The Online Gear Store Closes March 31

This March, we’ll be winding down the site for a number of reasons. Chief among them: The store hasn’t met revenue or fundraising expectations, and the ROI of time and energy to maintain it is too small for Mozilla Foundation to continue. Additionally, our key vendor was acquired twice in the past 12 months, making operations more difficult. Without a strong vendor partnership, the demands to maintain the store and provide quality customer support weighs heavily on our staff.

Another important factor in this decision is that we were not able to make international ordering as accessible and affordable as we wanted due to a number of logistical and fulfillment barriers.

We still have quite a lot of inventory left as of today. Starting now, we’ll be holding our largest sale yet to help liquidate remaining inventory: 30% off all items.

We still have quite a lot of inventory left as of today. Starting now, we’ll be holding our largest sale yet to help liquidate remaining inventory: 30% off all items. We hope you’ll use this opportunity to stock up on your favorite Mozilla gear at gear.mozilla.org before the store closes officially on March 31, 2016! (Discounts do not apply to shipping costs.)

We’ll be working hard to share the news with all our customers and community members to ensure everyone has the support they need with final orders. Customer support and service from our vendor will continue for four weeks after the sale ends. Until then, please click on Customer Support at gear.mozilla.org if you have any problems or questions about an order.

Important dates:

  • March 1, 2016: Big sale launches — 30% off everything
  • March 31, 2016: Sale ends, gear.mozilla.org website taken offline
  • April 30, 2016: Customer support ends

There are several other ways you can continue to stay involved with Mozilla and support our mission. Join our community of thousands of volunteers, or make a donation to help keep the Internet open and free.

Thank you for your support!

51 responses

  1. Firefoxian wrote on :

    Had the idea to purchase mozilla merch/gear a few times. For myself and as a gift. I land on this page every time. After the first time I prepare myself for disappointment. There is mozilla merch, but I’m not sure that you would get a cut, so I leave the other stores alone …

    You don’t need an elaborate web store. Just a plain (even html would do) site where we can check a few checkboxes and it leads us to the payment. (I don’t worry about security with you guys/gals in charge…)

    Also, thank you for all the work you do for us on multiple fronts!

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