Articles from November, 2007

Minutes of Weekly Meeting 11/27

Sumo Weekly metrics [1] Changed time span from Thursdays-Wednesdays to Sundays-Saturdays since we’ve changed meeting day to Tuesdays “firefox 3” and “beta” both in top 5 search terms Support:Search Requirements … Read more

SUMO l10n Strategy

We are currently working hard to build a kick-ass Firefox support site at support.mozilla.com, also known as SUMO. However, the site is only usable for English speaking people today, representing … Read more

Updated SUMO Milestones

Last time I blogged about the SUMO milestones, the plan was to improve localization support (l10n) for the Knowledge Base before we rolled out Forums and Live Chat. Since then, … Read more