{"id":128,"date":"2008-06-23T12:18:17","date_gmt":"2008-06-23T19:18:17","guid":{"rendered":"http:\/\/blog.mozilla.org\/sumo\/?p=128"},"modified":"2008-06-23T12:18:17","modified_gmt":"2008-06-23T19:18:17","slug":"minutes-of-sumo-meeting-2008-06-23","status":"publish","type":"post","link":"https:\/\/blog.mozilla.org\/sumo\/2008\/06\/23\/minutes-of-sumo-meeting-2008-06-23\/","title":{"rendered":"Minutes of SUMO meeting 2008-06-23"},"content":{"rendered":"<p><strong>Attendees:<\/strong> djst, lucy, nkoth, zzxc, cww, Collin_1000<\/p>\n<p><strong>Sumo<\/strong><\/p>\n<ul>\n<li> <a class=\"external text\" title=\"http:\/\/spreadsheets.google.com\/ccc?key=piA-a-dXCL2p7vB5pTu0HKA&amp;hl=en&amp;pli=1\" rel=\"nofollow\" href=\"http:\/\/spreadsheets.google.com\/ccc?key=piA-a-dXCL2p7vB5pTu0HKA&amp;hl=en&amp;pli=1\">Weekly metrics<\/a>\n<ul>\n<li> Significantly increased traffic from Firefox 3, as expected<\/li>\n<li> Servers held up generally well (at least not worse than any other service!)<\/li>\n<li> Traffic has dropped steadily since launch day, but will definitely increase rapidly again as we start rolling out the automatic updates<\/li>\n<li> New calculation of top polls. Previous results were only using the top 30 polls. New results use any en-US articles with over 20 results<\/li>\n<li> Can&#8217;t load action log screen to get stats<\/li>\n<\/ul>\n<\/li>\n<li> Firefox 3\n<ul>\n<li> Generally the approach to escalate common security issues regarding Firefox 3 worked well. See also <a class=\"external text\" title=\"http:\/\/blog.mozilla.org\/sumo\/2008\/06\/18\/what-a-launch\/\" rel=\"nofollow\" href=\"http:\/\/blog.mozilla.org\/sumo\/2008\/06\/18\/what-a-launch\/\">separate blog post about that<\/a>.<\/li>\n<li> Jason: working on getting stats on most common issues. Tiki not being co-operative.<\/li>\n<li> Possible stats:\n<ul>\n<li> Most visited articles (Urchin)<\/li>\n<li> Most voted on articles (Tiki)<\/li>\n<li> Most helpful articles, based on number of votes (Tiki)<\/li>\n<li> Articles\/external URLs linked to most often in forums (Tiki)<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/li>\n<li> SFD3 feedback\n<ul>\n<li> The general approach of using a single page hosting both IRC channel for chat, and Mogulus for all workshops worked really well<\/li>\n<li> A lot less confusion about where events were hosted, and a lot less work on updating IRC status messages, wiki pages with schedules, etc.<\/li>\n<li> Mogulus also gave us the ability to see how many people were participating (up to 45 people!), and people could be logging in before an event started<\/li>\n<li> Thanks to Cww for figuring out how Mogulus and desktop sharing worked in Windows, and to Dietrich for doing the same on the Mac!<\/li>\n<li> Figuring out the exact time requirements for the individual events can be tricky &#8212; should figure out what we can fill the channel with when there&#8217;s no live content going<\/li>\n<li> In summary, we got around 6-10 more live chat contributors and a few more forum contributors<\/li>\n<\/ul>\n<\/li>\n<li> Status of Google SoC projects\n<ul>\n<li> The <a class=\"external text\" title=\"http:\/\/wiki.mozilla.org\/Support\/ScreenshotAnnotator\" rel=\"nofollow\" href=\"http:\/\/wiki.mozilla.org\/Support\/ScreenshotAnnotator\">screenshot annotation project<\/a> is going really well, with most requirements already fully defined and a student working very hard to always stay ahead of me (djst, the mentor).\u00a0:)<\/li>\n<li> The <a class=\"external text\" title=\"http:\/\/wiki.mozilla.org\/Support:Search_Requirements\" rel=\"nofollow\" href=\"http:\/\/wiki.mozilla.org\/Support:Search_Requirements\">Search project<\/a> hasn&#8217;t really started yet because the student has been busy with exams, but we have figured out a reasonable scope and will have a meeting with the student this Wednesday. He has pretty solid approaches on the problems so things look promising. nkoth is the mentor.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p><strong>Knowledge Base<\/strong><\/p>\n<ul>\n<li> cilias couldn&#8217;t make it to today&#8217;s meeting, but we covered the important bits above (important issues with Firefox 3 were looped back into the KB and promoted to the start page)<\/li>\n<\/ul>\n<p><strong>Forums<\/strong><\/p>\n<ul>\n<li> Big thanks to all those who helped in the forum. There were a lot of questions posted, but we got through it well.<\/li>\n<li> Bo and cor-el now over 10,000 posts!! A huge thanks to these amazing guys.<\/li>\n<li> Some intermittent bugs with the forum &#8211; pages showing up with a different stylesheet, new posts not reflected immediately, can&#8217;t delete posts&#8230;<\/li>\n<\/ul>\n<p><strong>Live Chat<\/strong><\/p>\n<ul>\n<li> In a normal week, about 300 live chat requests are answered. Last week over 1000 were answered!! Really incredible effort by the community.<\/li>\n<li> 46 new accounts<\/li>\n<li> Updated server software to 3.5.2 last night<\/li>\n<li> Time to start hacking group &#8212; people from the Live Chat community are interested in coding. Lucy and djst to approach Jive devs for a good peer reviewer to get us started.<\/li>\n<li> Lucy to post requirements doc for scheduling software ideas on the wiki<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>Attendees: djst, lucy, nkoth, zzxc, cww, Collin_1000 Sumo Weekly metrics Significantly increased traffic from Firefox 3, as expected Servers held up generally well (at least not worse than any other &hellip; <a class=\"go\" href=\"https:\/\/blog.mozilla.org\/sumo\/2008\/06\/23\/minutes-of-sumo-meeting-2008-06-23\/\">Read more<\/a><\/p>\n","protected":false},"author":63,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"categories":[109],"tags":[],"_links":{"self":[{"href":"https:\/\/blog.mozilla.org\/sumo\/wp-json\/wp\/v2\/posts\/128"}],"collection":[{"href":"https:\/\/blog.mozilla.org\/sumo\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/blog.mozilla.org\/sumo\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/blog.mozilla.org\/sumo\/wp-json\/wp\/v2\/users\/63"}],"replies":[{"embeddable":true,"href":"https:\/\/blog.mozilla.org\/sumo\/wp-json\/wp\/v2\/comments?post=128"}],"version-history":[{"count":0,"href":"https:\/\/blog.mozilla.org\/sumo\/wp-json\/wp\/v2\/posts\/128\/revisions"}],"wp:attachment":[{"href":"https:\/\/blog.mozilla.org\/sumo\/wp-json\/wp\/v2\/media?parent=128"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/blog.mozilla.org\/sumo\/wp-json\/wp\/v2\/categories?post=128"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/blog.mozilla.org\/sumo\/wp-json\/wp\/v2\/tags?post=128"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}