{"id":1583,"date":"2011-03-14T11:46:14","date_gmt":"2011-03-14T18:46:14","guid":{"rendered":"http:\/\/blog.mozilla.org\/sumo\/?p=1583"},"modified":"2011-03-14T11:46:14","modified_gmt":"2011-03-14T18:46:14","slug":"whats-up-with-sumo-mar-14","status":"publish","type":"post","link":"https:\/\/blog.mozilla.org\/sumo\/2011\/03\/14\/whats-up-with-sumo-mar-14\/","title":{"rendered":"What&#8217;s up with SUMO &#8211; Mar. 14"},"content":{"rendered":"<p>No video this week \u2014 too busy getting those last articles ready for Firefox 4!<\/p>\n<h3>The big things this week<\/h3>\n<ul>\n<li><a href=\"http:\/\/support.mozilla.com\/en-US\/forums\/contributors\/705218\">Localization sprint on Thursday<\/a>. We&#8217;ll be on IRC in #sumo from 4pm UTC to 9pm UTC.\n<\/li>\n<li><a href=\"https:\/\/wiki.mozilla.org\/Support\/Kitsune\/q2prios\">Q2 Priorities<\/a> for Webdev. This is a list of smaller things that can be squeezed in around the main SUMOdev priorities for Q2.\n<\/li>\n<\/ul>\n<p><a href=\"https:\/\/wiki.mozilla.org\/Support\/Weekly_Meetings\/Minutes_2011-03-14\">Minutes of the latest weekly meeting<\/a><\/p>\n<p><!--more--><\/p>\n<h3>Sumo Development<\/h3>\n<ul>\n<li> <a href=\"http:\/\/moxie.jamessocol.com\/bugstats\/sumo\/2.6.2\">2.6.2<\/a> went out yesterday. We discovered a typo in the AAQ after the release and updated it to 2.6.2.1.\n<ul>\n<li> We did not move the netapp mount to PHX yet because the data sync was too slow.<\/li>\n<\/ul>\n<\/li>\n<li> Working through 2.7. No dates likely until the dust settles.\n<ul>\n<li> If you&#8217;ve got something that&#8217;s not Users &amp; Groups related but you&#8217;d like us to try to get in 2.7, stick it in the 2011Q2 milestone but put &#8220;2.7?&#8221; in the whiteboard.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<h3>Roundtable<\/h3>\n<ul>\n<li> <a href=\"https:\/\/wiki.mozilla.org\/Support\/Kitsune\/q2prios\">Q2 Priorities<\/a> for Webdev<\/li>\n<\/ul>\n<p>David and James to talk about Resources for this tomorrow.<\/p>\n<h3>Metrics<\/h3>\n<ul>\n<li> <a href=\"http:\/\/spreadsheets.google.com\/ccc?key=piA-a-dXCL2p7vB5pTu0HKA&amp;hl=en\">http:\/\/spreadsheets.google.com\/ccc?key=piA-a-dXCL2p7vB5pTu0HKA&amp;hl=en<\/a>\n<ul>\n<li> Items of note (Cheng to investigate both):\n<ul>\n<li> German phrases high in trending search terms<\/li>\n<li> Very sharp increase in # of forum posts\/questions<\/li>\n<\/ul>\n<\/li>\n<li> New KB metrics need to be time-adjusted to be more useful\n<ul>\n<li> KB helpfulness gap to be &#8220;past 4 weeks&#8221; rather than &#8220;past week&#8221;<\/li>\n<li> Biggest change in helpfulness ratio to be past 2 weeks\/over past 8 weeks<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<h3>Knowledge Base<\/h3>\n<ul>\n<li><a href=\"https:\/\/support.mozilla.com\/en-US\/forums\/knowledge-base-articles\/705101\">Work continues on updating articles on Fx4<\/a>\n<ul>\n<li> Everyone, take one article and help out<\/li>\n<\/ul>\n<\/li>\n<li><a href=\"http:\/\/support.mozilla.com\/en-US\/forums\/contributors\/705218\">Localization sprint on Thursday<\/a><\/li>\n<\/ul>\n<h3>Live Chat<\/h3>\n<ul>\n<li>Hosting all-day hours again for the first three days of Firefox 4<\/li>\n<li>Lots of fx4 traffic last week.  Most questions were about either add-ons or how to use Firefox 4.<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>No video this week \u2014 too busy getting those last articles ready for Firefox 4! The big things this week Localization sprint on Thursday. We&#8217;ll be on IRC in #sumo &hellip; <a class=\"go\" href=\"https:\/\/blog.mozilla.org\/sumo\/2011\/03\/14\/whats-up-with-sumo-mar-14\/\">Read more<\/a><\/p>\n","protected":false},"author":186,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"categories":[109],"tags":[],"_links":{"self":[{"href":"https:\/\/blog.mozilla.org\/sumo\/wp-json\/wp\/v2\/posts\/1583"}],"collection":[{"href":"https:\/\/blog.mozilla.org\/sumo\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/blog.mozilla.org\/sumo\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/blog.mozilla.org\/sumo\/wp-json\/wp\/v2\/users\/186"}],"replies":[{"embeddable":true,"href":"https:\/\/blog.mozilla.org\/sumo\/wp-json\/wp\/v2\/comments?post=1583"}],"version-history":[{"count":0,"href":"https:\/\/blog.mozilla.org\/sumo\/wp-json\/wp\/v2\/posts\/1583\/revisions"}],"wp:attachment":[{"href":"https:\/\/blog.mozilla.org\/sumo\/wp-json\/wp\/v2\/media?parent=1583"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/blog.mozilla.org\/sumo\/wp-json\/wp\/v2\/categories?post=1583"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/blog.mozilla.org\/sumo\/wp-json\/wp\/v2\/tags?post=1583"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}