Rocking the helpful web since 2007.
Firefox was built by a group of passionate developers, and has been supported by a dedicated community of caring contributors since day one. The SUMO platform was originally built in … Read more
Hi Mozillians, In today’s edition, I’d like to introduce you all to Michele Rodaro, a locale leader for Italian in the Mozilla Support platform. He is a professional architect, but … Read more
Each quarter, we gather insights on all things SUMO to celebrate our team’s contributions and showcase the impact of our work. The SUMO community is powered by an ever-growing global … Read more
Hi folks, Super excited to share with you all. Andrea Murphy is joining our team as a Customer Experience Community Program Manager, covering for Konstantina while she’s out on maternity … Read more
Hey everybody, In today’s edition of our Contributor Spotlight, I’m thrilled to introduce you to Noah Y, a longtime contributor to our community forums. Noah’s excellence lies in his eagle-eyed investigation, … Read more
Hey folks, In this edition of the contributor spotlight, you’ll hear from Jefferson Scher, one of our top contributors in our community forums. Jefferson possesses extensive knowledge about Firefox, having … Read more
Hello, SUMO community members! If you contribute to the Knowledge Base in SUMO, please read this blog post carefully as we explain how others can request content from the SUMO … Read more
Hi everybody, As we wrap up the second quarter of 2024, it’s time to reflect on our accomplishments and the ongoing efforts within our community. It’s been a busy Q2. … Read more
Hello, SUMO Community! As we kick off the second half of 2024, we’re thrilled to share the progress the CX Content Team has made this year in our Cognitive Load … Read more