Today, Thursday March 28th is SUMO Day!
Time is moving fast and oh my, is it Thursday again? Then it’s time for SUMO day! We’ll be answering questions in the support forum and helping each other in … Read more
Time is moving fast and oh my, is it Thursday again? Then it’s time for SUMO day! We’ll be answering questions in the support forum and helping each other in … Read more
Big things this week Notes and video from this SUMO meeting. Thanks to jscher2000 for coming to the SUMO staff meetup last week and sharing his forum experience and insights! … Read more
It’s Thursday, it’s SUMO Day! This is the day where our amazing SUMO community is working together in trying to answer every single question that is coming in on the … Read more
Big things this week Notes and video from this SUMO meeting. Knowledge Base community vision proposal – needs your feedback Forum guidelines discussion Buddy Program is starting a pilot! Please … Read more
Planet Mozilla viewers – you can watch this video on YouTube. This video explains how content tuning works on Mozilla Support. Matt Grimes and I talk about how to make … Read more
Big things this week Notes and video from this SUMO meeting. Questions & Answers: Top 25 Contributor issue – bug filed, Troubleshooting Information add-on is a big improvement, user assurance/forum … Read more