Seth Bindernagel (l10n community lead) and Rishi Mallik (one of our interns) started a CRM project back in 2007 to build a database of Mozilla contributors. They evaluated a number of CRM solutions and developed a proof of concept built on Durpal + CiviCRM. After their demo and some discussion around how we might use it, the project lost traction and was shelved. I’ve spent the past few months reviving the Mozilla CRM project and we’re just getting started with development now.
I gave a quick presentation on the project at the Mozilla All-Hands today and we had good discussion around the scope of the tool and the value it will bring to various groups within the Mozilla community. Check out the slide deck for more info:
As development gets underway, I hope key stakeholders and community members will share their ideas and provide feedback so we can continue to refine the features and functionality to create a tool that will help us all work better together.
I think a lot of folks understand the need for a centralized database of our community, and I hope the Mozilla CRM project will finally give us a way to not only bring together our community, but also give everyone a chance to explore the entire Mozilla Universe.