Matt Grimes

I manage the User Advocacy team at Mozilla. Our main directive is to protect our users. Sometimes this means helping them recover by identifying and fixing issues or working proactively to prevent issues from happening in the first place. We exist so that our users always have a voice. We answer to nobody but our users, so tell us what you think!

User Advocacy Blog

Well hello there savvy web user. We wanted to take a moment to tell you about the new home of the User Advocacy blog. I’m sure you are probably thinking … Read more

User Sentiment Report

We love to measure things here at Mozilla. We measure performance, speed, downloads, installs and more. We look at our successes and our failures. It’s in our DNA to monitor … Read more