{"id":4019,"date":"2021-06-10T20:49:02","date_gmt":"2021-06-11T03:49:02","guid":{"rendered":"https:\/\/blog.mozilla.org\/sumo\/?p=4019"},"modified":"2021-06-10T20:49:02","modified_gmt":"2021-06-11T03:49:02","slug":"whats-up-with-sumo-june-2021","status":"publish","type":"post","link":"https:\/\/blog.mozilla.org\/sumo\/2021\/06\/10\/whats-up-with-sumo-june-2021\/","title":{"rendered":"What\u2019s up with SUMO &#8211; June 2021"},"content":{"rendered":"<p>Hey SUMO folks,<\/p>\n<p>Welcome to the month of June 2021. A new mark for Firefox with the release of <a href=\"https:\/\/blog.mozilla.org\/en\/products\/firefox\/fresh-new-look-for-firefox\/\">Firefox 89<\/a>. Lots of excitement and anticipation for the changes.<\/p>\n<p>Let\u2019s see what we\u2019re up to these days!<\/p>\n<h2>Welcome on board!<\/h2>\n<ol>\n<li aria-level=\"1\">Welcome and thanks to <a href=\"https:\/\/support.mozilla.org\/en-US\/user\/TerryN21\">TerryN21<\/a> and <a href=\"https:\/\/support.mozilla.org\/en-US\/user\/khursheedmamoon\">Mamoon<\/a> for being active in the forum.<\/li>\n<\/ol>\n<h2>Community news<\/h2>\n<ul>\n<li aria-level=\"1\">June is the month of Major Release 1 (MR1) or commonly known as Proton release. We have prepared <a href=\"https:\/\/docs.google.com\/spreadsheets\/d\/1xWAwpp3bzq0zjJSdf9dG0mETf0oJcOBFc1c7tknWtTo\/edit#gid=0\">a spreadsheet<\/a> to list down the changes for this release, so you can easily find the workarounds, related bugs, and common responses for each issue. You can join Firefox 89 discussion in <a href=\"https:\/\/support.mozilla.org\/en-US\/forums\/contributors\/715089?last=81413\">this thread<\/a> and find out about our tagging plan <a href=\"https:\/\/support.mozilla.org\/en-US\/forums\/contributors\/715057?last=81405\">here<\/a>.<\/li>\n<li aria-level=\"1\">If an advanced topic like pref modification in the about:config is something that you\u2019re interested in, please join our discussion in <a href=\"https:\/\/support.mozilla.org\/en-US\/forums\/contributors\/715075?last=81394\">this community thread<\/a>. We talked about how we can accommodate this in a more responsible and safer way without harming our normal users.<\/li>\n<li aria-level=\"1\">What do you think of supporting Firefox users on Facebook? Join our discussion <a href=\"https:\/\/support.mozilla.org\/en-US\/forums\/contributors\/715085?last=81386\">here<\/a>.<\/li>\n<li aria-level=\"1\">We said goodbye to <a href=\"https:\/\/support.mozilla.org\/en-US\/forums\/contributors\/715062?last=81368\">Joni<\/a> last month and Madalina has also bid farewell to us in our last community call (though she\u2019ll stay until the end of the quarter). It\u2019s sad to let people go, but we know that changes are normal and expected. We\u2019re grateful for what both Joni and Madalina have done in SUMO and hope the best for whatever comes next for them.<\/li>\n<li aria-level=\"1\">Another reminder to check out <a href=\"https:\/\/app.mailbrew.com\/kelimuttu\/firefox-daily-digest-MtCYUQlPI32O\">Firefox Daily Digest<\/a> to get daily updates about Firefox. Go check it out and subscribe if you haven\u2019t already.