{"id":101,"date":"2008-04-29T04:24:49","date_gmt":"2008-04-29T11:24:49","guid":{"rendered":"http:\/\/blog.mozilla.org\/sumo\/2008\/04\/29\/101\/"},"modified":"2008-04-29T04:26:00","modified_gmt":"2008-04-29T11:26:00","slug":"minutes-of-weekly-meeting-2008-04-28","status":"publish","type":"post","link":"https:\/\/blog.mozilla.org\/sumo\/2008\/04\/29\/minutes-of-weekly-meeting-2008-04-28\/","title":{"rendered":"Minutes of Weekly Meeting 2008-04-28"},"content":{"rendered":"<p><strong>Attendees:<\/strong> djst, cilias, np, Lucy, nkoth, zzxc<\/p>\n<p><strong>Sumo<\/strong><\/p>\n<ul>\n<li> Weekly metrics <a href=\"http:\/\/spreadsheets.google.com\/ccc?key=piA-a-dXCL2p7vB5pTu0HKA&amp;hl=en&amp;pli=1\" class=\"external autonumber\" title=\"http:\/\/spreadsheets.google.com\/ccc?key=piA-a-dXCL2p7vB5pTu0HKA&amp;hl=en&amp;pli=1\" rel=\"nofollow\">[1]<\/a>\n<ul>\n<li> djst: is the start page bounce rate useful? Should run the stats through the one and only Mr Ken Kovash to see if we can extract some more interesting data.<\/li>\n<li> Is &#8220;New contributors&#8221; just anyone who signed up as a contributor? If so, a better stat would be the subset of those who actually contributed. -np\n<ul>\n<li> That would be more useful, but is currently not possible.<\/li>\n<\/ul>\n<\/li>\n<li> Would really help if we could extract the weekly metrics automatically every week. nkoth to ask webdev team for potential ways of doing this while maintaining security policies.<\/li>\n<li> Staging articles shouldn&#8217;t have polls <a href=\"https:\/\/bugzilla.mozilla.org\/show_bug.cgi?id=430406\" class=\"external autonumber\" title=\"https:\/\/bugzilla.mozilla.org\/show_bug.cgi?id=430406\" rel=\"nofollow\">[2]<\/a><\/li>\n<li> Is there a bug filed for not having polls on certain pages? -np\n<ul>\n<li> These need to be removed on a case by case basis, but we need to fix the above bug or they will come back when someone edits.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/li>\n<li>SUMO Day 2\n<ul>\n<li> Original suggestion of Friday May 16 is bad because djst will be traveling. Also, there can be benefits of launching the screencast contest prior to the SUMO day, since that&#8217;s another thing people can get involved with during the day.<\/li>\n<li> New date decided: Friday, May 23<\/li>\n<li> Focus should be on forum and Live Chat. djst will create a copy of the existing wiki planning page to get started.<\/li>\n<\/ul>\n<\/li>\n<li> UI l10n update from nkoth: cleaned up versions of language.php have been checked in to SVN. They include all strings that we use, including stuff that were not in the db unless previously created.\n<ul>\n<li> Will test this with a couple of localizers to make sure this is what they want, and then announce this. djst suggests aksu, the Finnish localizer.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p><strong>Knowledge Base<\/strong><\/p>\n<ul>\n<li> Bugzilla: 6 new article requests <a href=\"http:\/\/tinyurl.com\/3emgqv\" class=\"external autonumber\" title=\"http:\/\/tinyurl.com\/3emgqv\" rel=\"nofollow\">[3]<\/a>, 4 new articles <a href=\"http:\/\/tinyurl.com\/5lddm6\" class=\"external autonumber\" title=\"http:\/\/tinyurl.com\/5lddm6\" rel=\"nofollow\">[4]<\/a><\/li>\n<li> Changing the default diff view <a href=\"http:\/\/support.mozilla.com\/tiki-view_forum_thread.php?comments_parentId=45424&amp;forumId=3\" class=\"external autonumber\" title=\"http:\/\/support.mozilla.com\/tiki-view_forum_thread.php?comments_parentId=45424&amp;forumId=3\" rel=\"nofollow\">[5]<\/a><\/li>\n<li> 27 article feedback comments are from people looking for support\n<ul>\n<li> Compared with the total number of sessions, only 0.01% of the visitors are making this mistake. Could be hard to reduce this number even further.