{"id":3986,"date":"2020-05-15T01:26:36","date_gmt":"2020-05-15T08:26:36","guid":{"rendered":"http:\/\/blog.mozilla.org\/sumo\/?p=3986"},"modified":"2020-05-29T00:09:21","modified_gmt":"2020-05-29T07:09:21","slug":"moving-sumo-community-synchronous-communications-to-matrix","status":"publish","type":"post","link":"https:\/\/blog.mozilla.org\/sumo\/2020\/05\/15\/moving-sumo-community-synchronous-communications-to-matrix\/","title":{"rendered":"Moving SUMO Community synchronous communications to Matrix"},"content":{"rendered":"<p><i>TL;DR: We are moving our Telegram group to the new Mozilla Matrix [<\/i><a href=\"https:\/\/chat.mozilla.org\/#\/room\/#SUMO:mozilla.org\"><i>https:\/\/chat.mozilla.org\/#\/room\/#SUMO:mozilla.org<\/i><\/a><i>]. Both systems are currently bridged but the Telegram group will be decommissioned on 30 May 2020. Please check the instructions on <\/i><a href=\"http:\/\/wiki.mozilla.org\/Matrix\"><i>how to join the new system<\/i><\/a><i>.<\/i><\/p>\n<p>&nbsp;<\/p>\n<p>Dear SUMO Community,<\/p>\n<p>As some of you already know, Mozilla has been working for some time to replace its official synchronous communication tool, and earlier this year we decided to launch <a href=\"https:\/\/discourse.mozilla.org\/t\/synchronous-messaging-at-mozilla-the-decision\/50620\">our own Matrix instance<\/a> to host our public conversations.<\/p>\n<p>In SUMO, we historically maintained a Telegram group to enable synchronous communications, and now we want to transition it to the new Mozilla Matrix.<\/p>\n<p><b>Which problems are we trying to solve?<\/b><\/p>\n<ul>\n<li>You need to create an independent account to use Telegram, you can\u2019t reuse your existing Mozilla account or use Firefox Accounts to authenticate or integrate it with Mozilla\u2019s systems.<\/li>\n<li>Telegram moderation tools do not allow a centralized Mozilla team to enforce our guidelines on groups or users across all channels.<\/li>\n<li>Data is stored in a third party organization.<\/li>\n<li>Private groups\/conversations are not end-to-end encrypted by default and can be accessed by the provider.<\/li>\n<li>The system is a silo that can\u2019t be discovered\/accessed from other Mozilla systems.<\/li>\n<\/ul>\n<p><b>Why is Matrix a good solution?<\/b><\/p>\n<ul>\n<li>&#x1f9d0; Visibility: Mozilla owns the server and data, you can use your existing Mozilla account to log-in. Linked from various Mozilla systems.<\/li>\n<li>&#x1f9ed; Discoverability: Rooms can be easily discovered by other mozillians and people using the Matrix network.<\/li>\n<li>&#x1f3e0; Feel at home: A lot of other Mozilla projects, volunteers, and employees are already actively collaborating on the new system.<\/li>\n<li>&#x1f510; Safety: Community Participation Guidelines are enforceable through its moderation tooling, support for end-to-end encryption on private conversations.<\/li>\n<li>&#x1f4dc; Mission aligned: Decentralized protocol, both server and client code is open source.<\/li>\n<li>&#x1f468;&#x200d;&#x1f4bb;&#x1f469;&#x200d;&#x1f4bb; Tech-friendly: Extensible &amp; integrable via diverse clients, bridges, and bots.