<\/li>\n<li aria-level=\"1\">There\u2019s only one update from our dev team in the past month:\n<ul>\n<li aria-level=\"2\"><a href=\"https:\/\/discourse.mozilla.org\/t\/kitsune-release-notes-2021-05-04\/79726\">Kitsune release notes 2021-05-04<\/a><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<h2>Community call<\/h2>\n<ul>\n<li aria-level=\"1\">Find out what we talked about in our community call in <a href=\"https:\/\/wiki.mozilla.org\/Support\/Weekly_Meetings\/Agenda_2021-05-26\">May<\/a>.<\/li>\n<li aria-level=\"1\"><b>Reminder:<\/b> Don\u2019t hesitate to join the call in person if you can. We try our best to provide a safe space for everyone to contribute. You\u2019re more than welcome to lurk in the call if you don\u2019t feel comfortable turning on your video or speaking up. If you feel shy to ask questions during the meeting, feel free to add your questions on the contributor forum in advance, or put them in our Matrix channel, so we can address them during the meeting.<\/li>\n<\/ul>\n<h2>Community stats<\/h2>\n<h3>KB<\/h3>\n<p><b>KB Page views<\/b><\/p>\n<table style=\"height: 112px;\" width=\"727\">\n<tbody>\n<tr>\n<td><b>Month<\/b><\/td>\n<td><b>Page views<\/b><\/td>\n<td><b>Vs previous month<\/b><\/td>\n<\/tr>\n<tr>\n<td>May 2021<\/td>\n<td>7,601,709<\/td>\n<td>-13.02%<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p><b>Top 5 KB contributors in the last 90 days:\u00a0<\/b><\/p>\n<ol>\n<li aria-level=\"1\"><a href=\"https:\/\/support.mozilla.org\/en-US\/user\/AliceWyman\">AliceWyman<\/a><\/li>\n<li aria-level=\"1\"><a href=\"https:\/\/support.mozilla.org\/en-US\/user\/1813216\">Jeff<\/a><\/li>\n<li aria-level=\"1\"><a href=\"https:\/\/support.mozilla.org\/en-US\/user\/michro\">Michele Rodaro<\/a><\/li>\n<li aria-level=\"1\"><a href=\"https:\/\/support.mozilla.org\/en-US\/user\/968\">Underpass<\/a><\/li>\n<li aria-level=\"1\"><a href=\"https:\/\/support.mozilla.org\/en-US\/user\/1230330\">Marchelo Ghelman<\/a><\/li>\n<\/ol>\n<h3>KB Localization<\/h3>\n<p><b>Top 10 locale based on total page views<\/b><\/p>\n<table style=\"height: 746px;\" width=\"903\">\n<tbody>\n<tr>\n<td><b>Locale<\/b><\/td>\n<td><b>Apr 2021 page views<\/b><\/td>\n<td><b>Localization progress (per Jun, 3)<\/b><\/td>\n<\/tr>\n<tr>\n<td><a href=\"https:\/\/support.mozilla.org\/de\/localization\">de<\/a><\/td>\n<td>10.05%<\/td>\n<td>99%<\/td>\n<\/tr>\n<tr>\n<td><a href=\"https:\/\/support.mozilla.org\/zh-CN\/localization\">zh-CN<\/a><\/td>\n<td>6.82%<\/td>\n<td>100%<\/td>\n<\/tr>\n<tr>\n<td><a href=\"https:\/\/support.mozilla.org\/es\/localization\">es<\/a><\/td>\n<td>6.71%<\/td>\n<td>42%<\/td>\n<\/tr>\n<tr>\n<td><a href=\"https:\/\/support.mozilla.org\/pt-BR\/localization\">pt-BR<\/a><\/td>\n<td>6.61%<\/td>\n<td>65%<\/td>\n<\/tr>\n<tr>\n<td><a href=\"https:\/\/support.mozilla.org\/fr\/localization\">fr<\/a><\/td>\n<td>6.37%<\/td>\n<td>86%<\/td>\n<\/tr>\n<tr>\n<td><a href=\"https:\/\/support.mozilla.org\/ja\/localization\">ja<\/a><\/td>\n<td>4.33%<\/td>\n<td>53%<\/td>\n<\/tr>\n<tr>\n<td><a href=\"https:\/\/support.mozilla.org\/ru\/localization\">ru<\/a><\/td>\n<td>3.54%<\/td>\n<td>95%<\/td>\n<\/tr>\n<tr>\n<td><a href=\"https:\/\/support.mozilla.org\/it\/localization\">it<\/a><\/td>\n<td>2.28%<\/td>\n<td>98%<\/td>\n<\/tr>\n<tr>\n<td><a href=\"https:\/\/support.mozilla.org\/pl\/localization\">pl<\/a><\/td>\n<td>2.17%<\/td>\n<td>84%<\/td>\n<\/tr>\n<tr>\n<td><a href=\"https:\/\/support.mozilla.org\/zh-TW\/localization\">zh-TW<\/a><\/td>\n<td>1.04%<\/td>\n<td>6%<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p><b>Top 5 localization contributor in the last 90 