{"id":95,"date":"2008-04-15T12:43:00","date_gmt":"2008-04-15T19:43:00","guid":{"rendered":"http:\/\/blog.mozilla.org\/sumo\/2008\/04\/15\/minutes-of-weekly-meeting-2008-04-14\/"},"modified":"2008-04-15T12:45:56","modified_gmt":"2008-04-15T19:45:56","slug":"minutes-of-weekly-meeting-2008-04-14","status":"publish","type":"post","link":"https:\/\/blog.mozilla.org\/sumo\/2008\/04\/15\/minutes-of-weekly-meeting-2008-04-14\/","title":{"rendered":"Minutes of Weekly Meeting 2008-04-14"},"content":{"rendered":"<p><strong>Attendees:<\/strong> djst, cilias, np, nkoth, Cww, zzxc, myles7897<\/p>\n<p><strong>Sumo<\/strong><\/p>\n<ul>\n<li> SUMO Day was a success!\n<ul>\n<li> Lots of people getting together in #sumo<\/li>\n<li> Great feedback from localizers and community members<\/li>\n<li> Helped increasing the awareness and engagement within the Mozilla community<\/li>\n<li> Lots of fun while doing it\u00a0:)<\/li>\n<\/ul>\n<\/li>\n<li> Performance status <a href=\"http:\/\/wiki.mozilla.org\/Support\/Scaling\" class=\"external autonumber\" title=\"http:\/\/wiki.mozilla.org\/Support\/Scaling\" rel=\"nofollow\">[1]<\/a> via e-mail from Laura:\n<ul>\n<li> Solved the include loop problem that caused the netapp to panic.  We&#8217;ll get that into testing. <a href=\"https:\/\/bugzilla.mozilla.org\/show_bug.cgi?id=428978\" class=\"external autonumber\" title=\"https:\/\/bugzilla.mozilla.org\/show_bug.cgi?id=428978\" rel=\"nofollow\">[2]<\/a><\/li>\n<li> Working on the database layer rewrite, basically done with the PDO aspects <a href=\"https:\/\/bugzilla.mozilla.org\/show_bug.cgi?id=425487\" class=\"external autonumber\" title=\"https:\/\/bugzilla.mozilla.org\/show_bug.cgi?id=425487\" rel=\"nofollow\">[3]<\/a> <a href=\"https:\/\/bugzilla.mozilla.org\/show_bug.cgi?id=426253\" class=\"external autonumber\" title=\"https:\/\/bugzilla.mozilla.org\/show_bug.cgi?id=426253\" rel=\"nofollow\">[4]<\/a><\/li>\n<li> Need to chat with oremj about the load testing and see how that&#8217;s looking <a href=\"https:\/\/bugzilla.mozilla.org\/show_bug.cgi?id=427573\" class=\"external autonumber\" title=\"https:\/\/bugzilla.mozilla.org\/show_bug.cgi?id=427573\" rel=\"nofollow\">[5]<\/a><\/li>\n<\/ul>\n<\/li>\n<li> Weekly metrics <a href=\"http:\/\/spreadsheets.google.com\/ccc?key=piA-a-dXCL2p7vB5pTu0HKA&amp;hl=en&amp;pli=1\" class=\"external autonumber\" title=\"http:\/\/spreadsheets.google.com\/ccc?key=piA-a-dXCL2p7vB5pTu0HKA&amp;hl=en&amp;pli=1\" rel=\"nofollow\">[6]<\/a><\/li>\n<li> l10n freeze for in-product &#8212; need to announce and provide diffs and instructions for localizers\n<ul>\n<li> cilias will help providing a list of diffs; djst will post announcement<\/li>\n<li> Next step is to focus on localizing the UI. Received feedback from several localizers requesting a simple way to translate all strings in one single text file; should make that possible.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p><strong>Knowledge Base<\/strong><\/p>\n<ul>\n<li> SUMO Day was a huge success for the Knowledge Base\n<ul>\n<li> More than three times the number of modified articles (ca 90 articles)<\/li>\n<li> New tutorials: <a href=\"http:\/\/support.mozilla.com\/en-US\/kb\/Editing+articles\" class=\"external text\" title=\"http:\/\/support.mozilla.com\/en-US\/kb\/Editing+articles\" rel=\"nofollow\">Editing articles<\/a> and <a href=\"http:\/\/support.mozilla.com\/en-US\/kb\/Adding+screenshots\" class=\"external