{"id":3759,"date":"2016-06-01T20:02:05","date_gmt":"2016-06-01T18:02:05","guid":{"rendered":"http:\/\/blog.mozilla.org\/sumo\/?p=3759"},"modified":"2016-10-25T15:15:25","modified_gmt":"2016-10-25T13:15:25","slug":"sumo-release-report-firefox-46-and-firefox-for-ios-4-0","status":"publish","type":"post","link":"https:\/\/blog.mozilla.org\/sumo\/2016\/06\/01\/sumo-release-report-firefox-46-and-firefox-for-ios-4-0\/","title":{"rendered":"SUMO Release Report: Firefox 46 and Firefox for iOS 4.0"},"content":{"rendered":"<p>Hello, SUMO Nation!<\/p>\n<p>We have <a href=\"https:\/\/docs.google.com\/document\/d\/1_bpVxEovAU7uj6YjcPSg_VQI2LERoAQ0la2Um4Mvd0c\/edit#heading=h.w1e91ldey0kl\">a document<\/a> to share with you, and we&#8217;re also sharing its entirety with you below (if you are allergic to shared documents).<\/p>\n<p>It explains what has happened during and after the launch of Firefox 46 and Firefox for iOS 4.0 on the SUMO front &#8211; so you can see how much work was done by everyone in the community in those busy days.<\/p>\n<p>If you have questions, as always, <a href=\"https:\/\/support.mozilla.org\/forums\/contributors\/\">go to our forums and fire away<\/a>!<\/p>\n<p>Without further ado, here is the&#8230;<\/p>\n<h1>SUMO Release Report: Firefox 46 and Firefox for iOS 4.0<\/h1>\n<h2>Knowledge Base and Localization<\/h2>\n<h3>Articles Created and Updated<\/h3>\n<table style=\"height: 408px;\" width=\"100%\">\n<tbody>\n<tr>\n<td><i>Article<\/i><\/td>\n<td><i>Voted &#8220;helpful&#8221; (English\/US only)<\/i><\/td>\n<td><i>Global views<\/i><\/td>\n<\/tr>\n<tr>\n<td><i>Desktop (April 28-May 16)<\/i><\/td>\n<td><\/td>\n<td><\/td>\n<\/tr>\n<tr>\n<td><a href=\"https:\/\/support.mozilla.org\/en-US\/kb\/firefox-46-crashes-startup-os-x\"><i>Firefox 46 Crashes at startup on OSx<\/i><\/a><\/td>\n<td><i>38%<\/i><\/td>\n<td><i>1483<\/i><\/td>\n<\/tr>\n<tr>\n<td><a href=\"https:\/\/support.mozilla.org\/en-US\/kb\/add-on-signing-in-firefox\"><i>Add-on signing in Firefox<\/i><\/a><\/td>\n<td><i>75%<\/i><\/td>\n<td><i>53<\/i><\/td>\n<\/tr>\n<tr>\n<td><i>Android (April 28-May 16)<\/i><\/td>\n<td><\/td>\n<td><\/td>\n<\/tr>\n<tr>\n<td><a href=\"https:\/\/support.mozilla.org\/en-US\/kb\/firefox-no-longer-be-supported-version-android\"><i>Firefox is no longer be supported on this version of Android<\/i><\/a><\/td>\n<td><i>73%<\/i><\/td>\n<td><i>1818<\/i><\/td>\n<\/tr>\n<tr>\n<td><a href=\"https:\/\/support.mozilla.org\/en-US\/kb\/open-links-background-later-viewing-firefox-android\"><i>Open links in the background for later viewing with Firefox for Android<\/i><\/a><\/td>\n<td><i>76-85%<\/i><\/td>\n<td><i>2372<\/i><\/td>\n<\/tr>\n<tr>\n<td><a href=\"https:\/\/support.mozilla.org\/en-US\/kb\/add-signing-firefox-android\"><i>Add-on signing in Firefox for Android<\/i><\/a><\/td>\n<td><i>70-73%<\/i><\/td>\n<td><i>6455<\/i><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<h3>Localization Coverage<\/h3>\n<table style=\"height: 407px;\" width=\"100%\">\n<tbody>\n<tr>\n<td><i>Article<\/i><\/td>\n<td><i>% of top 10 locales it is localized into<\/i><\/td>\n<td><i>% of top 20 locales it is localized into<\/i><\/td>\n<\/tr>\n<tr>\n<td><i>Desktop (April 28-May 16)<\/i><\/td>\n<td><\/td>\n<td><\/td>\n<\/tr>\n<tr>\n<td><a href=\"https:\/\/support.mozilla.org\/en-US\/kb\/firefox-46-crashes-startup-os-x\"><i>Firefox 46 Crashes at startup on OSx<\/i><\/a><\/td>\n<td><i>80%*<\/i><\/td>\n<td><i>50%*<\/i><\/td>\n<\/tr>\n<tr>\n<td><a href=\"https:\/\/support.mozilla.org\/en-US\/kb\/add-on-signing-in-firefox\"><i>Add-on signing in Firefox<\/i><\/a><\/td>\n<td><i>100%<\/i><\/td>\n<td><i>100%<\/i><\/td>\n<\/tr>\n<tr>\n<td><i>Android (April 28-May 16)<\/i><\/td>\n<td><\/td>\n<td><\/td>\n<\/tr>\n<tr>\n<td><a href=\"https:\/\/support.mozilla.org\/en-US\/kb\/firefox-no-longer-be-supported-version-android\"><i>Firefox is no longer be supported on