{"id":84,"date":"2008-04-01T11:03:49","date_gmt":"2008-04-01T18:03:49","guid":{"rendered":"http:\/\/blog.mozilla.org\/sumo\/2008\/04\/01\/minutes-of-weekly-meeting-2008-03-31\/"},"modified":"2008-04-01T11:03:49","modified_gmt":"2008-04-01T18:03:49","slug":"minutes-of-weekly-meeting-2008-03-31","status":"publish","type":"post","link":"https:\/\/blog.mozilla.org\/sumo\/2008\/04\/01\/minutes-of-weekly-meeting-2008-03-31\/","title":{"rendered":"Minutes of Weekly Meeting 2008-03-31"},"content":{"rendered":"<p><strong>Attendees:<\/strong> djst, cilias, np, Lucy, nkoth, Cww, zzxc, morgamic, laura<\/p>\n<p><em>Unfortunately, my computer crashed shortly after the meeting, so I lost the meeting notes that I wrote in an unsaved text document.\u00a0:( <\/em><\/p>\n<p><strong>Sumo<\/strong><\/p>\n<ul>\n<li> Performance status <a href=\"http:\/\/wiki.mozilla.org\/Support\/Scaling\" class=\"external autonumber\" title=\"http:\/\/wiki.mozilla.org\/Support\/Scaling\" rel=\"nofollow\">[1]<\/a>\n<ul>\n<li> The real problem is the time the app spends on serving a page, which is around 15-30 seconds. Should really be less than a couple of seconds.<\/li>\n<li> Big thanks to xb95, justin, morgamic, laura, np, and nkoth for all their help so far!<\/li>\n<li> Plan is to fix the problem in time for b5 release. The IT and webdev teams are on it.<\/li>\n<\/ul>\n<\/li>\n<li> SUMO day\n<ul>\n<li> Should prepare announcement to get included in this week&#8217;s about:mozilla newsletter.<\/li>\n<li> Will create wiki page for planning and brainstorming about the event <a href=\"http:\/\/wiki.mozilla.org\/Support\/SUMODayApril11\" class=\"external autonumber\" title=\"http:\/\/wiki.mozilla.org\/Support\/SUMODayApril11\" rel=\"nofollow\">[2]<\/a><\/li>\n<\/ul>\n<\/li>\n<li> Weekly metrics <a href=\"http:\/\/spreadsheets.google.com\/ccc?key=piA-a-dXCL2p7vB5pTu0HKA&amp;hl=en&amp;pli=1\" class=\"external autonumber\" title=\"http:\/\/spreadsheets.google.com\/ccc?key=piA-a-dXCL2p7vB5pTu0HKA&amp;hl=en&amp;pli=1\" rel=\"nofollow\">[3]<\/a>\n<ul>\n<li> About the same traffic as last week, despite outage of over 24 hours<\/li>\n<\/ul>\n<\/li>\n<li> Reasoning for move from in-product help to sumo? (cilias)\n<ul>\n<li> Should reiterate why we&#8217;re doing it; djst to blog about it this week<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p><strong>Knowledge Base<\/strong><\/p>\n<ul>\n<li> Bugzilla: 16 article requests (2 dups, 9 firewall requests) <a href=\"http:\/\/tinyurl.com\/34ecff\" class=\"external autonumber\" title=\"http:\/\/tinyurl.com\/34ecff\" rel=\"nofollow\">[4]<\/a>, 5 new articles <a href=\"http:\/\/tinyurl.com\/3683bw\" class=\"external autonumber\" title=\"http:\/\/tinyurl.com\/3683bw\" rel=\"nofollow\">[5]<\/a><\/li>\n<li> Article feedback text box is now hidden by default (took effect Friday night?). Number of article comments has dropped considerably. Before: ~60+ comments\/day. After: ~5 comments\/day.\n<ul>\n<li> Some comments are still from people looking or help; so wording will need work.<\/li>\n<\/ul>\n<\/li>\n<li> Primary version of Firefox 3 article is up <a href=\"http:\/\/support.mozilla.com\/en-US\/kb\/Upgrading+to+Firefox+3\" class=\"external autonumber\" title=\"http:\/\/support.mozilla.com\/en-US\/kb\/Upgrading+to+Firefox+3\" rel=\"nofollow\">[6]<\/a>. Thanks to David Craig (ravedave).<\/li>\n<li> New bug in SHOWFOR <a href=\"https:\/\/bugzilla.mozilla.org\/show_bug.cgi?id=425834\" class=\"external autonumber\" title=\"https:\/\/bugzilla.mozilla.org\/show_bug.cgi?id=425834\" rel=\"nofollow\">[7]<\/a>, so please remember to preview your edits, to make sure it is working properly.<\/li>\n<\/ul>\n<p><strong>Forums<\/strong><\/p>\n<ul>\n<li> Contributors liking the somewhat faster forums. Non-scientific testing indicates it takes ~ 10 seconds to load a thread when logged in as opposed to 25 before. Would still like it to be ~ 5 seconds.<\/li>\n<li> Other feature work put on hold for now.<\/li>\n<li> Traffic up from last week despite outage. (People just waited until the site was back to ask their question?)\n<ul>\n<li> Traffic from article comments? (cilias)<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p><strong>Live Chat<\/strong><\/p>\n<ul>\n<li> Getting a steady trickle of trainees, not sure if due to the new &#8220;Did you know&#8221; module<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>Attendees: djst, cilias, np, Lucy, nkoth, Cww, zzxc, morgamic, laura Unfortunately, my computer crashed shortly after the meeting, so I lost the meeting notes that I wrote in an unsaved &hellip; <a class=\"go\" href=\"https:\/\/blog.mozilla.org\/sumo\/2008\/04\/01\/minutes-of-weekly-meeting-2008-03-31\/\">Read more<\/a><\/p>\n","protected":false},"author":63,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"categories":[109],"tags":[],"_links":{"self":[{"href":"https:\/\/blog.mozilla.org\/sumo\/wp-json\/wp\/v2\/posts\/84"}],"collection":[{"href":"https:\/\/blog.mozilla.org\/sumo\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/blog.mozilla.org\/sumo\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/blog.mozilla.org\/sumo\/wp-json\/wp\/v2\/users\/63"}],"replies":[{"embeddable":true,"href":"https:\/\/blog.mozilla.org\/sumo\/wp-json\/wp\/v2\/comments?post=84"}],"version-history":[{"count":0,"href":"https:\/\/blog.mozilla.org\/sumo\/wp-json\/wp\/v2\/posts\/84\/revisions"}],"wp:attachment":[{"href":"https:\/\/blog.mozilla.org\/sumo\/wp-json\/wp\/v2\/media?parent=84"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/blog.mozilla.org\/sumo\/wp-json\/wp\/v2\/categories?post=84"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/blog.mozilla.org\/sumo\/wp-json\/wp\/v2\/tags?post=84"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}