text\" title=\"http:\/\/support.mozilla.com\/en-US\/kb\/Adding+screenshots\" rel=\"nofollow\">Adding screenshots<\/a><\/li>\n<\/ul>\n<\/li>\n<li> Bugzilla: 5 new article request bugs <a href=\"http:\/\/tinyurl.com\/5ow4t2\" class=\"external autonumber\" title=\"http:\/\/tinyurl.com\/5ow4t2\" rel=\"nofollow\">[7]<\/a>, 3 article requests fixed <a href=\"http:\/\/tinyurl.com\/6foa9x\" class=\"external autonumber\" title=\"http:\/\/tinyurl.com\/6foa9x\" rel=\"nofollow\">[8]<\/a><\/li>\n<li> New How to Contribute page <a href=\"http:\/\/support.mozilla.com\/en-US\/kb\/How+to+contribute\" class=\"external autonumber\" title=\"http:\/\/support.mozilla.com\/en-US\/kb\/How+to+contribute\" rel=\"nofollow\">[9]<\/a> targeted more towards new or potential contributors\n<ul>\n<li> Contributor Home Page to become more of a portal for experienced contributors, with more info aimed towards helping people help<\/li>\n<\/ul>\n<\/li>\n<li> 185 total contributors (67 new) when counting all locales<\/li>\n<\/ul>\n<p><strong>Forums<\/strong><\/p>\n<ul>\n<li> SUMO Day didn&#8217;t affect the forums much. We might have done a poor job of promoting it, and between the two direct user support offerings (forum and live chat), live chat was framed as the more interesting of them.<\/li>\n<\/ul>\n<p><strong>Live Chat<\/strong><\/p>\n<ul>\n<li> Sumo day went well, not a lot of new contributors, but a handful of good ones who are already involved with the community; let&#8217;s hope they stick around<\/li>\n<li> Status update &#8211; The queue timeout issue has been fixed.  Chase directed me to a setting I hadn&#8217;t seen before. Users should now be able to wait in the queue for 10 min before being redirected.  The average wait time should thus make a big jump next week, and the number of unanswered chats should drop (comments added to those fields on the spreadsheet).<\/li>\n<li> Will publicly add a new &#8220;trial&#8221; shift for European times, 10am PDT to 12pm PDT (19:00 &#8211; 21:00 CEST), though users looking for help at this time seem to be North Americans, will see if this changes<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>Attendees: djst, cilias, np, nkoth, Cww, zzxc, myles7897 Sumo SUMO Day was a success! Lots of people getting together in #sumo Great feedback from localizers and community members Helped increasing &hellip; <a class=\"go\" href=\"https:\/\/blog.mozilla.org\/sumo\/2008\/04\/15\/minutes-of-weekly-meeting-2008-04-14\/\">Read more<\/a><\/p>\n","protected":false},"author":63,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"categories":[109],"tags":[],"_links":{"self":[{"href":"https:\/\/blog.mozilla.org\/sumo\/wp-json\/wp\/v2\/posts\/95"}],"collection":[{"href":"https:\/\/blog.mozilla.org\/sumo\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/blog.mozilla.org\/sumo\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/blog.mozilla.org\/sumo\/wp-json\/wp\/v2\/users\/63"}],"replies":[{"embeddable":true,"href":"https:\/\/blog.mozilla.org\/sumo\/wp-json\/wp\/v2\/comments?post=95"}],"version-history":[{"count":0,"href":"https:\/\/blog.mozilla.org\/sumo\/wp-json\/wp\/v2\/posts\/95\/revisions"}],"wp:attachment":[{"href":"https:\/\/blog.mozilla.org\/sumo\/wp-json\/wp\/v2\/media?parent=95"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/blog.mozilla.org\/sumo\/wp-json\/wp\/v2\/categories?post=95"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/blog.mozilla.org\/sumo\/wp-json\/wp\/v2\/tags?post=95"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}