This week and next week (April 16th to 25th) I’ll be leading a “trial” shift from 10am to 12pm PDT (19:00 to 21:00 CEST) to give our European community a chance to help users through Live Chat. At this time we can only provide support in English,\u00a0 and of course you don’t have to be European to help out during these hours.<\/p>\n
These hours won’t be added to the official hours just yet, as we’re trying them out, so you don’t have to worry about being overwhelmed by lots of requests.\u00a0 At the same time, whenever we open we always get some users looking for help, so there should still be chats to go around.<\/p>\n
If you’ve already checked us out but the current hours don’t work for you, please stop by.\u00a0 If you’re new and have been waiting for a chance to try us out, read here<\/a> to find out what you need to get started.<\/p>\n","protected":false},"excerpt":{"rendered":" This week and next week (April 16th to 25th) I’ll be leading a “trial” shift from 10am to 12pm PDT (19:00 to 21:00 CEST) to give our European community a … Read more<\/a><\/p>\n","protected":false},"author":78,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"categories":[117,146],"tags":[],"_links":{"self":[{"href":"https:\/\/blog.mozilla.org\/sumo\/wp-json\/wp\/v2\/posts\/96"}],"collection":[{"href":"https:\/\/blog.mozilla.org\/sumo\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/blog.mozilla.org\/sumo\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/blog.mozilla.org\/sumo\/wp-json\/wp\/v2\/users\/78"}],"replies":[{"embeddable":true,"href":"https:\/\/blog.mozilla.org\/sumo\/wp-json\/wp\/v2\/comments?post=96"}],"version-history":[{"count":0,"href":"https:\/\/blog.mozilla.org\/sumo\/wp-json\/wp\/v2\/posts\/96\/revisions"}],"wp:attachment":[{"href":"https:\/\/blog.mozilla.org\/sumo\/wp-json\/wp\/v2\/media?parent=96"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/blog.mozilla.org\/sumo\/wp-json\/wp\/v2\/categories?post=96"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/blog.mozilla.org\/sumo\/wp-json\/wp\/v2\/tags?post=96"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}