For Firefox 3.1 we are going to try to finally get around to creating a crash reporter icon (currently it just uses a copy of the software update icon). This leads to the question of what metaphor to use. I was thinking about maybe a puff of smoke or a black box, but I haven’t landed on an idea that I think is particularly good.
A couple aspects we need to consider:
-Since the user might have just been interrupted while doing something important, we probably don’t want to be too flippant. At one point our crash reporter dialog contained the text “Crash! Bang! Boom!” which was wisely softened to “We’re Sorry.”
-I’m not sure if we want to create something that is too memorable since it will inevitably become the symbol of our failure (blue screen of death). Instead of people saying “I’m sick of Firefox crashing” they will say “I’m sick of the [insert metaphor we select here]”