{"id":4023,"date":"2021-07-21T01:46:18","date_gmt":"2021-07-21T08:46:18","guid":{"rendered":"https:\/\/blog.mozilla.org\/sumo\/?p=4023"},"modified":"2021-10-06T07:44:36","modified_gmt":"2021-10-06T14:44:36","slug":"introducing-joseph-cuevas","status":"publish","type":"post","link":"https:\/\/blog.mozilla.org\/sumo\/2021\/07\/21\/introducing-joseph-cuevas\/","title":{"rendered":"Introducing Joseph Cuevas"},"content":{"rendered":"<p>Hey folks,<\/p>\n<p>Please join me to welcome <a href=\"https:\/\/support.mozilla.org\/user\/jcuevas805\/\">Joseph Cuevas<\/a> (Joe) as part of the Customer Experience team and the broader SUMO family. Joe is going to be working as an Operations Manager specifically to build a premium customer experience for current and future Mozilla&#8217;s paid products.<\/p>\n<p>Here\u2019s a brief introduction from Joe:<\/p>\n<blockquote><p>Hi everyone! My name is Joe and I am the new User Support Operations Manager joining the Customer Experience Team. I&#8217;ll be working with my team to build a premium customer support experience for Mozilla VPN. I&#8217;m looking forward to working alongside and getting to know my fellow Mozillians. I just know we&#8217;re going to have a great time!<\/p><\/blockquote>\n<p>Welcome, Joe!<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Hey folks, Please join me to welcome Joseph Cuevas (Joe) as part of the Customer Experience team and the broader SUMO family. Joe is going to be working as an &hellip; <a class=\"go\" href=\"https:\/\/blog.mozilla.org\/sumo\/2021\/07\/21\/introducing-joseph-cuevas\/\">Read more<\/a><\/p>\n","protected":false},"author":1527,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"categories":[47],"tags":[],"_links":{"self":[{"href":"https:\/\/blog.mozilla.org\/sumo\/wp-json\/wp\/v2\/posts\/4023"}],"collection":[{"href":"https:\/\/blog.mozilla.org\/sumo\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/blog.mozilla.org\/sumo\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/blog.mozilla.org\/sumo\/wp-json\/wp\/v2\/users\/1527"}],"replies":[{"embeddable":true,"href":"https:\/\/blog.mozilla.org\/sumo\/wp-json\/wp\/v2\/comments?post=4023"}],"version-history":[{"count":0,"href":"https:\/\/blog.mozilla.org\/sumo\/wp-json\/wp\/v2\/posts\/4023\/revisions"}],"wp:attachment":[{"href":"https:\/\/blog.mozilla.org\/sumo\/wp-json\/wp\/v2\/media?parent=4023"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/blog.mozilla.org\/sumo\/wp-json\/wp\/v2\/categories?post=4023"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/blog.mozilla.org\/sumo\/wp-json\/wp\/v2\/tags?post=4023"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}