What’s up with SUMO – 24th April

Michał

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Welcome to the weekly wrap-up of the going-on in the world of SUMO. Have you missed us? We missed you!

Welcome the new SUMOzillians among us!

Don’t hesitate to say “hi” in the forums  if I missed you on this list!

The latest SUMO Community meeting

You can find the agenda and notes here: https://etherpad.mozilla.org/sumo-2015-04-20, and the video is below (thank you, Madalina!)

Reminder: the next SUMO Community meeting…

  • …is going to take place on Monday, 27th of April. Join us!
  • As a rule, if you want to add a discussion topic to upcoming the live meeting agenda:
    • Start a thread in the Community Forums, so that everyone in the community can see what will be discussed and voice their opinion here before Monday (this will make it easier to have an efficient meeting).
    • Please do so as soon as you can before the meeting, so that people have time to read, think, and reply (and also add it to the agenda).

Help needed!

Community shout-outs

Developer news

  • The latest Platform meeting notes can be found here. Do take a closer look to learn more about: iOS on SUMO, BuddyUp for desktop, the article page redesign, the unified Ask A Question page, and the mobile product page redesign. The meeting video is below.

Knowledge Base news

  • The Reading List feature for Firefox Desktop has been postponed, which may lead to the archiving of the relevant article.
  • On the other hand, we have a few new articles coming up: Private browsing for Firefox OS and all the Firefox for iOS content.

Firefox (Desktop, OS, for Android) & other news

Firefox OS
Firefox Android
  • Joni has revamped the Android permission article to make it clear that Android OS (not Mozilla) requires all permissions to be approved when installing an Android app like Firefox even if you never use them (and that Firefox will prompt you each and every time after you install it so Mozilla doesn’t compromise your ability to choose which websites use features like camera, microphone, location, etc.). Also, the Firefox 38 articles in English are almost finished (thanks to Joni!).
Firefox for iOS

What are your plans for the first days of May? Let us know in the comments… and don’t forget to check out our Twitter account! Have a great weekend and we’ll see you soon ;-).

Welcome Mark Schmidt, Senior Firefox Community Support Lead!

Michał

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Hey there, SUMO Nation!

It’s finally time to officially announce the latest arrival (and to think I was in the same place not so long ago… heh :-)) Join me in welcoming Mark Schmidt!

Mark_SchmidtMark is our new Senior Firefox Community Support Lead. He’ll work closely with our incredible support community around the world to help keep us effective at helping people, and will be leading projects to improve the usefulness of the support site.

Mark is based in Ann Arbor Michigan and has a background leading support at rapid-growth start-ups (Barracuda Networks and Duo Security), where he worked on scaling out support to millions of users. His passions are privacy, growth, and technology (especially open source technology).

He’s also a big advocate for the Electronic Frontier Foundation, Free Software Foundation, Tor Project, and the Creative Commons. When he’s not making the web and world a better place, Mark can usually be found either camping or traveling.

If you want to get in touch with Mark, his contact details are on his SUMO profile. The fastest way to get his attention is usually via Twitter (MarkSchmidty), or via the #sumo room on irc.mozilla.org (marksc).

Once again, welcome on board, Mark!

What’s up with SUMO – 17th April

Michał

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Hello, SUMO Nation! That week buzzed by really fast, hasn’t it? Here’s another portion of news and updates from the world of SUMO.

Guess what, more Mozillians among us!

Not on the list, even if you arrived recently? Don’t hesitate to say “hi” in the forums!

The latest SUMO Community meeting

You can find the agenda and notes here: https://etherpad.mozilla.org/sumo-2015-04-13, and the video… will be added below as soon as Madalena hacks into the admin panel of Vidyo ;-) Thank you for your patience!

Reminder: the next SUMO Community meeting…

  • …is going to take place on Monday, 20th of April. Join us!
  • As a rule, if you want to add a discussion topic to upcoming the live meeting agenda:
    • Start a thread in the Community Forums, so that everyone in the community can see what will be discussed and voice their opinion here before Monday (this will make it easier to have an efficient meeting).
    • Please do so as soon as you can before the meeting, so that people have time to read, think, and reply (and also add it to the agenda).

Help needed!

Community shout-outs

  • Ashickur and Safwan for their ongoing work on preparing the SUMO meetup in Bangladesh!

