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Monthly Archives: May 2012

BrowserID outage last week


What happened? Last week (9 May 2012 23:24 PDT until the following morning at 07:20), BrowserID had an outage affecting 50% of login requests. Embarrassingly, we didn’t find out until a user filed bug 753728 with us. Root Cause To put it bluntly, human error. Specifically, the accidental draining of all nodes of a load […]