<\/li>\n<li> cilias suggests replacing &#8220;click here&#8221; link to something more descriptive and will file a bug for it. Maybe that can help reducing the number of people mistakenly using article feedback as a way to ask for support.<\/li>\n<\/ul>\n<\/li>\n<li> Ideas for troubleshooting walkthrough\n<ul>\n<li> Current Basic Troubleshooting article is not very basic, and might not do a good job of guiding users into finding the appropriate support article for their particular problem. We should create a truly basic troubleshooting article that does a better job.<\/li>\n<li> We are currently using the first paragraph of articles as a brief summary of what problem is solved in that particular article. The problem is that this summary isn&#8217;t used in e.g. search results. This should definitely be part of the new requirements for the search SoC project.<\/li>\n<\/ul>\n<\/li>\n<li> New French localizers: Diti and omnisilver. Welcome aboard!<\/li>\n<\/ul>\n<p><strong>Forums<\/strong><\/p>\n<ul>\n<li> <em>Still<\/em> waiting for patches<a href=\"https:\/\/bugzilla.mozilla.org\/request.cgi?action=queue&amp;requester=jason_barnabe%40fastmail.fm&amp;product=Sumo&amp;type=all&amp;requestee=&amp;component=&amp;group=type\" class=\"external autonumber\" title=\"https:\/\/bugzilla.mozilla.org\/request.cgi?action=queue&amp;requester=jason_barnabe%40fastmail.fm&amp;product=Sumo&amp;type=all&amp;requestee=&amp;component=&amp;group=type\" rel=\"nofollow\">[6]<\/a> to get looked at\n<ul>\n<li> np should get SVN checkin access for simple patches. It will simplify for both np and nkoth. djst to fix this this week.<\/li>\n<\/ul>\n<\/li>\n<li> Nothing terribly interesting stats-wise<\/li>\n<\/ul>\n<p><strong>Live Chat<\/strong><\/p>\n<ul>\n<li> Lucy: Not much interest in starting an earlier shift based on feedback gathered from volunteers because we&#8217;re only supporting English chat.\n<ul>\n<li> djst: Are we sure the en-US only support is the reason for this? Will look into the legal aspects of offering Live Chat support in other languages to better know about our options moving forward.<\/li>\n<\/ul>\n<\/li>\n<li> zzxc: Got a few new trainees last Friday &#8212; will see if they stick around!<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>Attendees: djst, cilias, np, Lucy, nkoth, zzxc Sumo Weekly metrics [1] djst: is the start page bounce rate useful? Should run the stats through the one and only Mr Ken &hellip; <a class=\"go\" href=\"https:\/\/blog.mozilla.org\/sumo\/2008\/04\/29\/minutes-of-weekly-meeting-2008-04-28\/\">Read more<\/a><\/p>\n","protected":false},"author":63,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"categories":[109],"tags":[],"_links":{"self":[{"href":"https:\/\/blog.mozilla.org\/sumo\/wp-json\/wp\/v2\/posts\/101"}],"collection":[{"href":"https:\/\/blog.mozilla.org\/sumo\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/blog.mozilla.org\/sumo\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/blog.mozilla.org\/sumo\/wp-json\/wp\/v2\/users\/63"}],"replies":[{"embeddable":true,"href":"https:\/\/blog.mozilla.org\/sumo\/wp-json\/wp\/v2\/comments?post=101"}],"version-history":[{"count":0,"href":"https:\/\/blog.mozilla.org\/sumo\/wp-json\/wp\/v2\/posts\/101\/revisions"}],"wp:attachment":[{"href":"https:\/\/blog.mozilla.org\/sumo\/wp-json\/wp\/v2\/media?parent=101"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/blog.mozilla.org\/sumo\/wp-json\/wp\/v2\/categories?post=101"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/blog.mozilla.org\/sumo\/wp-json\/wp\/v2\/tags?post=101"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}