{"id":804,"date":"2009-10-29T11:56:12","date_gmt":"2009-10-29T18:56:12","guid":{"rendered":"http:\/\/blog.mozilla.org\/sumo\/?p=804"},"modified":"2009-10-29T11:56:12","modified_gmt":"2009-10-29T18:56:12","slug":"help-firefox-users-having-problems-with-facebook","status":"publish","type":"post","link":"https:\/\/blog.mozilla.org\/sumo\/2009\/10\/29\/help-firefox-users-having-problems-with-facebook\/","title":{"rendered":"Help Firefox users having problems with Facebook"},"content":{"rendered":"<p>Facebook has become an <a href=\"http:\/\/www.time.com\/time\/business\/article\/0,8599,1678586,00.html\">extremely popular<\/a> social network the last couple of years &#8212; and we all know how quickly <a href=\"http:\/\/news.cnet.com\/8301-17939_109-10384402-2.html?tag=mncol\">Firefox is growing<\/a> its market share. Therefore, a little deductive reasoning tells us that many people must use Facebook with Firefox.<\/p>\n<p>Last month we started to see a large increase in the amount of Firefox users having problems with Facebook. To help those users, we created a knowledge base article specifically for <a href=\"https:\/\/support.mozilla.com\/en-US\/kb\/Problems+using+Facebook+in+Firefox?bl=n\">problems with Facebook<\/a>. However it is a very generic article that suggests general troubleshooting solutions. Facebook users are having specific problems, like not being able to enter text in their status, or Facebook chat not working.<\/p>\n<p>We would like to improve the article by listing each problem and its corresponding solution, but we&#8217;ve had some difficulty pinpointing the specific solution for each problem. Maybe one or two Facebook applications are causing a certain issue?<\/p>\n<p>If you have experienced any problems in Firefox when using Facebook, we&#8217;d like to hear from you! Post whatever information you can provide in this <a href=\"https:\/\/support.mozilla.com\/en-US\/forum\/3\/454959\">Contributors forum thread<\/a>. You need to log in to post, so if you don&#8217;t already have an account, you can register <a href=\"https:\/\/support.mozilla.com\/tiki-register.php\">here<\/a>. Thank you for any help you can provide.<\/p>\n<p>(And if you&#8217;re on Facebook and contribute to SUMO, remember to join the <a href=\"http:\/\/www.facebook.com\/Firefox\">Mozilla Firefox page<\/a> and the <a href=\"http:\/\/www.facebook.com\/group.php?gid=33772254316\">SUMO Contributors Facebook group<\/a>.)<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Facebook has become an extremely popular social network the last couple of years &#8212; and we all know how quickly Firefox is growing its market share. Therefore, a little deductive &hellip; <a class=\"go\" href=\"https:\/\/blog.mozilla.org\/sumo\/2009\/10\/29\/help-firefox-users-having-problems-with-facebook\/\">Read more<\/a><\/p>\n","protected":false},"author":179,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"categories":[117],"tags":[],"_links":{"self":[{"href":"https:\/\/blog.mozilla.org\/sumo\/wp-json\/wp\/v2\/posts\/804"}],"collection":[{"href":"https:\/\/blog.mozilla.org\/sumo\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/blog.mozilla.org\/sumo\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/blog.mozilla.org\/sumo\/wp-json\/wp\/v2\/users\/179"}],"replies":[{"embeddable":true,"href":"https:\/\/blog.mozilla.org\/sumo\/wp-json\/wp\/v2\/comments?post=804"}],"version-history":[{"count":0,"href":"https:\/\/blog.mozilla.org\/sumo\/wp-json\/wp\/v2\/posts\/804\/revisions"}],"wp:attachment":[{"href":"https:\/\/blog.mozilla.org\/sumo\/wp-json\/wp\/v2\/media?parent=804"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/blog.mozilla.org\/sumo\/wp-json\/wp\/v2\/categories?post=804"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/blog.mozilla.org\/sumo\/wp-json\/wp\/v2\/tags?post=804"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}