{"id":2381,"date":"2017-04-21T21:37:16","date_gmt":"2017-04-21T21:37:16","guid":{"rendered":"http:\/\/blog.mozilla.org\/community\/?p=2381"},"modified":"2017-04-25T11:29:27","modified_gmt":"2017-04-25T11:29:27","slug":"revitalize-participation-by-understanding-our-communities","status":"publish","type":"post","link":"https:\/\/blog.mozilla.org\/community\/2017\/04\/21\/revitalize-participation-by-understanding-our-communities\/","title":{"rendered":"Revitalize participation by understanding our communities"},"content":{"rendered":"<p>As part of the bigger Open Innovation strategy project on <a href=\"https:\/\/discourse.mozilla-community.org\/t\/project-how-can-openness-better-drive-mozilla-products-and-technologies\/15130\">how openness can better drive Mozilla products and technologies<\/a>, during the next few months we will be conducting research about our communities and contributors.<\/p>\n<p><img decoding=\"async\" loading=\"lazy\" class=\"aligncenter size-large wp-image-2382\" src=\"https:\/\/blog.mozilla.org\/community\/files\/2017\/04\/community-research-600x228.png\" alt=\"\" width=\"600\" height=\"228\" srcset=\"https:\/\/blog.mozilla.org\/community\/files\/2017\/04\/community-research-600x228.png 600w, https:\/\/blog.mozilla.org\/community\/files\/2017\/04\/community-research-252x96.png 252w, https:\/\/blog.mozilla.org\/community\/files\/2017\/04\/community-research-768x292.png 768w, https:\/\/blog.mozilla.org\/community\/files\/2017\/04\/community-research.png 1000w\" sizes=\"(max-width: 600px) 100vw, 600px\" \/><\/p>\n<p>We want to take a detailed, data-driven look into our communities and contributors: who we are, what we\u2019re doing, what our motivations are and how we\u2019re connected.<\/p>\n<h3>Who: <b>Understanding the people in our communities <\/b><\/h3>\n<ul>\n<li>How many contributors are there in the Mozilla community.<\/li>\n<li>Who are we? (how diverse is our community?)<\/li>\n<li>Where are we? (geography, groups, projects)<\/li>\n<\/ul>\n<h3>What: <b>Understanding what people are doing<\/b><\/h3>\n<ul>\n<li>What are we doing? (contributing with)<\/li>\n<li>What are our skillsets?<\/li>\n<li>How much time we\u2019re able to devote to the project.<\/li>\n<li>The tools we use.<\/li>\n<li>Why do people contribute? (motivations)<\/li>\n<li>What blocks people from contributing?<\/li>\n<li>What other projects do we contribute to?<\/li>\n<li>What other organisations are we connected to?<\/li>\n<li>How much do people want to get involved?<\/li>\n<\/ul>\n<h3>Why: <b>Understanding why people contribute<\/b><\/h3>\n<ul>\n<li>What are people&#8217;s\u2019 motivations.<\/li>\n<li>What are the important factors in contributing for Mozilla (ethical, moral, technological etc).<\/li>\n<li>Is there anything Mozilla can do that will lead volunteers to contribute more?<\/li>\n<li>For people who have left the project:why do they no longer contribute?)<\/li>\n<\/ul>\n<h3>How &amp; Where: <b>Understanding the shape of our communities and our people\u2019s networks<\/b><\/h3>\n<ul>\n<li>What are the different groups and communities.<\/li>\n<li>Who\u2019s inside each group (regional and functional).<\/li>\n<li>What is the overlap between people in groups?<\/li>\n<li>Which groups have the most overlap, which have the least? (not just a static view, but also over time)<\/li>\n<li>How contributors are connected to each other? (related with the \u201cwhere\u201d)<\/li>\n<li>How are our contributors connected to other projects, Mozilla etc<\/li>\n<\/ul>\n<p>In order to answer all these questions, we have divided the work in three major areas.<\/p>\n<h3>Contributors and Contributions Data Analysis<\/h3>\n<p>Analyzing past quantitative data about contributions and contributors (from sources like Bugzilla, Github, Mailing Lists, and other sources) to identify patterns and draw conclusions about contributors, contributions and communities.