{"id":3623,"date":"2014-06-19T17:03:09","date_gmt":"2014-06-20T00:03:09","guid":{"rendered":"http:\/\/blog.mozilla.org\/ux\/?p=3623"},"modified":"2016-02-19T14:41:30","modified_gmt":"2016-02-19T06:41:30","slug":"3623","status":"publish","type":"post","link":"https:\/\/blog.mozilla.org\/ux\/2014\/06\/3623\/","title":{"rendered":"UX Book Club: UX for Lean Startups"},"content":{"rendered":"<p><img decoding=\"async\" loading=\"lazy\" class=\"alignnone\" src=\"http:\/\/covers.booktopia.com.au\/big\/9781449335038\/ux-for-lean-startups.jpg\" alt=\"\" width=\"237\" height=\"356\" \/><\/p>\n<p>Get your carving knife, its time to trim the fat and start working lean. With the success of Eric Ries&#8217;s book <a href=\"http:\/\/www.amazon.com\/dp\/0307887898\/?tag=googhydr-20&amp;hvadid=32548561951&amp;hvpos=1t1&amp;hvexid=&amp;hvnetw=g&amp;hvrand=16985884129290136589&amp;hvpone=14.64&amp;hvptwo=&amp;hvqmt=b&amp;hvdev=c&amp;ref=pd_sl_848hom633v_b\"><i>The Lean Startup<\/i><\/a> minimum viable product, A\/B testing and validated learning are on the lips of every 23 year-old CEO and product manager in Silicon Valley. But what is the philosophy behind lean development and how do UX designers and researchers fit in? Laura Klein, author of <a href=\"http:\/\/www.amazon.com\/UX-Lean-Startups-Experience-Research\/dp\/1449334911\/ref=sr_1_1?s=books&amp;ie=UTF8&amp;qid=1403221532&amp;sr=1-1&amp;keywords=ux+for+lean+startups\"><i>UX for Lean Startups<\/i><\/a>, joined us on Tuesday, May 28th at the UX Book Club San Francisco to discuss her book and her experiences designing lean.<\/p>\n<p>WHAT IS LEAN?<\/p>\n<p>Come up with a hypothesis. Test it. Repeat until you have a product people will buy\/use. Lean methodology at its core is the scientific method we all learned in grade school. So how do you start applying this approach to product design? Klein suggests the following:<\/p>\n<p>1. Identify the riskiest assumption of your product or feature.<\/p>\n<p>2. Design an experiment that will validate (or invalidate) your assumption.<\/p>\n<p>3. Release your experiment to your customers.<\/p>\n<p>An example used in the book is <a href=\"http:\/\/techcrunch.com\/2011\/10\/19\/dropbox-minimal-viable-product\/\">Dropbox<\/a>. The riskiest assumption for Dropbox was their belief of a consumer desire for personal cloud storage that synced across devices. To test this assumption the Dropbox team created a video of how the service would work. If you watched the video and liked what you saw you could sign-up to get the product when it was released. Thousands of people signed up and the team knew there was a need for their product before committing the resources to build the service for real. Figuring out the smallest thing you can build to test your assumption is key&#8211;you don&#8217;t want to write a bunch of code for something that no one wants. As Klein said to us, &#8220;The question usually isn&#8217;t, &#8216;Can you build it?&#8217; The question is, &#8216;Should you build it?'&#8221;<\/p>\n<p>HOW IS THIS DIFFERENT THAN USER-CENTERED DESIGN?<\/p>\n<p>Lean is a lot like user-centered design. It advocates for what we as designers and researchers have been screaming about for years&#8211;test with your customers before you release your product. Klein believes however that while user-centered designers are skilled at testing the <i>usability<\/i> of a solution, we often fail to validate the <i>usefulness<\/i> of a solution. Usefulness is tied to your business objectives. Does the feature increase customer acquisition, improve retention, increase profits, etc.? You can design and implement a fantastic commenting feature, but if commenting doesn&#8217;t lead to growth or profits then it isn&#8217;t particularly useful is it? There is a strong emphasis on quantitative data and analytics in lean. To understand if what you have designed actually has an impact on your product&#8217;s bottom line you need to identify and track the metrics that tell you whether you are headed in the right direction or are veering off track.<\/p>\n<p>WHY SHOULD I READ THIS BOOK?<\/p>\n<p>Even if you don&#8217;t work at a startup you will find useful lessons and a powerful framework for product design in <i>UX for Lean Startups<\/i>. For designers and researchers I suggest skipping Eric Ries&#8217; book <i>The Lean Startup<\/i> and reading this book instead. It\u2019s shorter and you won&#8217;t have to muddle through chapters geared toward MBA students. Note: <i>UX for Lean Startups<\/i> doesn&#8217;t get much into the nitty gritty of analytics. To learn more about what metrics you should be tracking pick up <a href=\"http:\/\/www.amazon.com\/Lean-Analytics-Better-Startup-Faster\/dp\/1449335675\"><i>Lean Analytics <\/i><\/a>by Alistair Croll and Ben Yoskovitz.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Get your carving knife, its time to trim the fat and start working lean. With the success of Eric Ries&#8217;s book The Lean Startup minimum viable product, A\/B testing and &hellip; <a class=\"go\" href=\"https:\/\/blog.mozilla.org\/ux\/2014\/06\/3623\/\">Read more<\/a><\/p>\n","protected":false},"author":589,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"coauthors":[],"_links":{"self":[{"href":"https:\/\/blog.mozilla.org\/ux\/wp-json\/wp\/v2\/posts\/3623"}],"collection":[{"href":"https:\/\/blog.mozilla.org\/ux\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/blog.mozilla.org\/ux\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/blog.mozilla.org\/ux\/wp-json\/wp\/v2\/users\/589"}],"replies":[{"embeddable":true,"href":"https:\/\/blog.mozilla.org\/ux\/wp-json\/wp\/v2\/comments?post=3623"}],"version-history":[{"count":0,"href":"https:\/\/blog.mozilla.org\/ux\/wp-json\/wp\/v2\/posts\/3623\/revisions"}],"wp:attachment":[{"href":"https:\/\/blog.mozilla.org\/ux\/wp-json\/wp\/v2\/media?parent=3623"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/blog.mozilla.org\/ux\/wp-json\/wp\/v2\/categories?post=3623"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/blog.mozilla.org\/ux\/wp-json\/wp\/v2\/tags?post=3623"},{"taxonomy":"author","embeddable":true,"href":"https:\/\/blog.mozilla.org\/ux\/wp-json\/wp\/v2\/coauthors?post=3623"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}