{"id":894,"date":"2009-12-19T00:44:46","date_gmt":"2009-12-19T07:44:46","guid":{"rendered":"http:\/\/blog.mozilla.org\/sumo\/?p=894"},"modified":"2009-12-28T14:16:44","modified_gmt":"2009-12-28T21:16:44","slug":"join-the-sumo-team-support-community-manager","status":"publish","type":"post","link":"https:\/\/blog.mozilla.org\/sumo\/2009\/12\/19\/join-the-sumo-team-support-community-manager\/","title":{"rendered":"Join the SUMO team: Support Community Manager"},"content":{"rendered":"<p>SUMO is growing rapidly. In 2009, the size of the community doubled.  Today there are over 100 active monthly contributors to SUMO, many of  whom are localizers who translate support documentation into their  native language. We\u2019re looking for a passionate and highly motivated  community star to join the SUMO team as a community manager to help  these contributors thrive!<\/p>\n<p>The primary task will be leading efforts to increase participation on  SUMO and build stronger relations between community members. By engaging  the SUMO community and developers, the community manager will ensure  that the SUMO experience is great for both contributors and users.<\/p>\n<p style=\"text-align: center;\"><a href=\"http:\/\/blog.mozilla.org\/sumo\/files\/2009\/12\/community2.png\"><img decoding=\"async\" loading=\"lazy\" class=\"size-medium wp-image-902  aligncenter\" title=\"community2\" src=\"http:\/\/blog.mozilla.org\/sumo\/files\/2009\/12\/community2-300x171.png\" alt=\"community2\" width=\"300\" height=\"171\" srcset=\"https:\/\/blog.mozilla.org\/sumo\/files\/2009\/12\/community2-300x171.png 300w, https:\/\/blog.mozilla.org\/sumo\/files\/2009\/12\/community2.png 757w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/a><\/p>\n<p>Other responsibilities will include administrating the  <a href=\"http:\/\/support.mozilla.com\/\">Firefox Support<\/a> and <a href=\"http:\/\/mobile.support.mozilla.com\/\">Firefox Help for Mobile<\/a> websites, helping contributors get started  on SUMO, and helping Firefox users directly via Live Chat and the forum.<\/p>\n<p>Because of our large European community and localization efforts, the Support Community Manager would preferably be based in Europe. If this sounds like you, please stop by <a href=\"http:\/\/www.jobvite.com\/CompanyJobs\/Job.aspx?c=qpX9Vfwa&amp;v=1&amp;j=oc0fVfw6\">Jobvite<\/a> and apply! Be sure to include a note about why you think you would be the perfect fit for this position.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>SUMO is growing rapidly. In 2009, the size of the community doubled. Today there are over 100 active monthly contributors to SUMO, many of whom are localizers who translate support &hellip; <a class=\"go\" href=\"https:\/\/blog.mozilla.org\/sumo\/2009\/12\/19\/join-the-sumo-team-support-community-manager\/\">Read more<\/a><\/p>\n","protected":false},"author":63,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"categories":[47],"tags":[],"_links":{"self":[{"href":"https:\/\/blog.mozilla.org\/sumo\/wp-json\/wp\/v2\/posts\/894"}],"collection":[{"href":"https:\/\/blog.mozilla.org\/sumo\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/blog.mozilla.org\/sumo\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/blog.mozilla.org\/sumo\/wp-json\/wp\/v2\/users\/63"}],"replies":[{"embeddable":true,"href":"https:\/\/blog.mozilla.org\/sumo\/wp-json\/wp\/v2\/comments?post=894"}],"version-history":[{"count":0,"href":"https:\/\/blog.mozilla.org\/sumo\/wp-json\/wp\/v2\/posts\/894\/revisions"}],"wp:attachment":[{"href":"https:\/\/blog.mozilla.org\/sumo\/wp-json\/wp\/v2\/media?parent=894"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/blog.mozilla.org\/sumo\/wp-json\/wp\/v2\/categories?post=894"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/blog.mozilla.org\/sumo\/wp-json\/wp\/v2\/tags?post=894"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}