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“While much open source software suffers from poor design and usability, Firefox shines. What makes the Mozilla community different? With great branding, usability backed up by research but tempered by realism, and a powerful extension architecture, the Firefox web browser claims 400 million users. On the eve of the release of Firefox 4, Mozilla designer Alex Faaborg covers the unique challenge of coordinating user experience design in an open source community, important features of past versions, and the future of the Firefox interface.”
It was a fantastic opportunity to be able to give this talk to a large section of the Silicon Valley design community. Also looking into the audience and seeing Don Norman smiling was one of the more rewarding moments of my design career so far.