Linking to anchors in the Knowledge Base
Editor’s Note: Written by Chris Illias. If you are writing a knowledge base article, the current method of providing a link to another KB article unfortunately does not support anchors … Read more
Articles from October, 2007
Server upgrade tonight
The knowledge base of support.mozilla.com is using TikiWiki, an open-source content management system. We are excited to let you know that tonight around 7 pm PST, we will upgrade TikiWiki … Read more
Show people how to use Firefox!
It would be very cool if we could make videos/screencasts for a few of the more popular “help” articles in the knowledge base. I did some basic software research and … Read more
Minutes of Weekly Meeting 10/18
As always, the weekly meeting agendas and minutes can be found at http://wiki.mozilla.org/Support/Weekly_Meetings. Sumo Status of 1.10 tiki upgrade Upgrade scheduled for next Tuesday (for real this time, because morgamic … Read more
Newsletter for our contributors
We have set up a Newsletter category for this blog, under which we will post important information specifically relevant to the contributors of Sumo. For example, that would include information … Read more
Weekly meeting pushed back one day
This week’s meeting will be held tomorrow, Friday October 12 at 3 pm PST. The agenda is available on the wiki.
Most recent forum design mockups
We are currently working on the visual design of the Firefox Support Forums. This is what we’ve got so far: After some more polishing, this should be pretty … Read more
Preliminary SUMO roadmap
Based on a number of meetings the last few days, we have a preliminary plan for the technical rollout of support.mozilla.com during Q4 2007: 0.1: Upgrade TikiWiki and fix technical/web … Read more
Minutes of Today’s Weekly Meeting
Starting today, we will post the minutes of our weekly Sumo meetings for everyone to see. They will be published here in the Sumo blog and on the mozilla.org wiki. … Read more