What’s Up With SUMO – June 12
Big things this week Notes and video from this SUMO meeting. Phase 3 UX/IA presentation will be during the Knowledge Base meeting, Thursday, June 14th at 9am PDT. We need … Read more
Articles in “Video”
What’s Up With SUMO – June 6
Big things this week Notes and video from this SUMO meeting. Bram posted designs for the new information architecture along with lots of information about how they were developed. We … Read more
The new Reset Firefox feature is like magic
Planet Mozilla viewers – you can watch this video on YouTube. A little more than two years ago when I joined the support team, one of the first things that … Read more
Firefox for Android demo screencast
Firefox for Android has a speedy new front-end that we’ve been documenting on SUMO in preparation for the Firefox 14 release of the nativeUI to Google Play sometime this month. … Read more
What’s Up With SUMO – May. 9
Planet Mozilla viewers – you can watch this video on YouTube. Big things this week Notes and video from this SUMO meeting. Ibai did a presentation about Kilimanjaro. Madalina and … Read more
What’s Up With SUMO – Apr. 23
Big things this week Next SUMO meeting – Monday, Apr. 30th (call in details & meeting notes) at 9am PST. Please add your comments, questions and updates to the wiki. … Read more
What’s Up With SUMO – Apr. 16
Big things this week Next SUMO meeting – Monday, Apr. 23rd (call in details & meeting notes) at 9am PST. Please add your comments, questions and updates to the wiki. … Read more
What’s Up With SUMO – Apr. 9
Planet Mozilla viewers – you can watch this video on YouTube. Big things this week Next SUMO meeting – Monday, Apr. 16th (call in details & meeting notes) at 9am … Read more
The Firefox Clinic was an absolute blast!
Last month the support team put together the pilot Firefox Clinic event. We had 51 Firefox users come into the San Francisco space, many with computers in tow, to get … Read more