<\/li>\n<\/ul>\n<p><a href=\"http:\/\/blog.mozilla.org\/sumo\/files\/2020\/05\/Screenshot_2020-05-12-Riot-11-Support-Mozilla-SUMO.png\"><img decoding=\"async\" loading=\"lazy\" class=\"alignnone wp-image-3983\" src=\"http:\/\/blog.mozilla.org\/sumo\/files\/2020\/05\/Screenshot_2020-05-12-Riot-11-Support-Mozilla-SUMO-252x140.png\" alt=\"\" width=\"641\" height=\"356\" srcset=\"https:\/\/blog.mozilla.org\/sumo\/files\/2020\/05\/Screenshot_2020-05-12-Riot-11-Support-Mozilla-SUMO-252x140.png 252w, https:\/\/blog.mozilla.org\/sumo\/files\/2020\/05\/Screenshot_2020-05-12-Riot-11-Support-Mozilla-SUMO-600x333.png 600w, https:\/\/blog.mozilla.org\/sumo\/files\/2020\/05\/Screenshot_2020-05-12-Riot-11-Support-Mozilla-SUMO-768x426.png 768w, https:\/\/blog.mozilla.org\/sumo\/files\/2020\/05\/Screenshot_2020-05-12-Riot-11-Support-Mozilla-SUMO-1536x851.png 1536w, https:\/\/blog.mozilla.org\/sumo\/files\/2020\/05\/Screenshot_2020-05-12-Riot-11-Support-Mozilla-SUMO-2048x1135.png 2048w\" sizes=\"(max-width: 641px) 100vw, 641px\" \/><\/a><\/p>\n<p><b>Timeline<\/b><\/p>\n<ul>\n<li>27 March 2020: Telegram group is bridged to the new room over Matrix. People can start reading messages from both sides.<\/li>\n<li>15 May 2020: Community announcement about the full-transition<\/li>\n<li>15-30 May 2020: Reminders and support for people to start using the new system<\/li>\n<li><b>30 May 2020: Telegram group decommission<\/b>.<\/li>\n<\/ul>\n<p><b>How do I join?<\/b><\/p>\n<p>Mozilla Wiki has a great page explaining <a href=\"https:\/\/wiki.mozilla.org\/Matrix\">how to join the new system<\/a>, please check it out. You\u2019ll find instructions on how to access from the web, desktop app or mobile.<\/p>\n<p><b>Direct link to join our SUMO Matrix room\u00a0<\/b><\/p>\n<p><b>[<\/b><a href=\"https:\/\/chat.mozilla.org\/#\/room\/#SUMO:mozilla.org\"><i>https:\/\/chat.mozilla.org\/#\/room\/#SUMO:mozilla.org<\/i><\/a><b>]<\/b><b><\/b><\/p>\n<p>&nbsp;<\/p>\n<p>On top of this room, we also have the following room for our sub-community:<\/p>\n<ul>\n<li><a href=\"https:\/\/matrix.to\/#\/!RfgZUjTYexNDTTREuY:mozilla.org?via=mozilla.org&amp;via=matrix.org\">Social support contributors<\/a><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p>Please, help us spread the announcement to all community members and support them during this transition. Feel free to add any questions on this topic.<\/p>\n<p>Thanks, everyone!<\/p>\n","protected":false},"excerpt":{"rendered":"<p>TL;DR: We are moving our Telegram group to the new Mozilla Matrix [https:\/\/chat.mozilla.org\/#\/room\/#SUMO:mozilla.org]. Both systems are currently bridged but the Telegram group will be decommissioned on 30 May 2020. Please &hellip; <a class=\"go\" href=\"https:\/\/blog.mozilla.org\/sumo\/2020\/05\/15\/moving-sumo-community-synchronous-communications-to-matrix\/\">Read more<\/a><\/p>\n","protected":false},"author":1527,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"categories":[47],"tags":[],"_links":{"self":[{"href":"https:\/\/blog.mozilla.org\/sumo\/wp-json\/wp\/v2\/posts\/3986"}],"collection":[{"href":"https:\/\/blog.mozilla.org\/sumo\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/blog.mozilla.org\/sumo\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/blog.mozilla.org\/sumo\/wp-json\/wp\/v2\/users\/1527"}],"replies":[{"embeddable":true,"href":"https:\/\/blog.mozilla.org\/sumo\/wp-json\/wp\/v2\/comments?post=3986"}],"version-history":[{"count":0,"href":"https:\/\/blog.mozilla.org\/sumo\/wp-json\/wp\/v2\/posts\/3986\/revisions"}],"wp:attachment":[{"href":"https:\/\/blog.mozilla.org\/sumo\/wp-json\/wp\/v2\/media?parent=3986"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/blog.mozilla.org\/sumo\/wp-json\/wp\/v2\/categories?post=3986"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/blog.mozilla.org\/sumo\/wp-json\/wp\/v2\/tags?post=3986"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}