The about:sumo experiment
A while back, the idea of creating an about:sumo newsletter was proposed. Since then, we’ve been so busy with other parts of SUMO, that we never got to follow through … Read more
Articles from April, 2009
Help test localizing SUMO modules
On the Firefox Support start pages[1][2], there are blocks of text on the sidebar labeled “Improve the Knowledge Base” and “Thunderbird”. Those are referred to as “modules”, and until now … Read more
Writing concise documents
Last month, website usability expert Neil Lee from the webdev team made a usability audit of the Firefox Support website. One observation he made was that some articles in our … Read more
Minutes of SUMO meeting 2009-04-06
Sumo Weekly metrics Lots of edited articles. Cww to run query to figure out which locales are the most frequently edited. Last week’s weekly support issues Anything for Namoroka feedback? … Read more
Email notifications for edits waiting for review
One feature that support localizers have been wanting for a long time is email notification when an article edit is waiting for review. We now have it! Here’s how to … Read more