What’s up with SUMO – Sept. 16

Verdi

Big things this week

  • Notes and video from this SUMO meeting.
  • We’ll investigate adding these meetings to AirMozilla and, for next week, let’s see how many people we can get to join and participate in this meeting on video.
  • We should be able to start testing Persona on SUMO this Thursday.
  • Be sure to watch the meeting video for Madalina and Kadir’s presentation about the support forum (starts at 27:35).
  • Contributors of the week: ideato, philipp, Jscher2000, feer56, Noah_SUMO, waka_flocka_flame, john99 and yalam96.
  • Current SUMO development sprint – 2013.18.
  • Next SUMO meeting – Monday, Sept. 23rd (call in details & meeting notes) at 9:00 am PDT. Please add your comments, questions and updates to the wiki. You can also participate in #sumo during the meeting. We’re going to record and post a video of the meeting.

Thursday, September 12th, is SUMO Day!

Madalina

It’s Thursday so it’s the perfect time to organize a new SUMO day! We are answering questions in the support forum and helping each other in #sumo on IRC from 9am to 5pm PST (UTC -8) today.

Join us, create an account and then take some time today to help with unanswered questions. Please check the etherpad for additional tips. We have been experiencing quite a high number of questions in the last few days. Our goal this Thursday is to respond to each and ever one of them, so please try to answer as many questions as you can throughout the day.

Happy SUMO Day!

What’s up with SUMO – Sept. 9

Verdi

Big things this week

  • Notes and video from this SUMO meeting.
  • Persona login is coming to SUMO.
  • Kudos to locales with 100% localization of the top articles – cs, es, nl, ru, it, ja, ko, pt-BR, zh-TW, sl.
  • We now have separate metrics for localized forums. Check Contributor Tools > Support Forum Metrics.
  • Contributors of the week: Russian localizers- Alexander (unghost), Gryllida and Harry. Also, Noah for great investigative work in the forums.
  • Current SUMO development sprint – 2013.18.
  • Next SUMO meeting – Monday, Sept. 16th (call in details & meeting notes) at 9:00 am PDT. Please add your comments, questions and updates to the wiki. You can also participate in #sumo during the meeting. We’re going to record and post a video of the meeting.

Community leadership at SUMO made easy!

Rosana

We’re thrilled to announce that we have some new amazing features to make community leadership at SUMO much easier. We are making contributions at SUMO more transparent and with our new metrics it’s very easy to understand what your community is doing and how you can have an impact.

We want to make it easy to understand how the local communities are working so that:

  • it’s easier for new contributors to spot the right contacts and get started.
  • contributors can coordinate the work, assign rights and share the work load
  • we can show everyone how wonderful our contributors are and how much they contribute to nurturing the open web

So if you’re interested in doing community building for your locale here’s our magic toolkit:

The starting point is your locale dashboard*, where you will find the menu on the left side:

Screen Shot 2013-08-22 at 7.18.42 PM

Locale metrics

You can track the localization coverage over time and feel proud of the impact you’re having on all the users in your locale!

Screen Shot 2013-08-22 at 4.31.15 PM

Also you will be able to see how many contributors have been active over time, so you know how strong  the community is. If you want to know who has been active you can check the “Localization team” site.

Screen Shot 2013-08-22 at 4.31.29 PM

Localization team:

Here you will be able to see who are the locale leaders and the reviewers. Also you will be able to see the active users in the past 90 days. This will help new contributors find the localizers they need to contact if they want to get started. And active localizers will be able to see who is active to coordinate better. It’s much easier to do community building, share the work load and make friends : )

Screen Shot 2013-08-22 at 7.26.42 PM

Something very cool about this page is that the locale leaders are now able to add locale reviewers. It means that the locale leader has all the rights to turn editors into reviewers, without needing an admin. We want to give communities all the tools to be able to do community organization and building on their own.

Recent revisions

Finally, we added the recent revisions to that menu, so that contributors can quickly access this feature that let’s you see the last reviews in that locale. You will be able to see the last activity and who was active. Pretty amazing to understand how the locale is working!

Profiles

We also have been displaying the contributions on the user profile. So if you want to see what you or other contributors have contributed to SUMO, just go to their user profile and see their answers in the forum and the documents they have contributed to.

Tell us what you think and what you need!

Let us know what you think about these new features and if you have some other ideas. We want to empower every contributor to be a community leader.

* You can reach your locale dashboard using this link with your ISO language code: https://support.mozilla.org/[ISO language code]/localization, for example Spanish: https://support.mozilla.org/es/localization

What’s up with SUMO – Aug. 19

Verdi

Big things this week

What’s up with SUMO – Aug. 12

Verdi

Big things this week

What’s up with SUMO – Aug. 5

Verdi

Big things this week

What’s up with SUMO – July 29

Verdi

Big things this week

Swarnava Sengupta featured on yourstory.in

Verdi

swarnava SUMO super contributor Swarnava was featured on yourstory.in. Here’s an excerpt:

Swarnava regards contributing to Mozilla was one of the best things that has happened in his life. His area of specialisation at Mozilla are QA and User Support. The concerned people have helped and mentored him about various things relating to Mozilla such as Mailing lists, QA, Bugzilla etc. With time his contributions to Mozilla increased and now he often writes knowledge based articles about Firefox, provides support over Twitter and Facebook. Till date he has submitted around 3111 answers in the support forums. He is also a Bengali Locale Leader and contributes by translating and editing articles into the local language. He has to his credit 390 articles that he has edited/translated till date.

Read the whole piece.

What’s up with SUMO – July 22

Verdi

Big things this week

  • Notes and video from this SUMO meeting.
  • Firefox desktop and Android releases are doing great. Firefox OS is beginning to get feedback from users (overall, quite positive).
  • Help us research Firefox 24.
  • Contributors of the week: Scoobidiver for filing lots of helpful bugs, Zilmar, for localizing a bunch of new articles, Andreea Popescu for her amazing work on Army of Awesome.
  • Next SUMO development sprint – 2013.15.
  • Next SUMO meeting – Monday, Jul. 29th (call in details & meeting notes) at 9:00 am PDT. Please add your comments, questions and updates to the wiki. You can also participate in #sumo during the meeting. We’re going to record and post a video of the meeting.