What’s up with SUMO – H2 2025
Hi everyone, We may already be a few weeks into 2026, but it’s never too late to say Happy New Year! As we dive into the year ahead, we also … Read more
Rizki Kelimutu
Ask a Fox: A full week celebration of community power
From September 22–28, the Mozilla Support team ran our first-ever Mozilla – Ask a Fox virtual hackathon. In collaboration with the Thunderbird team, we invited contributors, community members, and staff … Read more
What’s up with SUMO – H1 2025
Hi everybody, It’s been a long overdue since our last update. Previously, we shared these recaps on a quarterly basis, but this time, we’re trying out a slightly new format … Read more
Decommissioning of the Social Support and Mobile Store Support programs
Hi everyone, After much thoughtful consideration and evaluation, we’ve made the difficult decision to officially decommission the Social Support and Mobile Store Support programs. This wasn’t a decision made lightly. … Read more
Introducing Flavius Floare
Hi folks, I’m so excited to share that Flavius Floare joined our team recently as a Technical Writer. He’s working alongside with Dayani to handle the Knowledge Base articles. Here’s … Read more
Contributor spotlight – Michele Rodaro
Hi Mozillians, In today’s edition, I’d like to introduce you all to Michele Rodaro, a locale leader for Italian in the Mozilla Support platform. He is a professional architect, but … Read more
Introducing Andrea Murphy
Hi folks, Super excited to share with you all. Andrea Murphy is joining our team as a Customer Experience Community Program Manager, covering for Konstantina while she’s out on maternity … Read more
Contributor spotlight – Noah Y
Hey everybody, In today’s edition of our Contributor Spotlight, I’m thrilled to introduce you to Noah Y, a longtime contributor to our community forums. Noah’s excellence lies in his eagle-eyed investigation, … Read more
Contributor spotlight – Jefferson Scher
Hey folks, In this edition of the contributor spotlight, you’ll hear from Jefferson Scher, one of our top contributors in our community forums. Jefferson possesses extensive knowledge about Firefox, having … Read more