The Mozilla Support Blog

Rocking the helpful web since 2007.

Tribute to FredMcD

It brings us great sadness to share the news that FredMcD has recently passed away. If you ever posted a question to our Support Forum, you may be familiar with … Read more

Introducing Smith Ellis

Hi everybody, I’m so happy to introduce our latest addition to the Customer Experience team. Smith Ellis is going to join forces with Tasos and Ryan to develop our support … Read more

Introducing Dayana Galeano

Hi everybody,  I’m excited to welcome Dayana Galeano, our new Community Support Advocate, to the Customer Experience team. Here’s a short introduction from Dayana:  Hi everyone! My name is Dayana … Read more

Introducing Cindi Jordan

Hey everybody, Please join me to welcome Cindi Jordan into our Customer Experience team as a Sr. Customer Experience Program Manager. Here’s a short introduction from Cindi: Hi there, I’m … Read more