days:\u00a0<\/b><\/p>\n<ol>\n<li aria-level=\"1\"><a href=\"https:\/\/support.mozilla.org\/en-US\/user\/829768\">Milupo<\/a><\/li>\n<li aria-level=\"1\"><a href=\"https:\/\/support.mozilla.org\/en-US\/user\/1064390\">Artist<\/a><\/li>\n<li aria-level=\"1\"><a href=\"https:\/\/support.mozilla.org\/en-US\/user\/2041068\">Markh2<\/a><\/li>\n<li aria-level=\"1\"><a href=\"https:\/\/support.mozilla.org\/en-US\/user\/372675\">Soucet<\/a><\/li>\n<li aria-level=\"1\"><a href=\"https:\/\/support.mozilla.org\/en-US\/user\/1231953\">Goudron<\/a><\/li>\n<\/ol>\n<h3>Forum Support<\/h3>\n<p><b>Forum stats<\/b><\/p>\n<table style=\"height: 103px;\" width=\"1025\">\n<tbody>\n<tr>\n<td><b>Month<\/b><\/td>\n<td><b>Total questions<\/b><\/td>\n<td><b>Answer rate within 72 hrs<\/b><\/td>\n<td><b>Solved rate within 72 hrs<\/b><\/td>\n<td><b>Forum helpfulness<\/b><\/td>\n<\/tr>\n<tr>\n<td>Jun 2021<\/td>\n<td>3091<\/td>\n<td>65.97%<\/td>\n<td>13.62%<\/td>\n<td>63.64%<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p><b>Top 5 forum contributor in the last 90 days:\u00a0<\/b><\/p>\n<ol>\n<li aria-level=\"1\"><a href=\"https:\/\/support.mozilla.org\/en-US\/user\/287\">Cor-el<\/a><\/li>\n<li aria-level=\"1\"><a href=\"https:\/\/support.mozilla.org\/en-US\/user\/891034\">FredMcD<\/a><\/li>\n<li aria-level=\"1\"><a href=\"https:\/\/support.mozilla.org\/en-US\/user\/204\">Jscher2000<\/a><\/li>\n<li aria-level=\"1\"><a href=\"https:\/\/support.mozilla.org\/en-US\/user\/1185547\">Seburo<\/a><\/li>\n<li aria-level=\"1\"><a href=\"https:\/\/support.mozilla.org\/en-US\/user\/720831\">Databaseben<\/a><\/li>\n<\/ol>\n<h3>Social Support<\/h3>\n<table style=\"height: 219px;\" width=\"650\">\n<tbody>\n<tr>\n<td rowspan=\"2\"><b>Channel<\/b><\/td>\n<td colspan=\"2\"><b>May 2021<\/b><\/td>\n<\/tr>\n<tr>\n<td><b>Total conv<\/b><\/td>\n<td><b>Conv handled<\/b><\/td>\n<\/tr>\n<tr>\n<td>@firefox<\/td>\n<td>4012<\/td>\n<td>212<\/td>\n<\/tr>\n<tr>\n<td>@FirefoxSupport<\/td>\n<td>367<\/td>\n<td>267<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p><b>Top 5 contributors in Q1 2021<\/b><\/p>\n<ol>\n<li aria-level=\"1\">Christophe Villeneuve<\/li>\n<li aria-level=\"1\">Md Monirul Alom<\/li>\n<li aria-level=\"1\">Devin E<\/li>\n<li aria-level=\"1\">Andrew Truong<\/li>\n<li aria-level=\"1\">Dayana Galeano<\/li>\n<\/ol>\n<h3>Play Store Support<\/h3>\n<p>We don\u2019t have enough data for the Play Store Support yet. However, you can check out the overall Respond Tool metrics <a href=\"https:\/\/gist.github.com\/LeoMcA\/7ef01b8f5df9df4304503a180cb8b50d\">here<\/a>.<\/p>\n<h2>Product updates<\/h2>\n<h3>Firefox desktop<\/h3>\n<ul>\n<li aria-level=\"1\">Fx 89 \/ MR1 released (June 1)\n<ul>\n<li aria-level=\"2\">BIG THANKS &#8211; to all the contributors who helped with article revisions, localization, and for the help with ongoing MR1 Rapid Feedback Collection reporting<\/li>\n<\/ul>\n<\/li>\n<li aria-level=\"1\">Fx 90 (July 13)\n<ul>\n<li aria-level=\"2\">Background update Agents<\/li>\n<li aria-level=\"2\">SmartBlock UI improvements<\/li>\n<li aria-level=\"2\">About:third-party addition<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<h3>Firefox mobile<\/h3>\n<ul>\n<li aria-level=\"1\">Fx for Android 89 (June 1)\n<ul>\n<li aria-level=\"2\">Improved menus<\/li>\n<li aria-level=\"2\">Redesigned Top Sites<\/li>\n<li aria-level=\"2\">Easier access to Synced