{"id":388,"date":"2008-12-09T13:45:03","date_gmt":"2008-12-09T20:45:03","guid":{"rendered":"http:\/\/blog.mozilla.org\/sumo\/?p=388"},"modified":"2008-12-09T13:45:03","modified_gmt":"2008-12-09T20:45:03","slug":"minutes-of-sumo-meeting-2008-12-08","status":"publish","type":"post","link":"https:\/\/blog.mozilla.org\/sumo\/2008\/12\/09\/minutes-of-sumo-meeting-2008-12-08\/","title":{"rendered":"Minutes of SUMO meeting 2008-12-08"},"content":{"rendered":"<p><strong>Attendees:<\/strong> djst, cilias, zzxc, cww, lucy<\/p>\n<p><strong>Sumo<\/strong><\/p>\n<ul>\n<li> <a class=\"external text\" title=\"http:\/\/spreadsheets.google.com\/ccc?key=piA-a-dXCL2p7vB5pTu0HKA&amp;hl=en\" rel=\"nofollow\" href=\"http:\/\/spreadsheets.google.com\/ccc?key=piA-a-dXCL2p7vB5pTu0HKA&amp;hl=en\">Weekly metrics<\/a>\n<ul>\n<li> Bounce rate on start pages consistently high. chofmann, djst, and jslater are working on improvements.<\/li>\n<\/ul>\n<\/li>\n<li> <a class=\"external text\" title=\"http:\/\/support.mozilla.com\/en-US\/kb\/Weekly+common+issues\" rel=\"nofollow\" href=\"http:\/\/support.mozilla.com\/en-US\/kb\/Weekly+common+issues\">Last week&#8217;s weekly support issues<\/a>\n<ul>\n<li> New Bugzilla keywords are now added for the SUMO\/QA common issue tracking teamwork. Will evaluate for a brief period then announce.<\/li>\n<li> <a class=\"external text\" title=\"https:\/\/bugzilla.mozilla.org\/buglist.cgi?query_format=advanced&amp;short_desc_type=allwordssubstr&amp;short_desc=&amp;long_desc_type=allwordssubstr&amp;long_desc=&amp;bug_file_loc_type=allwordssubstr&amp;bug_file_loc=&amp;status_whiteboard_type=allwordssubstr&amp;status_whiteboard=&amp;keywords_type=anywords&amp;keywords=common-issues%2B+common-issues-+common-issues%3F&amp;bug_status=UNCONFIRMED&amp;bug_status=NEW&amp;bug_status=ASSIGNED&amp;bug_status=REOPENED&amp;bug_status=RESOLVED&amp;bug_status=VERIFIED&amp;bug_status=CLOSED&amp;resolution=FIXED&amp;resolution=INVALID&amp;resolution=WONTFIX&amp;resolution=DUPLICATE&amp;resolution=WORKSFORME&amp;resolution=INCOMPLETE&amp;resolution=---&amp;emailtype1=substring&amp;email1=&amp;emailassigned_to2=1&amp;emailreporter2=1&amp;emailqa_contact2=1&amp;emailtype2=substring&amp;email2=&amp;bugidtype=include&amp;bug_id=&amp;votes=&amp;chfieldfrom=&amp;chfieldto=Now&amp;chfieldvalue=&amp;cmdtype=doit&amp;order=Bug+Number&amp;field0-0-0=noop&amp;type0-0-0=noop&amp;value0-0-0=\" rel=\"nofollow\" href=\"https:\/\/bugzilla.mozilla.org\/buglist.cgi?query_format=advanced&amp;short_desc_type=allwordssubstr&amp;short_desc=&amp;long_desc_type=allwordssubstr&amp;long_desc=&amp;bug_file_loc_type=allwordssubstr&amp;bug_file_loc=&amp;status_whiteboard_type=allwordssubstr&amp;status_whiteboard=&amp;keywords_type=anywords&amp;keywords=common-issues%2B+common-issues-+common-issues%3F&amp;bug_status=UNCONFIRMED&amp;bug_status=NEW&amp;bug_status=ASSIGNED&amp;bug_status=REOPENED&amp;bug_status=RESOLVED&amp;bug_status=VERIFIED&amp;bug_status=CLOSED&amp;resolution=FIXED&amp;resolution=INVALID&amp;resolution=WONTFIX&amp;resolution=DUPLICATE&amp;resolution=WORKSFORME&amp;resolution=INCOMPLETE&amp;resolution=---&amp;emailtype1=substring&amp;email1=&amp;emailassigned_to2=1&amp;emailreporter2=1&amp;emailqa_contact2=1&amp;emailtype2=substring&amp;email2=&amp;bugidtype=include&amp;bug_id=&amp;votes=&amp;chfieldfrom=&amp;chfieldto=Now&amp;chfieldvalue=&amp;cmdtype=doit&amp;order=Bug+Number&amp;field0-0-0=noop&amp;type0-0-0=noop&amp;value0-0-0=\">common-issues bugs<\/a><\/li>\n<\/ul>\n<\/li>\n<li> About this site page in review <a class=\"external text\" title=\"https:\/\/bugzilla.mozilla.org\/show_bug.cgi?id=413592\" rel=\"nofollow\" href=\"https:\/\/bugzilla.mozilla.org\/show_bug.cgi?id=413592\">bug 413592<\/a><\/li>\n<\/ul>\n<p><strong>Knowledge Base<\/strong><\/p>\n<ul>\n<li> Almost 200 article comments (140 since Wednesday night)\n<ul>\n<li> Caused by the major update<\/li>\n<li> cilias will post useful comments in Contributors forum<\/li>\n<\/ul>\n<\/li>\n<li> Filed <a class=\"external text\" title=\"https:\/\/bugzilla.mozilla.org\/show_bug.cgi?id=467814\" rel=\"nofollow\" href=\"https:\/\/bugzilla.mozilla.org\/show_bug.cgi?id=467814\">bug 467814<\/a> for a separate article about places being locked.