Hey everyone! I couldn’t write anything informative here last week, as I was far away from any web-connected keyboards… But I hope you had a good time and all is well. Now, without further ado, let’s delve into some updates. … Continue reading
Posts in “Contributor News”
Hey, everyone! Michał here. I’m not as good with cameras and videos as Michael Verdi (yet!), so for now you’ll have to read me. I’m pretty sure you don’t mind. Just read it in Morgan Freeman’s voice and imagine penguins … Continue reading
I’m thrilled to welcome Michał Dziewoński (vesper) to Mozilla and the SUMO team! Michał is taking over Rosana’s role as our new L10N Community Manager (no pressure!) and will work closely with our incredible community to grow and strengthen our … Continue reading
1.4 million people are getting help every day on on our support Knowledge Base alone. We’ve expanded our reach, thanks to all of your contributions. You’ve helped Firefox OS users, regardless of whether they live in Spain, Colombia, Poland or … Continue reading
Planet Mozilla viewers – you can watch this video on YouTube. Firefox 29 is out! Help answer users’ questions. If you need help helping people, talk to us in #sumo on IRC.
Firefox 29 (Australis) will be launching on Tuesday so it is the perfect time to organize an Australis launch week! We’ll be answering questions in the support forum and helping each other in #sumo on IRC from Tuesday, April 29th … Continue reading
Over the years our localizers have been supporting SUMO in all of it’s efforts to provide information and help for every user and every problem. Since SUMO has been growing constantly it seem very daunting (although not impossible) to … Continue reading
Providing localized support has always been one of the core purposes of SUMO and we’re very proud to be able to reach 85% of our users in their native or preferred language! We are constantly trying to improve the experience … Continue reading
As you know, community is a critical aspect of everything we do at Mozilla. We simply couldn’t be as successful as we are today without the invaluable contributions of every single Mozillian. Last year we created a long term strategic … Continue reading
Well hello there savvy web user. We wanted to take a moment to tell you about the new home of the User Advocacy blog. I’m sure you are probably thinking to yourself, “What the heck is User Advocacy?” Great question!