{"id":1985,"date":"2012-01-13T12:27:58","date_gmt":"2012-01-13T19:27:58","guid":{"rendered":"http:\/\/blog.mozilla.org\/sumo\/?p=1985"},"modified":"2012-01-13T14:21:25","modified_gmt":"2012-01-13T21:21:25","slug":"sumo-day-thursday-january-19th","status":"publish","type":"post","link":"https:\/\/blog.mozilla.org\/sumo\/2012\/01\/13\/sumo-day-thursday-january-19th\/","title":{"rendered":"SUMO Day, Thursday January 19th"},"content":{"rendered":"<p>We made a real impact with our <a href=\"https:\/\/support.mozilla.org\/en-US\/forums\/contributors\/708052?last=44238\">last SUMO Day<\/a>, so let&#8217;s have another one this coming Thursday!<\/p>\n<p>I will help moderate the support forum from 9am to 5pm PST (UTC -8) to encourage new forum helpers with <a href=\"http:\/\/support.mozilla.com\/kb\/answering-questions-support-forum\">answering support questions<\/a>. I&#8217;ll be available on the <a href=\"https:\/\/www.mibbit.com\/?server=irc.mozilla.org&#038;channel=%23sumo\"><code>#sumo<\/code><\/a> IRC channel, <code>michelleluna<\/code>, or by private message to <a href=\"http:\/\/support.mozilla.com\/en-US\/messages\/new?to=mluna\">myself<\/a> using the SUMO web site.<\/p>\n<p>Just <a href=\"https:\/\/support.mozilla.com\/en-US\/users\/register\">create an account<\/a> and then take some time on Thursday to help with <a href=\"http:\/\/support.mozilla.com\/questions?filter=no-replies\">unanswered questions<\/a>. Additional tips for getting started are on the <a href=\"https:\/\/etherpad.mozilla.org\/sumo-day-01-19-2012\">etherpad<\/a>. <strong>Our goal is to answer 200 additional questions throughout the day<\/strong>, so please commit to answering 10 questions throughout the day. If you can&#8217;t answer 10 on SUMO day, well, then there is always tomorrow. <\/p>\n<p>Helping people is its own reward! Learning about how users experience Mozilla products pays infinite dividends for the web! See you Thursday.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>We made a real impact with our last SUMO Day, so let&#8217;s have another one this coming Thursday! I will help moderate the support forum from 9am to 5pm PST &hellip; <a class=\"go\" href=\"https:\/\/blog.mozilla.org\/sumo\/2012\/01\/13\/sumo-day-thursday-january-19th\/\">Read more<\/a><\/p>\n","protected":false},"author":305,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"categories":[117],"tags":[],"_links":{"self":[{"href":"https:\/\/blog.mozilla.org\/sumo\/wp-json\/wp\/v2\/posts\/1985"}],"collection":[{"href":"https:\/\/blog.mozilla.org\/sumo\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/blog.mozilla.org\/sumo\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/blog.mozilla.org\/sumo\/wp-json\/wp\/v2\/users\/305"}],"replies":[{"embeddable":true,"href":"https:\/\/blog.mozilla.org\/sumo\/wp-json\/wp\/v2\/comments?post=1985"}],"version-history":[{"count":0,"href":"https:\/\/blog.mozilla.org\/sumo\/wp-json\/wp\/v2\/posts\/1985\/revisions"}],"wp:attachment":[{"href":"https:\/\/blog.mozilla.org\/sumo\/wp-json\/wp\/v2\/media?parent=1985"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/blog.mozilla.org\/sumo\/wp-json\/wp\/v2\/categories?post=1985"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/blog.mozilla.org\/sumo\/wp-json\/wp\/v2\/tags?post=1985"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}