{"id":633,"date":"2009-06-09T03:22:56","date_gmt":"2009-06-09T10:22:56","guid":{"rendered":"http:\/\/blog.mozilla.org\/sumo\/2009\/06\/09\/minutes-of-sumo-meeting-2009-06-08\/"},"modified":"2009-06-09T03:22:56","modified_gmt":"2009-06-09T10:22:56","slug":"minutes-of-sumo-meeting-2009-06-08","status":"publish","type":"post","link":"https:\/\/blog.mozilla.org\/sumo\/2009\/06\/09\/minutes-of-sumo-meeting-2009-06-08\/","title":{"rendered":"Minutes of SUMO meeting 2009-06-08"},"content":{"rendered":"<p><strong>Sumo<\/strong><\/p>\n<ul>\n<li> <a class=\"external text\" title=\"http:\/\/spreadsheets.google.com\/ccc?key=piA-a-dXCL2p7vB5pTu0HKA&amp;hl=en\" rel=\"nofollow\" href=\"http:\/\/spreadsheets.google.com\/ccc?key=piA-a-dXCL2p7vB5pTu0HKA&amp;hl=en\">Weekly metrics<\/a>\n<ul>\n<li> A lot of article updates (adding &#8220;Firefox 3.5&#8221; category to most en-US articles, and many Italian)<\/li>\n<li> We need a way to mass-change categories. Cww to file a bug and write a simple SQL script that will be tested on staging.<\/li>\n<\/ul>\n<\/li>\n<li> <a class=\"external text\" title=\"http:\/\/support.mozilla.com\/en-US\/kb\/Weekly+common+issues\" rel=\"nofollow\" href=\"http:\/\/support.mozilla.com\/en-US\/kb\/Weekly+common+issues\">Last week&#8217;s weekly support issues<\/a>\n<ul>\n<li> Nothing really common.<\/li>\n<\/ul>\n<\/li>\n<li> SUMO Q3 goals planning\n<ul>\n<li>Proposed goals, based on 2009 roadmap and new requirements:\n<ul>\n<li> Productize SUMO &#8211; Make SUMO a support solution that can be deployed for other software projects<\/li>\n<li> Launch Fennec Support website based on SUMO<\/li>\n<li> Implement contributor karma system to show recognition and encourage participation in the SUMO community<\/li>\n<li> Implement WYSIWYG Knowledge Base editor<\/li>\n<li> Implement Web based Live Chat client<\/li>\n<li> Forum UX (streamline process of submitting and receiving answer to forum question)?<\/li>\n<li> Upgrade TikiWiki to 3.0 and get upstreaming process in place<\/li>\n<\/ul>\n<\/li>\n<li> Other features?\n<ul>\n<li> Ability to PM other contributors (cilias). Feels more like a separate bug and not a milestone\/goal.<\/li>\n<\/ul>\n<\/li>\n<li> In order to make an informed decision about time and resource requirements, we need PRDs for all of these proposed goals. By next week&#8217;s sumodev meeting, we should be able to decide which of these goals will happen in Q3.\n<ul>\n<li> cilias to work on WYSIWYG PRD<\/li>\n<li> zzxc to finalize work on already existing <a class=\"external text\" title=\"https:\/\/wiki.mozilla.org\/Support\/Chat\/Web_Client\" rel=\"nofollow\" href=\"https:\/\/wiki.mozilla.org\/Support\/Chat\/Web_Client\">Live Chat PRD<\/a><\/li>\n<li> djst &amp; Cww to co-work on forum enhancements (draft PRD)<\/li>\n<li> Everyone to work together on karma discussion and future PRD.<\/li>\n<li> laura has already written a <a class=\"external text\" title=\"https:\/\/wiki.mozilla.org\/Support\/Fennec_Project_Plan\" rel=\"nofollow\" href=\"https:\/\/wiki.mozilla.org\/Support\/Fennec_Project_Plan\">PRD for Fennec Support<\/a><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p><strong>Knowledge Base<\/strong><\/p>\n<ul>\n<li> KB audit for 3.5 is almost done. <a class=\"external autonumber\" title=\"https:\/\/support.mozilla.com\/kb\/Firefox+35+article+tracker\" rel=\"nofollow\" href=\"https:\/\/support.mozilla.com\/kb\/Firefox+35+article+tracker\">[1]<\/a>\n<ul>\n<li> Going to start thread(s) in contributors forum about remaining articles.<\/li>\n<li> Again, big thanks to Bo for helping out.<\/li>\n<li> This raised an issue of having to edit an article just to add it to a category.