{"id":2485,"date":"2013-02-22T09:51:31","date_gmt":"2013-02-21T22:51:31","guid":{"rendered":"http:\/\/blog.mozilla.org\/nnethercote\/?p=2485"},"modified":"2013-02-22T09:51:31","modified_gmt":"2013-02-21T22:51:31","slug":"reset-firefox-is-wonderful","status":"publish","type":"post","link":"https:\/\/blog.mozilla.org\/nnethercote\/2013\/02\/22\/reset-firefox-is-wonderful\/","title":{"rendered":"&#8220;Reset Firefox&#8221; is wonderful"},"content":{"rendered":"<p><strong>TL;DR: Please recommend the &#8220;<a href=\"https:\/\/support.mozilla.org\/en-US\/kb\/reset-firefox-easily-fix-most-problems\">Reset Firefox<\/a>&#8221; feature to anyone who complains about odd, persistent performance problems and\/or high memory consumption.<\/strong><\/p>\n<p>In <a href=\"http:\/\/arstechnica.com\/information-technology\/2013\/02\/firefox-19-gets-a-pdf-viewer-and-a-couple-of-bug-fixes\/\">Ars Technica&#8217;s article about the Firefox 19 release<\/a>, carbon fibre made a comment complaining about Firefox&#8217;s performance.<\/p>\n<blockquote><p>Firefox still doesn&#8217;t fix memory issues and smoothness, at least on my experience. It&#8217;s constant random jerks and extreme mem usage, until restarted. I use chrome but I have been wanting to switch FF for awhile, but I can&#8217;t, as long as they fix these issues, long standing issues since ver. 4.<\/p><\/blockquote>\n<p>There were four notable responses.<\/p>\n<p>korg250 (my emphasis):<\/p>\n<blockquote><p>They are losing market share by not fixing the memory issues. Even on my 8GB SSD i5 system I have to restart it when it reaches over 1 GB because it starts to slow down A LOT. And it get over 1 GB very fast for someone who constantly open\/close tabs like me (even in safe mode).<\/p>\n<p><strong>I was an avid FF user until I saw myself installing an add-on to restart FF when it reaches X MB of memory usage.<\/strong> Today I use Opera for most of my browsing but I some sites does not work properly with Opera and some extensions only exist on FF.<\/p>\n<p>Shame.<\/p><\/blockquote>\n<p>abhi_beckert:<\/p>\n<blockquote><p>Do you have extensions installed? Maybe one of them is causing it.<\/p><\/blockquote>\n<p>crislevin:<\/p>\n<blockquote><p>every benchmark I saw, firefox uses less memory than everybody else, I really don&#8217;t get why people complain about it?<\/p><\/blockquote>\n<p>nnethercote:<\/p>\n<blockquote><p>You might have problems with your profile. Visit about:support, and click on the &#8220;Reset Firefox&#8221; button in the top right corner. It&#8217;ll generated a new profile that preserves much of your browsing history, though it will disable any add-ons you have. (It&#8217;ll give you details about exactly what it preserves and discards before doing so, so you can cancel it if you change your mind.) This step fixes a lot of performance problems like the ones you describe.<\/p><\/blockquote>\n<p>To summarize the responses:<\/p>\n<ul>\n<li>Me too!\u00a0 It sucks.<\/li>\n<li>Are extensions to blame?\u00a0 (A reasonable question, though less likely since <a href=\"https:\/\/blog.mozilla.org\/nnethercote\/2012\/07\/19\/firefox-15-plugs-the-add-on-leaks\/\">Firefox 15 fixed most extension-related leaks<\/a>, and one that can be difficult to answer conclusively.)<\/li>\n<li>Really?<\/li>\n<li>Is a busted profile to blame?\u00a0 Try &#8220;Reset Firefox&#8221; to determine if so.<\/li>\n<\/ul>\n<p>carbon fibre didn&#8217;t respond, but korg250 (the &#8220;Me too!&#8221; commenter) took up the commenting baton&#8230;<\/p>\n<p>korg250 (again):<\/p>\n<blockquote><p>In my case it is not about memory usage, but how slow it becomes when it reaches 1 GB of usage.<\/p>\n<p>I will try the about:support tip listed before.<\/p><\/blockquote>\n<p>grumpy2:<\/p>\n<blockquote><p>Out of curiosity, which version of Firefox are you basing this on?<\/p>\n<p>Because the thing about these &#8220;I used Firefox until X got too much for me, and I switched&#8221; kind of imply something quite significant, which is &#8220;I am no longer using Firefox, and can therefore not speak for the possible improvements that have happened since I switched&#8221;.