{"id":37,"date":"2007-12-10T12:25:13","date_gmt":"2007-12-10T19:25:13","guid":{"rendered":"http:\/\/blog.mozilla.org\/sumo\/2007\/12\/10\/minutes-of-weekly-meeting-1210\/"},"modified":"2007-12-17T09:49:57","modified_gmt":"2007-12-17T16:49:57","slug":"minutes-of-weekly-meeting-1210","status":"publish","type":"post","link":"https:\/\/blog.mozilla.org\/sumo\/2007\/12\/10\/minutes-of-weekly-meeting-1210\/","title":{"rendered":"Minutes of Weekly Meeting 12\/10"},"content":{"rendered":"<ul>\n<li> <strong>Sumo<\/strong>\n<ul>\n<li> Weekly metrics <a href=\"http:\/\/spreadsheets.google.com\/ccc?key=piA-a-dXCL2p7vB5pTu0HKA&amp;hl=en&amp;pli=1\" class=\"external autonumber\" title=\"http:\/\/spreadsheets.google.com\/ccc?key=piA-a-dXCL2p7vB5pTu0HKA&amp;hl=en&amp;pli=1\" rel=\"nofollow\">[1]<\/a>\n<ul>\n<li> The 0.2 resync <a href=\"https:\/\/bugzilla.mozilla.org\/show_bug.cgi?id=407739\" class=\"external autonumber\" title=\"https:\/\/bugzilla.mozilla.org\/show_bug.cgi?id=407739\" rel=\"nofollow\">[2]<\/a>, planned early this week, will give us a lot more useful statistics<\/li>\n<\/ul>\n<\/li>\n<li> 0.1 <a href=\"https:\/\/bugzilla.mozilla.org\/buglist.cgi?query_format=advanced&amp;short_desc_type=allwordssubstr&amp;short_desc=&amp;product=Sumo&amp;component=Administration&amp;component=Chat&amp;component=Forum&amp;component=Knowledge+Base+Software&amp;target_milestone=0.1&amp;long_desc_type=allwordssubstr&amp;long_desc=&amp;bug_file_loc_type=allwordssubstr&amp;bug_file_loc=&amp;status_whiteboard_type=allwordssubstr&amp;status_whiteboard=&amp;keywords_type=allwords&amp;keywords=&amp;bug_status=UNCONFIRMED&amp;bug_status=NEW&amp;bug_status=ASSIGNED&amp;bug_status=REOPENED&amp;bug_status=RESOLVED&amp;bug_status=VERIFIED&amp;emailassigned_to1=1&amp;emailtype1=substring&amp;email1=&amp;emailassigned_to2=1&amp;emailreporter2=1&amp;emailqa_contact2=1&amp;emailtype2=substring&amp;email2=&amp;bugidtype=include&amp;bug_id=&amp;votes=&amp;chfieldfrom=&amp;chfieldto=Now&amp;chfieldvalue=&amp;cmdtype=doit&amp;order=Reuse+same+sort+as+last+time&amp;known_name=Sumo&amp;query_based_on=Sumo&amp;field0-0-0=noop&amp;type0-0-0=noop&amp;value0-0-0=\" class=\"external autonumber\" title=\"https:\/\/bugzilla.mozilla.org\/buglist.cgi?query_format=advanced&amp;short_desc_type=allwordssubstr&amp;short_desc=&amp;product=Sumo&amp;component=Administration&amp;component=Chat&amp;component=Forum&amp;component=Knowledge+Base+Software&amp;target_milestone=0.1&amp;long_desc_type=allwordssubstr&amp;long_desc=&amp;bug_file_loc_type=allwordssubstr&amp;bug_file_loc=&amp;status_whiteboard_type=allwordssubstr&amp;status_whiteboard=&amp;keywords_type=allwords&amp;keywords=&amp;bug_status=UNCONFIRMED&amp;bug_status=NEW&amp;bug_status=ASSIGNED&amp;bug_status=REOPENED&amp;bug_status=RESOLVED&amp;bug_status=VERIFIED&amp;emailassigned_to1=1&amp;emailtype1=substring&amp;email1=&amp;emailassigned_to2=1&amp;emailreporter2=1&amp;emailqa_contact2=1&amp;emailtype2=substring&amp;email2=&amp;bugidtype=include&amp;bug_id=&amp;votes=&amp;chfieldfrom=&amp;chfieldto=Now&amp;chfieldvalue=&amp;cmdtype=doit&amp;order=Reuse+same+sort+as+last+time&amp;known_name=Sumo&amp;query_based_on=Sumo&amp;field0-0-0=noop&amp;type0-0-0=noop&amp;value0-0-0=\" rel=\"nofollow\">[3]<\/a> and 0.2 <a href=\"https:\/\/bugzilla.mozilla.org\/buglist.cgi?query_format=advanced&amp;short_desc_type=allwordssubstr&amp;short_desc=&amp;product=Sumo&amp;component=Administration&amp;component=Chat&amp;component=Forum&amp;component=Knowledge+Base+Software&amp;target_milestone=0.2&amp;long_desc_type=allwordssubstr&amp;long_desc=&amp;bug_file_loc_type=allwordssubstr&amp;bug_file_loc=&amp;status_whiteboard_type=allwordssubstr&amp;status_whiteboard=&amp;keywords_type=allwords&amp;keywords=&amp;bug_status=UNCONFIRMED&amp;bug_status=NEW&amp;bug_status=ASSIGNED&amp;bug_status=REOPENED&amp;bug_status=RESOLVED&amp;bug_status=VERIFIED&amp;emailassigned_to1=1&amp;emailtype1=substring&amp;email1=&amp;emailassigned_to2=1&amp;emailreporter2=1&amp;emailqa_contact2=1&amp;emailtype2=substring&amp;email2=&amp;bugidtype=include&amp;bug_id=&amp;votes=&amp;chfieldfrom=&amp;chfieldto=Now&amp;chfieldvalue=&amp;cmdtype=doit&amp;order=Reuse+same+sort+as+last+time&amp;known_name=Sumo&amp;query_based_on=Sumo&amp;field0-0-0=noop&amp;type0-0-0=noop&amp;value0-0-0=\" class=\"external