\n<ul>\n<li> For clarification: unchecking the &#8220;Read-only&#8221; attribute not the solution. Solution is to rename (or delete) places.sqlite and import a backup<\/li>\n<\/ul>\n<\/li>\n<li> 3 new articles to review this week.<\/li>\n<li> &#8220;Images or animations do not show&#8221; overhaul waiting for review <a class=\"external autonumber\" title=\"http:\/\/support.mozilla.com\/tiki-view_forum_thread.php?comments_parentId=223749&amp;forumId=3\" rel=\"nofollow\" href=\"http:\/\/support.mozilla.com\/tiki-view_forum_thread.php?comments_parentId=223749&amp;forumId=3\">[1]<\/a><\/li>\n<li> cilias will post summary of l10n feedback shortly<\/li>\n<li> How to handle Firefox 2 content discussion <a class=\"external autonumber\" title=\"http:\/\/groups.google.com\/group\/mozilla.support.planning\/browse_frm\/thread\/82bd400af3446dca\" rel=\"nofollow\" href=\"http:\/\/groups.google.com\/group\/mozilla.support.planning\/browse_frm\/thread\/82bd400af3446dca\">[2]<\/a><\/li>\n<\/ul>\n<p><strong>Forum<\/strong><\/p>\n<ul>\n<li> Users who are answering without logging in or registering.  Probably a good thing, will have better stats when we start tracking statuses.<\/li>\n<\/ul>\n<p><strong>Live Chat<\/strong><\/p>\n<ul>\n<li>Openfire server problems should be resolved now\n<ul>\n<li> Sometimes Foxkeh wasn&#8217;t showing<\/li>\n<\/ul>\n<\/li>\n<li> Archiver broken by update, not possible to get last week&#8217;s weekly metrics<\/li>\n<li>Stats from last week: 4 new accounts, 1 account approval, 1 new user ready to be approved<\/li>\n<li>Top issues (cww to merge this with Weekly Issues doc)\n<ul>\n<li>Bookmarks in the Smart Location bar after history is cleared<\/li>\n<li>Firefox crashes while browsing, downloading, or printing: 9\n<ul>\n<li>Plugins and extensions seem to be the most common causes<\/li>\n<\/ul>\n<\/li>\n<li>Passwords not saved: 4<\/li>\n<li>Corrupt cookies, logins not saved<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p><strong>Roundtable<\/strong><\/p>\n<ul>\n<li>We need to get a tools server set up so we can do automated weekly metrics and other stuff on a dedicated server: <a class=\"external text\" title=\"https:\/\/bugzilla.mozilla.org\/show_bug.cgi?id=467829\" rel=\"nofollow\" href=\"https:\/\/bugzilla.mozilla.org\/show_bug.cgi?id=467829\">bug 467829<\/a><\/li>\n<li> <a class=\"external text\" title=\"https:\/\/bugzilla.mozilla.org\/show_bug.cgi?id=467018\" rel=\"nofollow\" href=\"https:\/\/bugzilla.mozilla.org\/show_bug.cgi?id=467018\">bug 467018<\/a> causing trouble. zzxc to test and provide more info, and djst to bring this up during the sumodev meeting.<\/li>\n<li> Blog schedule for this week is empty\/open.\n<ul>\n<li> Publish an official blog schedule for the SUMO blog?\n<ul>\n<li> Doesn&#8217;t seem like it&#8217;s needed considering the team size and blogging frequency. We just want to make sure everyone doesn&#8217;t blog the same day.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>Attendees: djst, cilias, zzxc, cww, lucy Sumo Weekly metrics Bounce rate on start pages consistently high. chofmann, djst, and jslater are working on improvements. Last week&#8217;s weekly support issues New &hellip; <a class=\"go\" href=\"https:\/\/blog.mozilla.org\/sumo\/2008\/12\/09\/minutes-of-sumo-meeting-2008-12-08\/\">Read more<\/a><\/p>\n","protected":false},"author":63,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"categories":[109],"tags":[34982],"_links":{"self":[{"href":"https:\/\/blog.mozilla.org\/sumo\/wp-json\/wp\/v2\/posts\/388"}],"collection":[{"href":"https:\/\/blog.mozilla.org\/sumo\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/blog.mozilla.org\/sumo\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/blog.mozilla.org\/sumo\/wp-json\/wp\/v2\/users\/63"}],"replies":[{"embeddable":true,"href":"https:\/\/blog.mozilla.org\/sumo\/wp-json\/wp\/v2\/comments?post=388"}],"version-history":[{"count":0,"href":"https:\/\/blog.mozilla.org\/sumo\/wp-json\/wp\/v2\/posts\/388\/revisions"}],"wp:attachment":[{"href":"https:\/\/blog.mozilla.org\/sumo\/wp-json\/wp\/v2\/media?parent=388"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/blog.mozilla.org\/sumo\/wp-json\/wp\/v2\/categories?post=388"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/blog.mozilla.org\/sumo\/wp-json\/wp\/v2\/tags?post=388"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}