<\/p>\n<p>For the last couple of versions, Firefox has shown extremely good memory usage in my experience. And yes, they were absolutely horrible at this in earlier versions, and I&#8217;ve been *that* close to switching a number of times because of it. I&#8217;ve ranted a lot about how their memory usage was just so broken I doubted they&#8217;d ever be able to fix it. But in my experience, they have.<\/p>\n<p>(And yes, this is 120% subjective, and I am certainly not arguing that if your experience differs then you are wrong. But I have noticed a vast improvement in recent versions. As I recall, the first of these fixes started trickling in around the FF13 timeframe, but I could be wrong on that.)<\/p><\/blockquote>\n<p>otomo1001:<\/p>\n<blockquote><p>I think you&#8217;ve some other computer issues. Here is my system, 2.4gig firefox process. Still running fine and dandy no slowdown, this is 18 mind you.<\/p>\n<p><a href=\"http:\/\/imgur.com\/gNmZK84\">http:\/\/imgur.com\/gNmZK84<\/a><\/p><\/blockquote>\n<p>korg250 (again):<\/p>\n<blockquote><p>I am always in the latest version. Was using 18.0.2 until today. Now I am on the 19 after resetting via about:support (still watching how it goes).<\/p>\n<p>Maybe my installation had something wrong and even after the updates the memory issue remained &#8211; I don&#8217;t know. But I made the &#8220;switch&#8221; over the last week, when I compared speed between FF and Opera.<\/p><\/blockquote>\n<p>korg250 (again):<\/p>\n<blockquote><p>The reset via about:support worked for me. My FF is running smoothly for over 24 hours. Thanks guys!<\/p><\/blockquote>\n<p>Excellent!<\/p>\n<p>Many people have used Firefox for <em>years<\/em>, and so the chance of mysterious profile problems occurring are quite high.\u00a0 &#8220;Reset Firefox&#8221; cleans that dirty slate.\u00a0 As the <a href=\"https:\/\/support.mozilla.org\/en-US\/kb\/reset-firefox-easily-fix-most-problems\">support page<\/a> says, it will &#8220;easily fix most problems&#8221;.\u00a0 It&#8217;s a simple, one-shot process with a high effectiveness rate that can be explained in a single sentence &#8212; perfect for mentioning in an online forum.\u00a0 (Indeed, I should have linked to the support page in my comment, and then I could have written less explanation.)<\/p>\n<p>Ideally it would also be tried by anyone who tries switching back to Firefox from another browser.\u00a0 In fact, if Firefox is started up for the first time in a while (3 months? 6 months?) it would be great if it offered to automatically do this.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>TL;DR: Please recommend the &#8220;Reset Firefox&#8221; feature to anyone who complains about odd, persistent performance problems and\/or high memory consumption. In Ars Technica&#8217;s article about the Firefox 19 release, carbon fibre made a comment complaining about Firefox&#8217;s performance. Firefox still doesn&#8217;t fix memory issues and smoothness, at least on my experience. It&#8217;s constant random jerks [&hellip;]<\/p>\n","protected":false},"author":139,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[30,4544,4546],"tags":[],"_links":{"self":[{"href":"https:\/\/blog.mozilla.org\/nnethercote\/wp-json\/wp\/v2\/posts\/2485"}],"collection":[{"href":"https:\/\/blog.mozilla.org\/nnethercote\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/blog.mozilla.org\/nnethercote\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/blog.mozilla.org\/nnethercote\/wp-json\/wp\/v2\/users\/139"}],"replies":[{"embeddable":true,"href":"https:\/\/blog.mozilla.org\/nnethercote\/wp-json\/wp\/v2\/comments?post=2485"}],"version-history":[{"count":0,"href":"https:\/\/blog.mozilla.org\/nnethercote\/wp-json\/wp\/v2\/posts\/2485\/revisions"}],"wp:attachment":[{"href":"https:\/\/blog.mozilla.org\/nnethercote\/wp-json\/wp\/v2\/media?parent=2485"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/blog.mozilla.org\/nnethercote\/wp-json\/wp\/v2\/categories?post=2485"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/blog.mozilla.org\/nnethercote\/wp-json\/wp\/v2\/tags?post=2485"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}