<\/p>\n<h3>Communities and Contributors survey<\/h3>\n<p>Designing and administering a qualitative survey to as many active contributors as possible (also trying to survey people who have stopped contributing to Mozilla) to get a full view of our volunteers (demographics), motivations, which communities people identify with, and their experience with Mozilla. We\u2019ll use this to identify patterns in motivations.<\/p>\n<h3>Insights<\/h3>\n<p>We\u2019ll bring together the conclusions and data from both of the above components to articulate a set of insights and recommendations that can be a useful input to the Open Innovation Strategy project.<\/p>\n<p>In particular, one aim that we have is to cross reference individuals from the Mozillians Survey and Data Analysis to better understand &#8212; on aggregate &#8212; how things like motivations and identity relate to contribution.<\/p>\n<h3>Our commitments<\/h3>\n<p>In all of this work we are handling data with the care you would expect from Mozilla, in line with our <a href=\"https:\/\/www.mozilla.org\/en-US\/privacy\/\">privacy policy<\/a> and in close consultation with Mozilla\u2019s legal and trust teams.<\/p>\n<p>Additionally, we realize that we at Mozilla often ask for people\u2019s time to provide feedback and you may have recently seen other surveys. Also, we have run <a href=\"https:\/\/wiki.mozilla.org\/Contribute\/2014_Community_Survey\">research projects of this sort<\/a> in the past without following up with a clear plan of action. This project is different. It\u2019s more extensive than anything we\u2019ve done, it is connected a much larger project to shape Mozilla\u2019s strategy with respect to open practices, and we will be publishing the results and data.<\/p>\n<p>We would like to know your feedback\/input about this project, its scope and implementation:<\/p>\n<ul>\n<li>Are we missing any areas\/topics we should get information about our communities?<\/li>\n<li>Which part do you feel it\u2019s more relevant?<\/li>\n<li>Where do you think communities can engage to provide more value to the work we are going to do?<\/li>\n<li>Any other ideas we are not thinking about?<\/li>\n<\/ul>\n<p><a href=\"https:\/\/discourse.mozilla-community.org\/t\/revitalize-participation-by-understanding-our-communities\/15172\">Please let us know in this discourse topic<\/a>.<\/p>\n<p>Thanks everyone!<\/p>\n","protected":false},"excerpt":{"rendered":"<p>As part of the bigger Open Innovation strategy project on how openness can better drive Mozilla products and technologies, during the next few months we will be conducting research about &hellip; <a class=\"go\" href=\"https:\/\/blog.mozilla.org\/community\/2017\/04\/21\/revitalize-participation-by-understanding-our-communities\/\">Read more<\/a><\/p>\n","protected":false},"author":967,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[47,65226],"tags":[],"coauthors":[],"_links":{"self":[{"href":"https:\/\/blog.mozilla.org\/community\/wp-json\/wp\/v2\/posts\/2381"}],"collection":[{"href":"https:\/\/blog.mozilla.org\/community\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/blog.mozilla.org\/community\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/blog.mozilla.org\/community\/wp-json\/wp\/v2\/users\/967"}],"replies":[{"embeddable":true,"href":"https:\/\/blog.mozilla.org\/community\/wp-json\/wp\/v2\/comments?post=2381"}],"version-history":[{"count":0,"href":"https:\/\/blog.mozilla.org\/community\/wp-json\/wp\/v2\/posts\/2381\/revisions"}],"wp:attachment":[{"href":"https:\/\/blog.mozilla.org\/community\/wp-json\/wp\/v2\/media?parent=2381"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/blog.mozilla.org\/community\/wp-json\/wp\/v2\/categories?post=2381"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/blog.mozilla.org\/community\/wp-json\/wp\/v2\/tags?post=2381"},{"taxonomy":"author","embeddable":true,"href":"https:\/\/blog.mozilla.org\/community\/wp-json\/wp\/v2\/coauthors?post=2381"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}