autonumber\" title=\"https:\/\/bugzilla.mozilla.org\/buglist.cgi?query_format=advanced&amp;short_desc_type=allwordssubstr&amp;short_desc=&amp;product=Sumo&amp;component=Administration&amp;component=Chat&amp;component=Forum&amp;component=Knowledge+Base+Software&amp;target_milestone=0.2&amp;long_desc_type=allwordssubstr&amp;long_desc=&amp;bug_file_loc_type=allwordssubstr&amp;bug_file_loc=&amp;status_whiteboard_type=allwordssubstr&amp;status_whiteboard=&amp;keywords_type=allwords&amp;keywords=&amp;bug_status=UNCONFIRMED&amp;bug_status=NEW&amp;bug_status=ASSIGNED&amp;bug_status=REOPENED&amp;bug_status=RESOLVED&amp;bug_status=VERIFIED&amp;emailassigned_to1=1&amp;emailtype1=substring&amp;email1=&amp;emailassigned_to2=1&amp;emailreporter2=1&amp;emailqa_contact2=1&amp;emailtype2=substring&amp;email2=&amp;bugidtype=include&amp;bug_id=&amp;votes=&amp;chfieldfrom=&amp;chfieldto=Now&amp;chfieldvalue=&amp;cmdtype=doit&amp;order=Reuse+same+sort+as+last+time&amp;known_name=Sumo&amp;query_based_on=Sumo&amp;field0-0-0=noop&amp;type0-0-0=noop&amp;value0-0-0=\" rel=\"nofollow\">[4]<\/a> status\n<ul>\n<li> morgamic has promised to work on the last 0.1 bug <a href=\"https:\/\/bugzilla.mozilla.org\/show_bug.cgi?id=398246\" class=\"external autonumber\" title=\"https:\/\/bugzilla.mozilla.org\/show_bug.cgi?id=398246\" rel=\"nofollow\">[5]<\/a> this week<\/li>\n<\/ul>\n<\/li>\n<li> According to morgamic, we should be ready to (try to) switch the Support link on www.mozilla.com to point directly to SUMO\n<ul>\n<li> This depends on getting a link up on the start page to guide people looking for support on other products to another page. (&#8220;Not looking for help with Firefox?&#8221;)<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/li>\n<li> <strong>Knowledge Base<\/strong>\n<ul>\n<li> In-product help plan <a href=\"http:\/\/groups.google.com\/group\/mozilla.support.planning\/browse_thread\/thread\/7ffb5ded536559f4\" class=\"external autonumber\" title=\"http:\/\/groups.google.com\/group\/mozilla.support.planning\/browse_thread\/thread\/7ffb5ded536559f4\" rel=\"nofollow\">[6]<\/a>\n<ul>\n<li> Still haven&#8217;t heard from pascalc or axel<\/li>\n<li> Responded to feedback from some of the l10n community<\/li>\n<li> Need to formalize on a plan for the in-product help implementation, including caching, searching, table of contents vs search, etc\n<ul>\n<li> djst to talk to Nelson about search, morgamic caching, and mconnor + beltzner about implementation<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/li>\n<li> Inventory of articles needed updating for Firefox 3\n<ul>\n<li> Chris to publish a list of articles that need to be updated for Firefox 3 (about 15 articles)<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/li>\n<li> <strong>Forums<\/strong>\n<ul>\n<li> 0.3 status <a href=\"https:\/\/bugzilla.mozilla.org\/buglist.cgi?query_format=advanced&amp;short_desc_type=allwordssubstr&amp;short_desc=&amp;product=Sumo&amp;component=Administration&amp;component=Chat&amp;component=Forum&amp;component=Knowledge+Base+Software&amp;target_milestone=0.3&amp;long_desc_type=allwordssubstr&amp;long_desc=&amp;bug_file_loc_type=allwordssubstr&amp;bug_file_loc=&amp;status_whiteboard_type=allwordssubstr&amp;status_whiteboard=&amp;keywords_type=allwords&amp;keywords=&amp;bug_status=UNCONFIRMED&amp;bug_status=NEW&amp;bug_status=ASSIGNED&amp;bug_status=REOPENED&amp;bug_status=RESOLVED&amp;bug_status=VERIFIED&amp;emailassigned_to1=1&amp;emailtype1=substring&amp;email1=&amp;emailassigned_to2=1&amp;emailreporter2=1&amp;emailqa_contact2=1&amp;emailtype2=substring&amp;email2=&amp;bugidtype=include&amp;bug_id=&amp;votes=&amp;chfieldfrom=&amp;chfieldto=Now&amp;chfieldvalue=&amp;cmdtype=doit&amp;order=Reuse+same+sort+as+last+time&amp;known_name=Sumo&amp;query_based_on=Sumo&amp;field0-0-0=noop&amp;type0-0-0=noop&amp;value0-0-0=\" class=\"external