Tabs<\/li>\n<\/ul>\n<\/li>\n<li aria-level=\"1\">Fx for iOS V34 (June 1)\n<ul>\n<li aria-level=\"2\">Updated Look<\/li>\n<li aria-level=\"2\">Search enhancements<\/li>\n<li aria-level=\"2\">Tab improvements<\/li>\n<\/ul>\n<\/li>\n<li aria-level=\"1\">Fx for Android 90 (July 13th)\n<ul>\n<li aria-level=\"2\">CC autocomplete<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<h3>Other products \/ Experiments<\/h3>\n<ul>\n<li aria-level=\"1\">Sunset of Firefox lite (June 1)\n<ul>\n<li aria-level=\"2\">Effective June 30, this app will no longer receive security or other updates. Get the official Firefox Android app now for a fast, private &amp; safe web browser<\/li>\n<\/ul>\n<\/li>\n<li aria-level=\"1\">Mozilla VPN V2.3 (June 8)\n<ul>\n<li aria-level=\"2\">Captive Portal Alerts<\/li>\n<\/ul>\n<\/li>\n<li aria-level=\"1\">Mozilla VPN V2.4 (July 14)\n<ul>\n<li aria-level=\"2\">Split tunneling for Windows<\/li>\n<li aria-level=\"2\">Local DNS: user settings for local dns server<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<h2>Shout-outs!<\/h2>\n<ul>\n<li aria-level=\"1\">Thanks to Danny Colin and Monirul Alom for helping with the MR1 feedback collection project! &#x1f64c;<\/li>\n<\/ul>\n<p>If you know anyone that we should feature here, please contact Kiki, and we\u2019ll make sure to add them in our next edition.<\/p>\n<h2>Useful links:<\/h2>\n<ul>\n<li aria-level=\"1\"><a href=\"https:\/\/chat.mozilla.org\/#\/room\/#SUMO:mozilla.org\">#SUMO Matrix group<\/a><\/li>\n<li aria-level=\"1\"><a href=\"https:\/\/discourse.mozilla.org\/c\/sumo\/\">SUMO Discourse<\/a><\/li>\n<li aria-level=\"1\"><a href=\"https:\/\/support.mozilla.org\/en-US\/forums\">Contributor forums<\/a><\/li>\n<li aria-level=\"1\">Twitter <a href=\"https:\/\/twitter.com\/SUMO_Mozilla\">@SUMO_mozilla<\/a> and <a href=\"https:\/\/twitter.com\/FirefoxSupport\">@FirefoxSupport<\/a><\/li>\n<li aria-level=\"1\"><a href=\"https:\/\/blog.mozilla.org\/sumo\/\">SUMO Blog<\/a><\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>Hey SUMO folks, Welcome to the month of June 2021. A new mark for Firefox with the release of Firefox 89. Lots of excitement and anticipation for the changes. Let\u2019s &hellip; <a class=\"go\" href=\"https:\/\/blog.mozilla.org\/sumo\/2021\/06\/10\/whats-up-with-sumo-june-2021\/\">Read more<\/a><\/p>\n","protected":false},"author":1527,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"categories":[313],"tags":[],"_links":{"self":[{"href":"https:\/\/blog.mozilla.org\/sumo\/wp-json\/wp\/v2\/posts\/4019"}],"collection":[{"href":"https:\/\/blog.mozilla.org\/sumo\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/blog.mozilla.org\/sumo\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/blog.mozilla.org\/sumo\/wp-json\/wp\/v2\/users\/1527"}],"replies":[{"embeddable":true,"href":"https:\/\/blog.mozilla.org\/sumo\/wp-json\/wp\/v2\/comments?post=4019"}],"version-history":[{"count":0,"href":"https:\/\/blog.mozilla.org\/sumo\/wp-json\/wp\/v2\/posts\/4019\/revisions"}],"wp:attachment":[{"href":"https:\/\/blog.mozilla.org\/sumo\/wp-json\/wp\/v2\/media?parent=4019"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/blog.mozilla.org\/sumo\/wp-json\/wp\/v2\/categories?post=4019"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/blog.mozilla.org\/sumo\/wp-json\/wp\/v2\/tags?post=4019"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}