Articles from March, 2009

Weekly SUMO meeting 2009-03-30

March 31, 2009

Sumo Weekly metrics Last week’s weekly support issues Cww to investigate general slowness on Mac and report back to team asap We do have a separate page for the problem … Read more

The road to SUMO 1.0, in retrospect

David Tenser

March 30, 2009

Tomorrow night (pacific time), SUMO will reach that magical version number 1.0. Although we already have a grand roadmap leading up to 2.0, today we’ll be looking back at all … Read more

Designing a Live Chat web client

March 27, 2009

Over the past few weeks we’ve been working to collect ideas and feedback for the SUMO Live Chat web client. Contributors currently use the open source Spark client to help … Read more

Minutes of SUMO meeting 2009-03-23

David Tenser

March 23, 2009

Sumo Weekly metrics Start page bounce rate is now based on support.mozilla.com/en-US/kb/ instead of support.mozilla.com/en-US/kb/Firefox+Support+Home+Page. The latter is not nearly as trafficked as the former (by a factor of 10) … Read more

Minutes of SUMO meeting 2009-03-16

mozilla

March 16, 2009

Sumo Weekly metrics What happened on Feb 24th (re: start page bounce rate)? djst to talk to Ken. Last week’s weekly support issues Push SFD back to end of May? … Read more

Minutes of SUMO Meeting 2009-03-09

mozilla

March 16, 2009

Open Format Attendees: djst, Cww, zzxc, cilias, OzFox1, Tobbi, TMZ. Followup on last meeting. SUMO is dedicated to contributors so please give ideas for making things easier for contributors Some … Read more

Minutes of SUMO meeting 2009-03-02

David Tenser

March 2, 2009

Sumo djst has serious connection problems today so this meeting was done in irc.mozilla.org, channel #sumo. Weekly metrics Number of new forum posts has gone down, but the responses are … Read more