autonumber\" title=\"https:\/\/bugzilla.mozilla.org\/buglist.cgi?query_format=advanced&amp;short_desc_type=allwordssubstr&amp;short_desc=&amp;product=Sumo&amp;component=Administration&amp;component=Chat&amp;component=Forum&amp;component=Knowledge+Base+Software&amp;target_milestone=0.3&amp;long_desc_type=allwordssubstr&amp;long_desc=&amp;bug_file_loc_type=allwordssubstr&amp;bug_file_loc=&amp;status_whiteboard_type=allwordssubstr&amp;status_whiteboard=&amp;keywords_type=allwords&amp;keywords=&amp;bug_status=UNCONFIRMED&amp;bug_status=NEW&amp;bug_status=ASSIGNED&amp;bug_status=REOPENED&amp;bug_status=RESOLVED&amp;bug_status=VERIFIED&amp;emailassigned_to1=1&amp;emailtype1=substring&amp;email1=&amp;emailassigned_to2=1&amp;emailreporter2=1&amp;emailqa_contact2=1&amp;emailtype2=substring&amp;email2=&amp;bugidtype=include&amp;bug_id=&amp;votes=&amp;chfieldfrom=&amp;chfieldto=Now&amp;chfieldvalue=&amp;cmdtype=doit&amp;order=Reuse+same+sort+as+last+time&amp;known_name=Sumo&amp;query_based_on=Sumo&amp;field0-0-0=noop&amp;type0-0-0=noop&amp;value0-0-0=\" rel=\"nofollow\">[7]<\/a><\/li>\n<li> <a href=\"http:\/\/wiki.mozilla.org\/Support\/Forum_launch\" title=\"Support\/Forum launch\">Forum launch activities<\/a>\n<ul>\n<li> Estimation of traffic\n<ul>\n<li> The server traffic will probably not change much with the roll-out of forum<\/li>\n<li> The number of comments in the KB articles is about 30 per week, which means we&#8217;ll see <em>at least<\/em> that amount of forum posts, most probably more since forums are more targeted at support<\/li>\n<li> The question is whether or not we will find enough people to handle the volume\n<ul>\n<li> Getting people to volunteer in the forum is probably going to be easier than getting people to write articles &#8212; just look at the ratio of forum answers \/ article writers at mZ<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/li>\n<li> Throttling\n<ul>\n<li> We should start by linking to both the mZ forums and SUMO forums, to distribute the load until we get a better overview<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/li>\n<li> <strong>Live Chat<\/strong>\n<ul>\n<li> Server ready by the end of this week<\/li>\n<li> Some things can and should be done before that, e.g. verifying privacy policy (djst), test preparations (Lucy), etc<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>Sumo Weekly metrics [1] The 0.2 resync [2], planned early this week, will give us a lot more useful statistics 0.1 [3] and 0.2 [4] status morgamic has promised to &hellip; <a class=\"go\" href=\"https:\/\/blog.mozilla.org\/sumo\/2007\/12\/10\/minutes-of-weekly-meeting-1210\/\">Read more<\/a><\/p>\n","protected":false},"author":63,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"categories":[109],"tags":[],"_links":{"self":[{"href":"https:\/\/blog.mozilla.org\/sumo\/wp-json\/wp\/v2\/posts\/37"}],"collection":[{"href":"https:\/\/blog.mozilla.org\/sumo\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/blog.mozilla.org\/sumo\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/blog.mozilla.org\/sumo\/wp-json\/wp\/v2\/users\/63"}],"replies":[{"embeddable":true,"href":"https:\/\/blog.mozilla.org\/sumo\/wp-json\/wp\/v2\/comments?post=37"}],"version-history":[{"count":0,"href":"https:\/\/blog.mozilla.org\/sumo\/wp-json\/wp\/v2\/posts\/37\/revisions"}],"wp:attachment":[{"href":"https:\/\/blog.mozilla.org\/sumo\/wp-json\/wp\/v2\/media?parent=37"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/blog.mozilla.org\/sumo\/wp-json\/wp\/v2\/categories?post=37"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/blog.mozilla.org\/sumo\/wp-json\/wp\/v2\/tags?post=37"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}