SUMO Day, Wednesday, December 21st
This Wednesday is SUMO Day! A special day when we all take some extra time to help answer support questions in the Firefox help forum. It is the last SUMO … Read more
This Wednesday is SUMO Day! A special day when we all take some extra time to help answer support questions in the Firefox help forum. It is the last SUMO … Read more
Today we are announcing the end of official support for the Firefox Sync add-on, focusing resources on improving and supporting the Sync experience for those users in the latest versions … Read more
Here’s a few moments from Mozcamp Asia.
Because of network issues, a number of Mozilla web properties are down, including support.mozilla.com. Our IT and networking teams are working around the clock to try to restore service. We’re … Read more
Thursday is SUMO Day! We had a great group of heroes answering questions on our last SUMO Day, so a big Thank You to all of the following contributors who … Read more
Download video: MP4 format | WebM format Big things this week Articles that need changes Mozcamp Asia Participation Wanted! Participate in the weekly SUMO meeting – next one is Monday … Read more
Download video: MP4 format | WebM format Bottom line – answering support questions is good for you! Get a SUMO account and then get started. Also, check out this video … Read more
Download video: MP4 format | WebM format Big things this week Tag filtering in the support forum! Mozcamp Europe Draft of article review guidelines Notes from the last SUMO meeting … Read more
Thursday is SUMO Day! Myself and Rebecca Billings will help moderate the support forum from 9am to 5pm PDT this Thursday to encourage new forum helpers with answering support questions. … Read more