Jay Sullivan is Chief Operating Officer at Mozilla where he drives product strategy and leads the product management, user experience, user research, metrics and customer support teams. Jay also leads the Firefox OS program and helps manage Mozilla’s continued evolution and growth. Jay joined Mozilla in 2007. Previously, Jay was co-founder and VP of Products at PocketThis, a mobile software applications and tools provider. He has also held management and software engineering positions at Oracle, Information Resources and Firefly Network. Jay has been granted three U.S. patents for his work on mobile software and personalization. Jay is a graduate of Yale University.