this version of Android<\/i><\/a><\/td>\n<td><i>40%*<\/i><\/td>\n<td><i>25%*<\/i><\/td>\n<\/tr>\n<tr>\n<td><a href=\"https:\/\/support.mozilla.org\/en-US\/kb\/open-links-background-later-viewing-firefox-android\"><i>Open links in the background for later viewing with Firefox for Android<\/i><\/a><\/td>\n<td><i>100%<\/i><\/td>\n<td><i>65%*<\/i><\/td>\n<\/tr>\n<tr>\n<td><a href=\"https:\/\/support.mozilla.org\/en-US\/kb\/add-signing-firefox-android\"><i>Add-on signing in Firefox for Android<\/i><\/a><\/td>\n<td><i>100%<\/i><\/td>\n<td><i>65%*<\/i><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<ul>\n<li>Our l10n tool at the moment does not surface the latest content (focusing on the most frequently visited one), so we rely on 1:1 communications to inform contributors about new launch articles. This may lead to lower rates of l10n initially after a launch.<\/li>\n<li>In the top 20 locales, the bottom half includes 8 that are under localized due to lack of active l10n community members. We are working on addressing this in the coming months through community efforts (e.g. for Turkish and Arabic).<\/li>\n<li>Two of the top 20 locales are from the Nordics (Swedish, Finnish), where English is widely spoken, which impacts community interest in localizing content into their native languages.<\/li>\n<\/ul>\n<h2>Support Forum Threads<\/h2>\n<h3>Solved top viewed threads<\/h3>\n<ul>\n<li><a href=\"https:\/\/support.mozilla.org\/en-US\/questions\/1121133\">Unable to launch Firefox 46 in RHEL 6.6 &#8211; Solved<\/a><\/li>\n<li><a href=\"https:\/\/support.mozilla.org\/en-US\/questions\/1120313\">Recently updated firefox and now print margins are metric, how do I reset to inches? &#8211; Solved<\/a><\/li>\n<li><a href=\"https:\/\/support.mozilla.org\/en-US\/questions\/1121355\">Please update flash<\/a><\/li>\n<\/ul>\n<h3>Unsolved top viewed threads<\/h3>\n<ul>\n<li><a href=\"https:\/\/support.mozilla.org\/en-US\/questions\/1121362\">&#8220;This browser does not support video playback.&#8221; Video playback Error on Twitter: Windows 10 &#8211; 80 views <\/a><\/li>\n<li><a href=\"https:\/\/support.mozilla.org\/en-US\/questions\/1120400\">Work around &#8211; Linux tool tipcolor contrast<\/a><\/li>\n<li>Great malware troubleshooting &#8211; <a href=\"https:\/\/support.mozilla.org\/en-US\/questions\/1121347?page=3\">Adware keeps Taking Over Firefox, Firefox@helper2<\/a><\/li>\n<\/ul>\n<h3>Bugs Created from Forum threads<\/h3>\n<ul>\n<li>MMNk Malware crashing in iOS\n<ul>\n<li>14 threads: <a href=\"https:\/\/support.mozilla.org\/en-US\/search\/advanced?q=&amp;num_voted=0&amp;num_votes=&amp;asked_by=&amp;answered_by=&amp;q_tags=bug1262787&amp;created=0&amp;created_date=&amp;updated=0&amp;updated_date=&amp;sortby=0&amp;a=1&amp;w=2\">Search tag bug1262787<\/a><\/li>\n<li><a href=\"https:\/\/bugzilla.mozilla.org\/show_bug.cgi?id=1262787\">Bug 1262787 &#8211; OS X startup crash in mmhk@0xd8e5 in Firefox 46 (with Premier Opinion malware)<\/a><\/li>\n<\/ul>\n<\/li>\n<li>Blank Page loading issue in firefox 46:\n<ul>\n<li><a href=\"https:\/\/support.mozilla.org\/en-US\/questions\/firefox?tagged=bug1268922&amp;show=all\">SUMO Threads<\/a><\/li>\n<li><a href=\"https:\/\/bugzilla.mozilla.org\/show_bug.cgi?id=1268922\">Bug 1268922 &#8211; Users report Firefox stopped loading pages after the 46 update<\/a><\/li>\n<\/ul>\n<\/li>\n<li>Hitman pro Alert crash:\n<ul>\n<li><a href=\"https:\/\/support.mozilla.org\/en-US\/questions\/1120181\">SUMO Thread &#8211; Firefox crashes<\/a><\/li>\n<li><a href=\"https:\/\/bugzilla.mozilla.org\/show_bug.cgi?id=1268025\">Bug 1268025 &#8211; startup crashes by HitmanPro Alert after the firefox 46 update<\/a><\/li>\n<\/ul>\n<\/li>\n<li>Firefox no longer starting on older hardware, as well as SSE2:\n<ul>\n<li><a href=\"https:\/\/support.mozilla.org\/en-US\/questions\/1120753\">SUMO Thread &#8211; Firefox 48.0* ceasing updates for computers without SSE2 support?