{"id":335,"date":"2008-11-17T12:07:42","date_gmt":"2008-11-17T19:07:42","guid":{"rendered":"http:\/\/blog.mozilla.org\/sumo\/?p=335"},"modified":"2008-11-17T12:07:42","modified_gmt":"2008-11-17T19:07:42","slug":"minutes-of-sumo-meeting-2008-11-17","status":"publish","type":"post","link":"https:\/\/blog.mozilla.org\/sumo\/2008\/11\/17\/minutes-of-sumo-meeting-2008-11-17\/","title":{"rendered":"Minutes of SUMO meeting 2008-11-17"},"content":{"rendered":"<p><strong>Attendees:<\/strong> djst, cilias, zzxc, cww, nkoth, lucy<\/p>\n<p><strong>Sumo<\/strong><\/p>\n<ul>\n<li> Last meeting summary (for djst!)<\/li>\n<li> <a class=\"external text\" title=\"http:\/\/spreadsheets.google.com\/ccc?key=piA-a-dXCL2p7vB5pTu0HKA&amp;hl=en\" rel=\"nofollow\" href=\"http:\/\/spreadsheets.google.com\/ccc?key=piA-a-dXCL2p7vB5pTu0HKA&amp;hl=en\">Weekly metrics<\/a>\n<ul>\n<li> chofmann\/djst working on start page improvements. We have some specific things we&#8217;d like to test, like the placement of the &#8220;Browse the Knowledge Base&#8221; link. Should have a better update next week.<\/li>\n<\/ul>\n<\/li>\n<li> <a class=\"external text\" title=\"http:\/\/support.mozilla.com\/en-US\/kb\/Weekly+common+issues\" rel=\"nofollow\" href=\"http:\/\/support.mozilla.com\/en-US\/kb\/Weekly+common+issues\">Last week&#8217;s weekly support issues<\/a>\n<ul>\n<li> 3.0.4 new issues?\n<ul>\n<li> more crashes (may be related to memory usage, or that could be a red herring?)\n<ul>\n<li> OSX: <a class=\"external text\" title=\"https:\/\/bugzilla.mozilla.org\/show_bug.cgi?id=459531\" rel=\"nofollow\" href=\"https:\/\/bugzilla.mozilla.org\/show_bug.cgi?id=459531\">bug 459531<\/a><\/li>\n<li> Windows: crash on 0x00 may be AVG8 <a class=\"external text\" title=\"https:\/\/bugzilla.mozilla.org\/show_bug.cgi?id=446224\" rel=\"nofollow\" href=\"https:\/\/bugzilla.mozilla.org\/show_bug.cgi?id=446224\">bug 446224<\/a>, Backdoor.Ulrbot.C rose a lot of places in the topcrashes list after 3.0.4 came out <a class=\"external text\" title=\"https:\/\/bugzilla.mozilla.org\/show_bug.cgi?id=434403\" rel=\"nofollow\" href=\"https:\/\/bugzilla.mozilla.org\/show_bug.cgi?id=434403\">bug 434403<\/a>.<\/li>\n<\/ul>\n<\/li>\n<li> Firewall blocks connectivity (Norton mostly)<\/li>\n<li> Gmail loads in basic mode: <a class=\"external text\" title=\"http:\/\/support.mozilla.com\/tiki-view_forum_thread.php?locale=en-US&amp;comments_parentId=206020&amp;forumId=1\" rel=\"nofollow\" href=\"http:\/\/support.mozilla.com\/tiki-view_forum_thread.php?locale=en-US&amp;comments_parentId=206020&amp;forumId=1\">large forum thread<\/a><\/li>\n<li> Firefox 3.0.4 uses 100% of the CPU while idle <a class=\"external text\" title=\"https:\/\/bugzilla.mozilla.org\/show_bug.cgi?id=464864\" rel=\"nofollow\" href=\"https:\/\/bugzilla.mozilla.org\/show_bug.cgi?id=464864\">bug 464864<\/a><\/li>\n<li> Unsolved memory leak in windows: <a class=\"external text\" title=\"https:\/\/bugzilla.mozilla.org\/show_bug.cgi?id=457234\" rel=\"nofollow\" href=\"https:\/\/bugzilla.mozilla.org\/show_bug.cgi?id=457234\">bug 457234<\/a>?