Continuing to listen to Localizer feedback
We have been meeting individually with active Support localizers to get their feedback and look at ways we can improve SUMO for them. In the latest update to SUMO, we … Read more
Articles from May, 2009
Minutes of SUMO meeting 2009-05-11
Sumo Weekly metrics New performance metrics: Avg forum thread answer time Avg sessions per hour Status on start page A/B test? Production files received from designer last week. jslater and … Read more
Screencasts are coming!
I’m sure everyone knows the cliche “A picture is worth a thousand words.” It is certainly true, and in the Firefox Support knowledge base we’ve encouraged the use of screenshots … Read more