Weekly SUMO development team meeting moved
The SUMO development team meeting (also known as the SUMOdev meeting) has been moved from Tuesdays at 9 am Pacific to Mondays at the same time. This is because one … Read more
The SUMO development team meeting (also known as the SUMOdev meeting) has been moved from Tuesdays at 9 am Pacific to Mondays at the same time. This is because one … Read more
Sumo Weekly metrics Ability to see ratio of people coming to support vs the ADUs? Better question: How good was one release compared to another in terms of added support … Read more
Firefox 3.6 is coming out tomorrow, which means it is going to be a very busy time for support. As with every major launch, we see a spike in support … Read more
Sumo Weekly metrics Last week’s weekly support issues Forum and live chat issues differ. On forum, most people are have problems with Facebook and other websites not working, rather than … Read more
Sumo Welcome back! Weekly metrics cilias to include data for trended search terms “url is not valid” is top trended search term. Not addressed in KB. forum thread indicates that … Read more