To make triage-life easier and to identify Firefox Crash and Critical Bugs we are thinking about ways to strengthen and build the number of people working on nightly triage and create a Community-Triage Team, and on some ideas to set up a priority system for which bugs get looked at first in the nightly triage work.
Focus of this Team should be on the unconfirmed Crash [and Critical] Bugs that are filed everyday [as the first priority, then move on to other classes of bugs]. With doing this daily it allows us to find regressions/crashes sooner and faster and also allow us (if the crash is on a website) to create a testcase for this Crash before a site changes. Its also clear that a lot of these crash bugs are frequently missing key information and several iterations are needed to gather information to make the bug useful. We should formalize steps to close the bugs as “incomplete” after some time period if not enough information is being added to the bug. We can encourage the filer to reopen if more info becomes available.
The Team is open and everyone can join (the sign up for the mailinglist is here https://mail.mozilla.org/listinfo/community-triageteam) – Also feel free to tell others about this new Project and Team.
- Tomcat & Chofmann