<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/li>\n<li> QA team collaboration\n<ul>\n<li> Sent info about how to log in to Live Chat without Spark, meaning QA team members can help troubleshooting users&#8217; problems when it makes sense (when it&#8217;s a top issue and\/or when the QA team needs more info for important crashers<\/li>\n<li> Waiting for a list of QA team members that can sign up for this collaboration<\/li>\n<\/ul>\n<\/li>\n<li> SFD status\n<ul>\n<li> Mitchell to join us for the last Americas session (djst)<\/li>\n<li> Waiting for talking points to introduce the sessions for the Asian and European shifts<\/li>\n<li> Getting everyone set up with needed software etc<\/li>\n<li> Preparing and hosting sessions &#8212; all sessions assigned!<\/li>\n<li> Getting traffic from the SFD page into #sumo, sorry about the spam.<\/li>\n<\/ul>\n<\/li>\n<li> djst joined the l10n-drivers meeting last week and we all agreed on the following:\n<ul>\n<li> SUMO needs clear l10n priorities to make it easy for localizers to see what work is most important<\/li>\n<li> Currently, localizers find SUMO an overwhelming task &#8212; we need to ensure that there is a simple way to get started, with a straightforward list of initial things, e.g. the start pages and the UI. We can&#8217;t expect people to localize the whole Knowledge Base, so we need to focus on what is most important (again, clear priorities).<\/li>\n<li> A dashboard for localizers showing the overall status of SUMO l10n is wanted for 2009.<\/li>\n<li> We need to better communicate the importance of having localized support.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p><strong>Roundtable<\/strong><\/p>\n<ul>\n<li> Since Thursday&#8217;s update, there have been no screenshots in the KB. This was not intentional. It is a critical bug, that was fixed this morning. <a class=\"external text\" title=\"https:\/\/bugzilla.mozilla.org\/show_bug.cgi?id=464913\" rel=\"nofollow\" href=\"https:\/\/bugzilla.mozilla.org\/show_bug.cgi?id=464913\">bug 464913<\/a><\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>Attendees: djst, cilias, zzxc, cww, nkoth, lucy Sumo Last meeting summary (for djst!) Weekly metrics chofmann\/djst working on start page improvements. We have some specific things we&#8217;d like to test, &hellip; <a class=\"go\" href=\"https:\/\/blog.mozilla.org\/sumo\/2008\/11\/17\/minutes-of-sumo-meeting-2008-11-17\/\">Read more<\/a><\/p>\n","protected":false},"author":63,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"categories":[109],"tags":[],"_links":{"self":[{"href":"https:\/\/blog.mozilla.org\/sumo\/wp-json\/wp\/v2\/posts\/335"}],"collection":[{"href":"https:\/\/blog.mozilla.org\/sumo\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/blog.mozilla.org\/sumo\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/blog.mozilla.org\/sumo\/wp-json\/wp\/v2\/users\/63"}],"replies":[{"embeddable":true,"href":"https:\/\/blog.mozilla.org\/sumo\/wp-json\/wp\/v2\/comments?post=335"}],"version-history":[{"count":0,"href":"https:\/\/blog.mozilla.org\/sumo\/wp-json\/wp\/v2\/posts\/335\/revisions"}],"wp:attachment":[{"href":"https:\/\/blog.mozilla.org\/sumo\/wp-json\/wp\/v2\/media?parent=335"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/blog.mozilla.org\/sumo\/wp-json\/wp\/v2\/categories?post=335"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/blog.mozilla.org\/sumo\/wp-json\/wp\/v2\/tags?post=335"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}