{"id":1335,"date":"2010-11-11T16:56:16","date_gmt":"2010-11-11T23:56:16","guid":{"rendered":"http:\/\/blog.mozilla.org\/sumo\/?p=1335"},"modified":"2010-11-12T03:34:10","modified_gmt":"2010-11-12T10:34:10","slug":"whats-new-in-kitsune","status":"publish","type":"post","link":"https:\/\/blog.mozilla.org\/sumo\/2010\/11\/11\/whats-new-in-kitsune\/","title":{"rendered":"What&#8217;s new in Kitsune"},"content":{"rendered":"<p><a title=\"Ludicrous Speed by DanDeChiaro, on Flickr\" href=\"http:\/\/www.flickr.com\/photos\/dandechiaro\/4151566643\/\"><img decoding=\"async\" loading=\"lazy\" src=\"http:\/\/farm3.static.flickr.com\/2648\/4151566643_9fef270924.jpg\" alt=\"Ludicrous Speed\" width=\"500\" height=\"332\" \/><\/a><br \/>\nIn <a href=\"http:\/\/blog.mozilla.org\/sumo\/2010\/11\/05\/creating-the-new-sumo-knowledge-base-from-zero-to-code\/ \">my last post<\/a> I wrote about the process of creating our new  Knowledge Base but that did not answer the question of how the new KB  will improve the experience for users and contributors.<\/p>\n<p>There are so many exciting parts to the new Knowledge Base that it&#8217;s  hard to know what to talk about first. The biggest improvement was also  the most requested \u2013 <strong>speed<\/strong>. With our old KB it was often hard to find  out why pages timed out and even harder to actually do anything about  it. With the new system we know every detail and can tweak the  performance, move things around and make sure that users will see a page  in an instant. As has been shown <a href=\"http:\/\/www.akamai.com\/html\/about\/press\/releases\/2009\/press_091409.html \">time<\/a> and <a href=\"http:\/\/www.useit.com\/alertbox\/response-times.html \">time<\/a> <a href=\"http:\/\/googleresearch.blogspot.com\/2009\/06\/speed-matters.html \">again<\/a>, speed  is the ultimate measure of usefulness. Even a 3 second response time  will often lead to users leaving the site or being unsatisfied with the  interaction no matter how good the content. So we&#8217;ve focused heavily on  this.<\/p>\n<p>The latest numbers we have show a huge improvement in response  times \u2013 to be precise, a 28-fold increase in handled requests per  second! That&#8217;s incredible indeed. The best part is that it will make the  KB more useful for users as well as contributors. Gone are the days of  timed out dashboards and slow loading pages.<\/p>\n<h2><strong>What you can do!<\/strong><\/h2>\n<p>Of course speed is not the only improvement with this new system.  Over the next few weeks leading up to the release, we will write more  about specific new features and improvements. But you don&#8217;t have to wait  for the November 30th release to see for yourself. Take a look at the  work-in-progress on our <a href=\"https:\/\/master.support.mozilla.com\/ \">staging server<\/a>.<\/p>\n<p>If you are interested, help  us make it as bug free as possible by joining us for a <a href=\"http:\/\/blog.mozilla.org\/sumo\/2010\/11\/03\/qa-day-for-the-new-sumo-kb-software\/\">QA day on  November 12th<\/a>. From 8am to 5pm PST we&#8217;ll gather in #sumo on IRC to make sure the KB is ready for the release. We&#8217;d love to see you there!<\/p>\n","protected":false},"excerpt":{"rendered":"<p>In my last post I wrote about the process of creating our new Knowledge Base but that did not answer the question of how the new KB will improve the &hellip; <a class=\"go\" href=\"https:\/\/blog.mozilla.org\/sumo\/2010\/11\/11\/whats-new-in-kitsune\/\">Read more<\/a><\/p>\n","protected":false},"author":179,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"categories":[47,117,24,898,199],"tags":[],"_links":{"self":[{"href":"https:\/\/blog.mozilla.org\/sumo\/wp-json\/wp\/v2\/posts\/1335"}],"collection":[{"href":"https:\/\/blog.mozilla.org\/sumo\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/blog.mozilla.org\/sumo\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/blog.mozilla.org\/sumo\/wp-json\/wp\/v2\/users\/179"}],"replies":[{"embeddable":true,"href":"https:\/\/blog.mozilla.org\/sumo\/wp-json\/wp\/v2\/comments?post=1335"}],"version-history":[{"count":0,"href":"https:\/\/blog.mozilla.org\/sumo\/wp-json\/wp\/v2\/posts\/1335\/revisions"}],"wp:attachment":[{"href":"https:\/\/blog.mozilla.org\/sumo\/wp-json\/wp\/v2\/media?parent=1335"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/blog.mozilla.org\/sumo\/wp-json\/wp\/v2\/categories?post=1335"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/blog.mozilla.org\/sumo\/wp-json\/wp\/v2\/tags?post=1335"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}