Developer news

Contributor news

  • Together with William (one of Mozilla’s community experts) and Ibrahima (one of the Mozillian superstars), we are working on something special for our African contributors… More news around the corner…

Knowledge Base news

L10n news

Firefox (Desktop, OS, for Android) & other news

  • Firefox: In case you somehow missed it – Mark has joined us as the Firefox Desktop lead – while I poke him for an official introductory blog post here, you can visit his private blog.
  • Firefox OS: As Ralph reports we’ve had 28 new questions in the forums for the 15th week of the year, up to April 10th. 14 of those were related to a single Marketplace issue. This is now sorted – thanks to everyone involved!
  • Firefox Android: Roland reports that Firefox 37.0.2 for Android will be released soon, to fix the request desktop site bug, as well as some other issues. You can also find the version 38 article updates here with more context in the meeting notes.
  • Firefox for iOS: …is on track for release in the first half of this year (clock’s ticking!). It is currently undergoing localization and our awesome Firefox iOS User Success Council members are figuring out the best ways to support it from day one.
  • Thunderbird: … will have a Thunderbird User Success Council, as we are eager to get the most interested among you involved directly in making version 38 a hit. We are looking for an English KB Article Editor, an L10N Coordinator and a Forum Lead. Get in touch with Roland – rtanglao AT mozilla.com or rolandtanglao in #sumo or #tb-support-crew if you want to take part in this glorious adventure in community-powered open source greatness!

I think I ran out of exclamation marks and witty remarks a while ago… So, let me rest and reset over the weekend, and we will all see you on Monday, we hope! Keep rocking the open web!

What’s up with SUMO – 10th April

Michał

Hello, SUMO Nation! This week’s updates are going to be rather short, since we did not have a Community Meeting on Monday. Less time in front of the computer reading blogs = more time outside in the lovely spring weather :-)

New SUMO members!

Reminder: the next SUMO Community meeting…

  • …is going to take place on Monday, 13th of April. Join us if you can!
  • As a rule, if you want to add a discussion topic to upcoming the live meeting agenda:
    • Start a thread in the Community Forums, so that everyone in the community can see what will be discussed and voice their opinion here before Monday (this will make it easier to have an efficient meeting).
    • Please do so as soon as you can before the meeting, so that people have time to read, think, and reply (and also add it to the agenda).

Invitation

Help needed!

Developer news

…. and that’s it! The short post today obviously means there’s going to be a lot of updates in the coming days – expect the unexpected! Have a good weekend and take it easy (and don’t forget to follow us on Twitter).

What’s up with SUMO – 3rd April

Michał

1

Hello, SUMO Nation! Did you get fooled two days ago? Have you pranked someone on the day? The internet was full of interesting news – what were your favourites? Let us know in the comments!

It’s not a joke, there’s more of us, yet again!

The latest SUMO Community meeting

You can find the agenda and notes here: https://etherpad.mozilla.org/sumo-2015-03-30, and the video below:

Reminder: the next SUMO Community meeting…

  • …is going to take place on Monday, 13th of April. Join us if you can! (we are skipping next week, because of the Easter break)
  • As a rule, if you want to add a discussion topic to upcoming the live meeting agenda:
    • Start a thread in the Community Forums, so that everyone in the community can see what will be discussed and voice their opinion here before Monday (this will make it easier to have an efficient meeting).
    • Please do so as soon as you can before the meeting, so that people have time to read, think, and reply (and also add it to the agenda).

Community shout-outs

  • gnospen – for amazing forum activity – cheers to you!
  • philipp – for helping out in the Firefox OS forums – thank you!

Help needed!

Developer news

Contributor news

Knowledge Base news

  • If you found bad search results or your search did not provide any results, please add the information about it here.
  • The new Navigation topics went live on March 31st – the corresponding articles have all been moved to their updated topics.

L10n news

Firefox (Desktop, OS, for Android) & other news

  • We are a bit late with the news, but it may still sound exciting enough for you. Firefox OS is coming to home appliances! You have already heard about Firefox OS used in TV sets, but now there’s a new project (codename Fireplace), which will put your favourite mobile OS in such devices as smart fridges, smart toasters, and smart coffee machines. You can watch the promotional video for it here.
  • Firefox 37 has been released! Onwards to Firefox 38 (and the patches in-between).
  • In other Firefox OS news, with the recent release of the Alcatel OneTouch Fire E device in Africa, Firefox OS has a presence in all continents (except Antarctica). This is the same model that launched in other markets a few months ago, and is one of the high-end Firefox OS devices. You can see some media coverage of the launch here and here.

…and that’s it – for now, at least. Keep rocking the open web, keep being amazing to each other and we’ll see you on the other side of the upcoming weekend ;-).