<\/li>\n<\/ul>\n<\/li>\n<li> Translation table of home page is having issues, so if fallback does not work for a specific locale, tell us. <a class=\"external autonumber\" title=\"https:\/\/support.mozilla.com\/tiki-view_forum_thread.php?comments_parentId=363233&amp;forumId=3\" rel=\"nofollow\" href=\"https:\/\/support.mozilla.com\/tiki-view_forum_thread.php?comments_parentId=363233&amp;forumId=3\">[2]<\/a><\/li>\n<li> Lots of article requests last week. <a class=\"external autonumber\" title=\"http:\/\/tinyurl.com\/mfdhm3\" rel=\"nofollow\" href=\"http:\/\/tinyurl.com\/mfdhm3\">[3]<\/a><\/li>\n<li> How do we take search terms, and figure out what users are most likely searching for?\n<ul>\n<li> cww says nkoth might know more about this and how the new search engine works. cilias to ask nkoth.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p><strong>Forum<\/strong><\/p>\n<ul>\n<li> Do we force users to have a valid e-mail? <a class=\"external autonumber\" title=\"https:\/\/support.mozilla.com\/tiki-view_forum_thread.php?locale=en-US&amp;comments_parentId=360253&amp;forumId=1\" rel=\"nofollow\" href=\"https:\/\/support.mozilla.com\/tiki-view_forum_thread.php?locale=en-US&amp;comments_parentId=360253&amp;forumId=1\">[4]<\/a>\n<ul>\n<li> Shouldn&#8217;t be mandatory; if it is, cww will file a bug<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p><strong>Live Chat<\/strong><\/p>\n<ul>\n<li><a class=\"external text\" title=\"http:\/\/pastebin.mozilla.org\/656171\" rel=\"nofollow\" href=\"http:\/\/pastebin.mozilla.org\/656171\">Top chat tags this week<\/a> (<a class=\"external text\" title=\"http:\/\/pastebin.mozilla.org\/656157\" rel=\"nofollow\" href=\"http:\/\/pastebin.mozilla.org\/656157\">Full tag data<\/a>)<\/li>\n<li>Posted an <a class=\"external text\" title=\"https:\/\/wiki.mozilla.org\/Support\/Live_Chat\/Roadmap\" rel=\"nofollow\" href=\"https:\/\/wiki.mozilla.org\/Support\/Live_Chat\/Roadmap\">optimistic development roadmap<\/a> for live chat<\/li>\n<\/ul>\n<p><strong>Roundtable<\/strong><\/p>\n<ul>\n<li> SFD definitely June 18th.<\/li>\n<li> Next about:sumo just before SFD? Or after?\n<ul>\n<li> After. We have too much going on at the same time, plus, having it after the SFD will allow us to encourage participants of SFD to sign up for the newsletter.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>Sumo Weekly metrics A lot of article updates (adding &#8220;Firefox 3.5&#8221; category to most en-US articles, and many Italian) We need a way to mass-change categories. Cww to file a &hellip; <a class=\"go\" href=\"https:\/\/blog.mozilla.org\/sumo\/2009\/06\/09\/minutes-of-sumo-meeting-2009-06-08\/\">Read more<\/a><\/p>\n","protected":false},"author":63,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"categories":[109],"tags":[34982,186],"_links":{"self":[{"href":"https:\/\/blog.mozilla.org\/sumo\/wp-json\/wp\/v2\/posts\/633"}],"collection":[{"href":"https:\/\/blog.mozilla.org\/sumo\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/blog.mozilla.org\/sumo\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/blog.mozilla.org\/sumo\/wp-json\/wp\/v2\/users\/63"}],"replies":[{"embeddable":true,"href":"https:\/\/blog.mozilla.org\/sumo\/wp-json\/wp\/v2\/comments?post=633"}],"version-history":[{"count":0,"href":"https:\/\/blog.mozilla.org\/sumo\/wp-json\/wp\/v2\/posts\/633\/revisions"}],"wp:attachment":[{"href":"https:\/\/blog.mozilla.org\/sumo\/wp-json\/wp\/v2\/media?parent=633"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/blog.mozilla.org\/sumo\/wp-json\/wp\/v2\/categories?post=633"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/blog.mozilla.org\/sumo\/wp-json\/wp\/v2\/tags?post=633"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}