Help make Launch Day a success!
The support.mozilla.com community is really excited for the release of Firefox 3.5 tomorrow (Tuesday). The quality of support in the hours following a launch is important to ensure a great … Read more
The support.mozilla.com community is really excited for the release of Firefox 3.5 tomorrow (Tuesday). The quality of support in the hours following a launch is important to ensure a great … Read more
Sumo Firefox 3.5 status List of potential 3.5 issues is up in the Contributor forum Potential addition: Error correction if people have changed folder names of top-level bookmark folders List … Read more
In the last 10 days, we’ve been running our second A/B test on SUMO to try a slight redesign of the in-product start page (the page you get to if … Read more
Firefox 3.5 Release Candidate 2 has been released, which means that you can now start updating screenshots in the knowledge base for Firefox 3.5! As a quick reminder, here are … Read more
Sumo RC1 support status Cww going to run queries on forum One problem for people upgrading from beta to RC1 might lose all their passwords when they clear recent passwords … Read more
One issue that sometimes confuses Knowledge Base contributors is knowing what levels of permission each user group on SUMO has. For instance, someone may be able to edit one category … Read more
Last week, the fixes for SUMO 1.1 were applied to support.mozilla.com. The big news: SUMO now supports screencasts! A screencast is a video recording of a computer screen. In the … Read more
When Firefox 3.5 launches later this month, we expect it to be really popular. After all, it’s the culmination of many months of very hard work from everyone in the … Read more
With Firefox 3.5 rolling off the presses, it’s time for the long-awaited Support Firefox Day. We’re planning on having the event June 25th at 10 AM PDT (1 PM EDT). … Read more