{"id":1103,"date":"2010-04-26T11:25:00","date_gmt":"2010-04-26T18:25:00","guid":{"rendered":"http:\/\/blog.mozilla.org\/sumo\/?p=1103"},"modified":"2010-04-26T11:25:00","modified_gmt":"2010-04-26T18:25:00","slug":"minutes-of-sumo-meeting-2010-04-26","status":"publish","type":"post","link":"https:\/\/blog.mozilla.org\/sumo\/2010\/04\/26\/minutes-of-sumo-meeting-2010-04-26\/","title":{"rendered":"Minutes of SUMO meeting 2010-04-26"},"content":{"rendered":"<p><strong>Sumo<\/strong><\/p>\n<ul>\n<li> <a title=\"http:\/\/spreadsheets.google.com\/ccc?key=piA-a-dXCL2p7vB5pTu0HKA&amp;hl=en\" rel=\"nofollow\" href=\"http:\/\/spreadsheets.google.com\/ccc?key=piA-a-dXCL2p7vB5pTu0HKA&amp;hl=en\">Weekly metrics<\/a>\n<ul>\n<li> More people are replying to threads that already contain a  reply, so it may be good for contributors to default to &#8220;Threads with no  replies&#8221; in Kitsune. For now, Cww can look at links to the forum from  contributor docs, and manipulate the URL.<\/li>\n<li> We may see a jump in traffic, because 3.5 users may get  another notice about 3.6 this week. Devs have not decided on that yet.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p><strong>Knowledge Base<\/strong><\/p>\n<ul>\n<li> New articles:\n<ul>\n<li> <a title=\"https:\/\/support.mozilla.com\/en-US\/kb\/Java+Deployment+Toolkit+Blocked\" rel=\"nofollow\" href=\"https:\/\/support.mozilla.com\/en-US\/kb\/Java+Deployment+Toolkit+Blocked\">Java Deployment Toolkit Blocked<\/a><\/li>\n<li> <a title=\"https:\/\/support.mozilla.com\/en-US\/kb\/Personas+do+not+work+with+Themes\" rel=\"nofollow\" href=\"https:\/\/support.mozilla.com\/en-US\/kb\/Personas+do+not+work+with+Themes\">Personas do not work with Themes<\/a><\/li>\n<\/ul>\n<\/li>\n<li> en-US pages are updated for <a title=\"Support\/OOPP\" href=\"https:\/\/wiki.mozilla.org\/Support\/OOPP\">OOPP<\/a><\/li>\n<li><a title=\"Michael's Notes\" href=\"https:\/\/wiki.mozilla.org\/Michael%27s_Notes#Ideas_from_other_places\">More ideas from my KB audit<\/a><\/li>\n<li><a title=\"Support\/Kitsune\/KB\" href=\"https:\/\/wiki.mozilla.org\/Support\/Kitsune\/KB\">KB PRD meetings now twice a week &#8211; Tue &amp;  Fri<\/a><\/li>\n<li><a title=\"Support\/Q2HelpfulnessTests\" href=\"https:\/\/wiki.mozilla.org\/Support\/Q2HelpfulnessTests\">Helpfullness metrics test starting<\/a><\/li>\n<\/ul>\n<p><strong>Forum<\/strong><\/p>\n<ul>\n<li> no update<\/li>\n<\/ul>\n<p><strong>Live Chat<\/strong><\/p>\n<ul>\n<li>I did some UX testing of Live Chat last week &#8211; <a title=\"Michael's Notes\" href=\"https:\/\/wiki.mozilla.org\/Michael%27s_Notes#User_Experience_Videos\">videos<\/a> &#8211; <a title=\"Michael's Notes\" href=\"https:\/\/wiki.mozilla.org\/Michael%27s_Notes#Live_Chat_Contributor\">notes (contributor)<\/a>, <a title=\"Michael's Notes\" href=\"https:\/\/wiki.mozilla.org\/Michael%27s_Notes#Live_Chat\">notes (user)<\/a>\n<ul>\n<li> There&#8217;s a lot of info. It may be best to create a meeting in  which Michael can present the highlights of the audits. Tentatively  scheduled for Wednesday @ 9PT.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p><strong>Roundtable<\/strong><\/p>\n<ul>\n<li> Question of the day\n<ul>\n<li> Kadir would choose an engaging forum question each day and post  it in IRC, to encourage people on IRC to help on the forum as well,  particularly Firefox experts.<\/li>\n<\/ul>\n<\/li>\n<li> Weekly IRC meetings\n<ul>\n<li> Many community members don&#8217;t like telephone meetings, so this  would be a weekly IRC meeting. Kadir to ask community members to find  out which time of the day works best.<\/li>\n<\/ul>\n<\/li>\n<li> RRRT page for SUMO contributors\n<ul>\n<li> Cww will document how he does the common issues right now, so  we can discuss how to optimize it and get community members involved.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>Sumo Weekly metrics More people are replying to threads that already contain a reply, so it may be good for contributors to default to &#8220;Threads with no replies&#8221; in Kitsune. &hellip; <a class=\"go\" href=\"https:\/\/blog.mozilla.org\/sumo\/2010\/04\/26\/minutes-of-sumo-meeting-2010-04-26\/\">Read more<\/a><\/p>\n","protected":false},"author":179,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"categories":[109],"tags":[],"_links":{"self":[{"href":"https:\/\/blog.mozilla.org\/sumo\/wp-json\/wp\/v2\/posts\/1103"}],"collection":[{"href":"https:\/\/blog.mozilla.org\/sumo\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/blog.mozilla.org\/sumo\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/blog.mozilla.org\/sumo\/wp-json\/wp\/v2\/users\/179"}],"replies":[{"embeddable":true,"href":"https:\/\/blog.mozilla.org\/sumo\/wp-json\/wp\/v2\/comments?post=1103"}],"version-history":[{"count":0,"href":"https:\/\/blog.mozilla.org\/sumo\/wp-json\/wp\/v2\/posts\/1103\/revisions"}],"wp:attachment":[{"href":"https:\/\/blog.mozilla.org\/sumo\/wp-json\/wp\/v2\/media?parent=1103"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/blog.mozilla.org\/sumo\/wp-json\/wp\/v2\/categories?post=1103"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/blog.mozilla.org\/sumo\/wp-json\/wp\/v2\/tags?post=1103"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}