Posts in “about:sumo”

Meet Brinda!

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Say hi to Brinda! She’s an intern for SUMO this summer, working on text mining support questions to find our top issues. Automating this manual process will be a huge help to us. I shot this video almost a month … Continue reading

Meet Michelle!

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Please join me in welcoming Michelle Luna to Mozilla! Michelle will be heading up our mobile Firefox support efforts and ensuring that we provide world class, scalable, self-service and community-driven support for mobile Firefox users. We’re very excited that Michelle … Continue reading

Meet Ibai!

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Please join me in welcoming Ibai Garcia to Mozilla! Ibai (in some circles also known as El Fuego de la Cueva) is the SUMO team’s new Services Support Coordinator. He will lead the services support effort, including redefining the experience … Continue reading

SUMO Photos

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The Mozilla Summit was amazing. Here are a few photos of some of the SUMO people. You can see all 5000+ summit photos posted on flickr here.