AT&T and the rumored second-coming of the Jesus Phone will provide salvation. I still have concerns about Ma Bell’s less-than-immaculate hands, but this feels more and more like a strategy game… Jump there, hope the rest of the industry moves, and then jump somewhere else.
Oh well. At least for all my troubles I’ll have a slightly better cell phone with a nifty ringer for the next two years.