What’s Up with SUMO – 30th June

Hello, SUMO Nation!

June is officially over! Well, almost. How was your first proper summer month? Also, have you seen the new Connected Devices blog already? How about CodeMoji? If you have, don’t forget to mention this to your friends who may have missed the news… Speaking of news – here we go!

Welcome, new contributors!

If you just joined us, don’t hesitate – come over and say “hi” in the forums!

Contributors of the week

We salute you!

Don’t forget that if you are new to SUMO and someone helped you get started in a nice way you can nominate them for the Buddy of the Month!

Most recent SUMO Community meeting

The next SUMO Community meeting

  • …is happening on the 6th of July!
  • If you want to add a discussion topic to the upcoming meeting agenda:
    • Start a thread in the Community Forums, so that everyone in the community can see what will be discussed and voice their opinion here before Wednesday (this will make it easier to have an efficient meeting).
    • Please do so as soon as you can before the meeting, so that people have time to read, think, and reply (and also add it to the agenda).
    • If you can, please attend the meeting in person (or via IRC), so we can follow up on your discussion topic during the meeting with your feedback.

Community

Social

Support Forum

Knowledge Base & L10n

Firefox

  • for Android
    • Version 48 on track for release on August 2nd.

…aaaaaand that’s it for the most recent updates. Oh yeah, I almost forgot… :wink:

PS. GO ICELAND!

What’s Up with SUMO – 23rd June

Hello, SUMO Nation!

Did you miss us? WE MISSED YOU! It’s good to be back, even if we had quite a fateful day today… The football fever in Europe reaching new heights, some countries wondering aloud if they want to keep being a part of the EU, and a Platform meeting to inform you about the current state of our explorations. Busy times – let’s dive straight into some updates:

Welcome, new contributors!

If you just joined us, don’t hesitate – come over and say “hi” in the forums!

Contributors of the week

We salute you!

Don’t forget that if you are new to SUMO and someone helped you get started in a nice way you can nominate them for the Buddy of the Month!

Most recent SUMO Community meeting

The next SUMO Community meeting

  • …is happening on the 29th of June!
  • If you want to add a discussion topic to the upcoming meeting agenda:
    • Start a thread in the Community Forums, so that everyone in the community can see what will be discussed and voice their opinion here before Wednesday (this will make it easier to have an efficient meeting).
    • Please do so as soon as you can before the meeting, so that people have time to read, think, and reply (and also add it to the agenda).
    • If you can, please attend the meeting in person (or via IRC), so we can follow up on your discussion topic during the meeting with your feedback.

Community

Social

Support Forum

Knowledge Base & L10n

Firefox

  • for Android
    • No big news for now.

Once again – it’s good to be back, and we’re looking forward to a great end of June and kick-off in July with you all. Keep rocking the helpful web!

PS. If you’re a football fan, let’s talk about it in our forums!

What’s Up with SUMO – 9th June

Hello, SUMO Nation!

I wonder how many football fans do we have among you… The Euro’s coming! Some of us will definitely be watching (and being emotional) about the games played out in the next few weeks. If you’re a football fan, let’s talk about it in our forums!

Welcome, new contributors!

If you just joined us, don’t hesitate – come over and say “hi” in the forums!

Contributors of the week

Don’t forget that if you are new to SUMO and someone helped you get started in a nice way you can nominate them for the Buddy of the Month!

Most recent SUMO Community meeting

The next SUMO Community meeting

  • …is most likely happening after the London Work Week (which is happening next week)
  • Reminder: if you want to add a discussion topic to the upcoming meeting agenda:
    • Start a thread in the Community Forums, so that everyone in the community can see what will be discussed and voice their opinion here before Wednesday (this will make it easier to have an efficient meeting).
    • Please do so as soon as you can before the meeting, so that people have time to read, think, and reply (and also add it to the agenda).
    • If you can, please attend the meeting in person (or via IRC), so we can follow up on your discussion topic during the meeting with your feedback.

Community

Social

Support Forum

Knowledge Base & L10n

Firefox

  • for Android
    • Version 47 launched – woohoo!
      • You can now show or hide web fonts” in advanced settings, to save your data and increase page loading speeds.
    • Final reminder: Android 2.3 is no longer a supported platform after the recent release.
    • Version 48 articles will be coming after June 18, courtesy of Joni!

That’s it for this week – next week the blog post may not be here… but if you keep an eye open for our Twitter updates, you may see a lot of smiling faces.

What’s Up with SUMO – 3rd June

Hello, SUMO Nation!