<\/a><\/li>\n<li><a href=\"https:\/\/bugzilla.mozilla.org\/show_bug.cgi?id=1266791\">Bug 1266791 &#8211; Couldn&#8217;t load XPCOM<\/a><\/li>\n<\/ul>\n<\/li>\n<li>Issue where Kaspersky did not properly decode facebook\n<ul>\n<li><a href=\"https:\/\/support.mozilla.org\/en-US\/questions\/firefox?tagged=bug1271875&amp;show=all\">SUMO Forum Threads<\/a><\/li>\n<li><a href=\"https:\/\/bugzilla.mozilla.org\/show_bug.cgi?id=1271875\">Bug 1271875 &#8211; Kaspersky AV strips `Content-Encoding: br` header from responses (resulting in &#8220;garbled&#8221; Facebook brotli encoded pages)<\/a><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<h2>Social Support Highlights<\/h2>\n<table>\n<tbody>\n<tr>\n<td><b>Top 5 Contributors<\/b><\/td>\n<td><b>Replies<\/b><\/td>\n<\/tr>\n<tr>\n<td>Andrew Truong<\/td>\n<td>70<\/td>\n<\/tr>\n<tr>\n<td>Jhonatas Rodrigues Machado<\/td>\n<td>17<\/td>\n<\/tr>\n<tr>\n<td>Noah Y<\/td>\n<td>15<\/td>\n<\/tr>\n<tr>\n<td>Swarnava Sengupta<\/td>\n<td>4<\/td>\n<\/tr>\n<tr>\n<td>Magno Reis<\/td>\n<td>2<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<ul>\n<li>Jhonatas started contributing later in release, but has been doing a lot of great work since he joined SUMO.<\/li>\n<\/ul>\n<h3>Trending issues<\/h3>\n<p>These topics are categorized by our social support team when they submit a response to a user.<br \/>\n\u201cNot Working\u201d is an easy categorization, but doesn\u2019t give us much information. As time goes on we will work to refine the buckets that seem too general.<\/p>\n<p><a href=\"http:\/\/blog.mozilla.org\/sumo\/files\/2016\/06\/Sumo_Release_Report_version_46_-_Google_Docs_-_2016-06-01_18.33.48.png\"><img decoding=\"async\" loading=\"lazy\" class=\"aligncenter wp-image-3760\" src=\"http:\/\/blog.mozilla.org\/sumo\/files\/2016\/06\/Sumo_Release_Report_version_46_-_Google_Docs_-_2016-06-01_18.33.48-600x466.png\" alt=\"Trending issues\" width=\"377\" height=\"293\" srcset=\"https:\/\/blog.mozilla.org\/sumo\/files\/2016\/06\/Sumo_Release_Report_version_46_-_Google_Docs_-_2016-06-01_18.33.48-600x466.png 600w, https:\/\/blog.mozilla.org\/sumo\/files\/2016\/06\/Sumo_Release_Report_version_46_-_Google_Docs_-_2016-06-01_18.33.48-252x196.png 252w, https:\/\/blog.mozilla.org\/sumo\/files\/2016\/06\/Sumo_Release_Report_version_46_-_Google_Docs_-_2016-06-01_18.33.48.png 633w\" sizes=\"(max-width: 377px) 100vw, 377px\" \/><\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Hello, SUMO Nation! We have a document to share with you, and we&#8217;re also sharing its entirety with you below (if you are allergic to shared documents). It explains what &hellip; <a class=\"go\" href=\"https:\/\/blog.mozilla.org\/sumo\/2016\/06\/01\/sumo-release-report-firefox-46-and-firefox-for-ios-4-0\/\">Read more<\/a><\/p>\n","protected":false},"author":744,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"categories":[571,34986],"tags":[],"_links":{"self":[{"href":"https:\/\/blog.mozilla.org\/sumo\/wp-json\/wp\/v2\/posts\/3759"}],"collection":[{"href":"https:\/\/blog.mozilla.org\/sumo\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/blog.mozilla.org\/sumo\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/blog.mozilla.org\/sumo\/wp-json\/wp\/v2\/users\/744"}],"replies":[{"embeddable":true,"href":"https:\/\/blog.mozilla.org\/sumo\/wp-json\/wp\/v2\/comments?post=3759"}],"version-history":[{"count":0,"href":"https:\/\/blog.mozilla.org\/sumo\/wp-json\/wp\/v2\/posts\/3759\/revisions"}],"wp:attachment":[{"href":"https:\/\/blog.mozilla.org\/sumo\/wp-json\/wp\/v2\/media?parent=3759"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/blog.mozilla.org\/sumo\/wp-json\/wp\/v2\/categories?post=3759"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/blog.mozilla.org\/sumo\/wp-json\/wp\/v2\/tags?post=3759"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}