Mailing List Changes

mconnor

As a long-overdue part of the evolution of Weave into Mozilla Services, we are retiring a number of older Mozilla Labs lists, and creating some new lists with different aims and audiences. This means that all mozilla-labs-weave Google Groups will be closed and users directed to one of the links below.

End User Support

SUMO has been a growing part of our efforts to engage effectively with end users. We’ll be increasingly collaborating with that team to provide  better user documentation, troubleshooting help, and help forums for issues not already documented. Starting now, we’ll be directing users to SUMO for help with all end user problems and general suggestions.

The SUMO landing page for Sync is live and ready for users. We’ll be updating product page links to point to the new location ASAP.

Developer Mailing lists

For some time I’ve been watching the Thunderbird community’s tb-planning list, which was a new model for Mozilla. In general, it’s allowed that community to communicate more effectively and positively, and I think that’s a great model for us to adopt as we grow out the Services project.

Information on the new mailing list can be found on the Mozilla wiki for those interested.