Due to a technical glitch (someone didn’t remember how to press the right buttons here, but don’t look at me… I’m innocent! Almost… ;-)) we’re a day late, but we are here and… so are the latest & greatest news from the world of SUMO!

Welcome, new contributors!

If you just joined us, don’t hesitate – come over and say “hi” in the forums!

Contributors of the week

Don’t forget that if you are new to SUMO and someone helped you get started in a nice way you can nominate them for the Buddy of the Month!

Most recent SUMO Community meeting

The next SUMO Community meeting

  • …is happening on WEDNESDAY the 8th of June – join us!
  • Reminder: if you want to add a discussion topic to the upcoming meeting agenda:
    • Start a thread in the Community Forums, so that everyone in the community can see what will be discussed and voice their opinion here before Wednesday (this will make it easier to have an efficient meeting).
    • Please do so as soon as you can before the meeting, so that people have time to read, think, and reply (and also add it to the agenda).
    • If you can, please attend the meeting in person (or via IRC), so we can follow up on your discussion topic during the meeting with your feedback.

Community

Social

Support Forum

Knowledge Base & L10n

Firefox

  • for Android
    • Version 46 support discussion thread.
    • Reminder: version 47 will stop supporting Gingerbread. High time to update your Android installations. For all those who are already sad, a little teaser of what’s coming up (if you upgrade your Android OS, that is), aside from the usual Firefox mobile goodness:
      • you’ll be able to turn off web fonts,
      • the favicons will be removed from the URL bar to prevent spoofing
    • Version 48 articles will be coming after June 18, courtesy of Joni!
  • for iOS
    • Firefox for iOS 4.0 IS HERE!
    • Firefox for iOS 5.0 should be with us in approximately 4 weeks! It should be out as early as June 21 (subject to Apple’s approval) and Joni is writing English articles for it already. Release highlights include bidirectional bookmark sync!

That’s it for this week! To round it all off nicely, go ahead and watch Kevin Kelly’s visit to Mozilla, during which he talked about the near future trends in technology. See you next week!

 

 

SUMO Release Report: Firefox 46 and Firefox for iOS 4.0

Hello, SUMO Nation!

We have a document to share with you, and we’re also sharing its entirety with you below (if you are allergic to shared documents).

It explains what has happened during and after the launch of Firefox 46 and Firefox for iOS 4.0 on the SUMO front – so you can see how much work was done by everyone in the community in those busy days.

If you have questions, as always, go to our forums and fire away!

Without further ado, here is the…

SUMO Release Report: Firefox 46 and Firefox for iOS 4.0

Knowledge Base and Localization

Articles Created and Updated

Article Voted “helpful” (English/US only) Global views
Desktop (April 28-May 16)
Firefox 46 Crashes at startup on OSx 38% 1483
Add-on signing in Firefox 75% 53
Android (April 28-May 16)
Firefox is no longer be supported on this version of Android 73% 1818
Open links in the background for later viewing with Firefox for Android 76-85% 2372
Add-on signing in Firefox for Android 70-73% 6455

Localization Coverage

Article % of top 10 locales it is localized into % of top 20 locales it is localized into
Desktop (April 28-May 16)
Firefox 46 Crashes at startup on OSx 80%* 50%*
Add-on signing in Firefox 100% 100%
Android (April 28-May 16)
Firefox is no longer be supported on this version of Android 40%* 25%*
Open links in the background for later viewing with Firefox for Android 100% 65%*
Add-on signing in Firefox for Android 100% 65%*
  • Our l10n tool at the moment does not surface the latest content (focusing on the most frequently visited one), so we rely on 1:1 communications to inform contributors about new launch articles. This may lead to lower rates of l10n initially after a launch.
  • In the top 20 locales, the bottom half includes 8 that are under localized due to lack of active l10n community members. We are working on addressing this in the coming months through community efforts (e.g. for Turkish and Arabic).
  • Two of the top 20 locales are from the Nordics (Swedish, Finnish), where English is widely spoken, which impacts community interest in localizing content into their native languages.

Support Forum Threads

Solved top viewed threads

Unsolved top viewed threads

Bugs Created from Forum threads

Social Support Highlights

Top 5 Contributors Replies
Andrew Truong 70
Jhonatas Rodrigues Machado 17
Noah Y 15
Swarnava Sengupta 4
Magno Reis 2
  • Jhonatas started contributing later in release, but has been doing a lot of great work since he joined SUMO.

Trending issues

These topics are categorized by our social support team when they submit a response to a user.
“Not Working” is an easy categorization, but doesn’t give us much information. As time goes on we will work to refine the buckets that seem too general.

Trending issues