{"id":12,"date":"2007-06-20T17:49:54","date_gmt":"2007-06-21T00:49:54","guid":{"rendered":"http:\/\/blog.mozilla.org\/blog\/2007\/06\/20\/firefox-support-options\/"},"modified":"2014-04-21T00:14:47","modified_gmt":"2014-04-21T07:14:47","slug":"firefox-support-options","status":"publish","type":"post","link":"https:\/\/blog.mozilla.org\/blogarchive\/blog\/2007\/06\/20\/firefox-support-options\/","title":{"rendered":"Firefox support options"},"content":{"rendered":"<p>We often get letters, voicemails and emails asking, \u201cHow do I get help for Firefox?\u201d That\u2019s a good question, so I thought I would share the available and very helpful resources.<\/p>\n<p>Currently, the best ways to get help are to:<\/p>\n<p>1. <a href=\"http:\/\/www.mozilla.org\/support\/firefox\/\">Search the Knowledge Base<\/a> at MozillaZine.org, our community-run support and news site, for answers.<br \/>\n2. Search for your problem on the MozillaZine.org <a href=\"http:\/\/www.google.com\/custom?q=firefox&amp;sa=Go&amp;cof=GIMP%3Ared%3BT%3Ablack%3BLW%3A626%3BALC%3A%23663366%3BL%3Ahttp%3A%2F%2Fwww.mozillazine.org%2Fimage%2Fgoogle.gif%3BGFNT%3Agrey%3BLC%3A%23006666%3BLH%3A77%3BBGC%3Awhite%3BAH%3Acenter%3BVLC%3A%23663366%3BGL%3A0%3BGALT%3A%23666633%3BAWFID%3A9262c37cefe23a86%3B&amp;domains=mozillazine.org&amp;sitesearch=mozillazine.org\">user-to-user forums<\/a>.<br \/>\n3. Post your problem on the <a href=\"http:\/\/forums.mozillazine.org\/\">MozillaZine.org forum<\/a> for one of our community volunteers to answer.<br \/>\n4. Review some <a href=\"http:\/\/www.mozilla.org\/support\/firefox\/faq.html\">basic FAQs we have prepared<\/a>.<\/p>\n<p>Because Firefox is a free product, Mozilla has relied on dedicated volunteers to provide support for users of Firefox. A group of those volunteers and Mozilla employees are currently working to improve support for Firefox. You can check out their <a href=\"http:\/\/jtbatson.blogspot.com\/2007\/05\/firefox-help-needs-your-help.html\">recommendations for improvement here<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>We often get letters, voicemails and emails asking, \u201cHow do I get help for Firefox?\u201d That\u2019s a good question, so I thought I would share the available and very helpful &hellip; <a class=\"go\" href=\"https:\/\/blog.mozilla.org\/blogarchive\/blog\/2007\/06\/20\/firefox-support-options\/\">Read more<\/a><\/p>\n","protected":false},"author":50,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[63],"tags":[],"coauthors":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v22.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Firefox support options - The Mozilla Blog (Archived)<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/blog.mozilla.org\/blogarchive\/blog\/2007\/06\/20\/firefox-support-options\/\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"jtbatson@mozilla.com\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/blog.mozilla.org\/blogarchive\/blog\/2007\/06\/20\/firefox-support-options\/\",\"url\":\"https:\/\/blog.mozilla.org\/blogarchive\/blog\/2007\/06\/20\/firefox-support-options\/\",\"name\":\"Firefox support options - 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