SUMO Release Report: Firefox 46 and Firefox for iOS 4.0

Hello, SUMO Nation!

We have a document to share with you, and we’re also sharing its entirety with you below (if you are allergic to shared documents).

It explains what has happened during and after the launch of Firefox 46 and Firefox for iOS 4.0 on the SUMO front – so you can see how much work was done by everyone in the community in those busy days.

If you have questions, as always, go to our forums and fire away!

Without further ado, here is the…

SUMO Release Report: Firefox 46 and Firefox for iOS 4.0

Knowledge Base and Localization

Articles Created and Updated

Article Voted “helpful” (English/US only) Global views
Desktop (April 28-May 16)
Firefox 46 Crashes at startup on OSx 38% 1483
Add-on signing in Firefox 75% 53
Android (April 28-May 16)
Firefox is no longer be supported on this version of Android 73% 1818
Open links in the background for later viewing with Firefox for Android 76-85% 2372
Add-on signing in Firefox for Android 70-73% 6455

Localization Coverage

Article % of top 10 locales it is localized into % of top 20 locales it is localized into
Desktop (April 28-May 16)
Firefox 46 Crashes at startup on OSx 80%* 50%*
Add-on signing in Firefox 100% 100%
Android (April 28-May 16)
Firefox is no longer be supported on this version of Android 40%* 25%*
Open links in the background for later viewing with Firefox for Android 100% 65%*
Add-on signing in Firefox for Android 100% 65%*
  • Our l10n tool at the moment does not surface the latest content (focusing on the most frequently visited one), so we rely on 1:1 communications to inform contributors about new launch articles. This may lead to lower rates of l10n initially after a launch.
  • In the top 20 locales, the bottom half includes 8 that are under localized due to lack of active l10n community members. We are working on addressing this in the coming months through community efforts (e.g. for Turkish and Arabic).
  • Two of the top 20 locales are from the Nordics (Swedish, Finnish), where English is widely spoken, which impacts community interest in localizing content into their native languages.

Support Forum Threads

Solved top viewed threads

Unsolved top viewed threads

Bugs Created from Forum threads

Social Support Highlights

Top 5 Contributors Replies
Andrew Truong 70
Jhonatas Rodrigues Machado 17
Noah Y 15
Swarnava Sengupta 4
Magno Reis 2
  • Jhonatas started contributing later in release, but has been doing a lot of great work since he joined SUMO.

Trending issues

These topics are categorized by our social support team when they submit a response to a user.
“Not Working” is an easy categorization, but doesn’t give us much information. As time goes on we will work to refine the buckets that seem too general.

Trending issues

What’s Up with SUMO – 26th May

Hello, SUMO Nation!

We’ve been through a few holidays here and there, so there’s not a lot to report this week. We hope you’ll enjoy this much lighter-than-usual set of updates :-)

Welcome, new contributors!

If you just joined us, don’t hesitate – come over and say “hi” in the forums!

Contributors of the week

Don’t forget that if you are new to SUMO and someone helped you get started in a nice way you can nominate them for the Buddy of the Month!

Most recent SUMO Community meeting

The next SUMO Community meeting

  • …is happening on WEDNESDAY the 1st of June – join us!
  • Reminder: if you want to add a discussion topic to the upcoming meeting agenda:
    • Start a thread in the Community Forums, so that everyone in the community can see what will be discussed and voice their opinion here before Wednesday (this will make it easier to have an efficient meeting).
    • Please do so as soon as you can before the meeting, so that people have time to read, think, and reply (and also add it to the agenda).
    • If you can, please attend the meeting in person (or via IRC), so we can follow up on your discussion topic during the meeting with your feedback.

Community

Social

Support Forum

Knowledge Base & L10n

Firefox

This is it for the diet version of WUWS. We’re going “lite” for this week, to keep your minds slim for the summer ;-) See you around SUMO!

Event Report: Mozilla Ivory Coast SUMO Sprint

We’re back, SUMO Nation! This time with a great event report from Abbackar Diomande, our awesome community spirit in Ivory Coast! Grab a cup of something nice to drink and enjoy his report from the Mozilla Ivory Coast SUMO Sprint.

The Mozilla Ivory Coast community is not yet ready to forget Saturday, May 15. It was then that the first SUMO Sprint in Ivory Coast took place, lasting six hours!
For this occasion, we were welcomed and hosted by the Abobo Adjame University, the second largest university in the country.
Many students, some members of the Mozilla local community, and other members of the free software community gathered on this day.

The event began with a Mozilla manifesto presentation by Kouadio – a young member of our local SUMO team and the Lead of the Firefox Club at the university.

After that, I introduced everyone to SUMO, the areas of SUMO contribution, the our Nouchi translation project, and Locamotion (the tool we use to localize).
During my presentation I learned that all the guests were really surprised and happy to learn of the existence of support.mozilla.org and a translation project for Nouchi
They were very happy and excited to participate in this sprint, and you can see that in the photos, emanating from their smiles and the joy that you can read from their the faces.

After all presentations and introductions, the really serious things could begin. Everyone spent two hours answering questions of French users on Twitter – the session passed very quickly in the friendly atmosphere.

We couldn’t reach the goal of answering all the Army of Awesome posts in French, but everyone appreciated what we achieved, providing answers to over half the posts – we were (and still are) very proud of our job!

After the Army of Awesome session, our SUMO warriors have turned to Locamotion for Nouchi localization. It was at once serious and fun. Originally planned for three hours, we localized for four – because it was so interesting :-)

Mozilla and myself received congratulations from all participants for this initiative, which promotes the Ivorian language and Ivory Coast as a digital country present on the internet.

Even though we were not able to reach all our objectives, we are still very proud of what we have done. We contributed very intensely, both to help people who needed it and to improve the scale and quality of Nouchi translations in open source, with the help of new and dynamic contributors.

The sprint ended with a group tasting of garba (a traditional local dish) and a beautiful family picture.

Thank you, Abbackar! It’s always great to see happy people contributing their skills and time to open source initiatives like this. SUMO is proud to be included in Ivory Coast’s open source movement! We hope to see more awesomeness coming from the local community in the future – in the meantime, I think it’s time to cook some garba! ;-)

What’s Up with SUMO – 19th May

Hello, SUMO Nation!

Glad to see all of you on this side of spring… How are you doing? Have you missed us as much as we missed you? Here we go yet again,  another small collection of updates for your reading pleasure :-)

Welcome, new contributors!

If you just joined us, don’t hesitate – come over and say “hi” in the forums!

Contributors of the week

Don’t forget that if you are new to SUMO and someone helped you get started in a nice way you can nominate them for the Buddy of the Month!

Most recent SUMO Community meeting

The next SUMO Community meeting

  • …is happening on WEDNESDAY the 25th of May – join us!
  • Reminder: if you want to add a discussion topic to the upcoming meeting agenda:
    • Start a thread in the Community Forums, so that everyone in the community can see what will be discussed and voice their opinion here before Wednesday (this will make it easier to have an efficient meeting).
    • Please do so as soon as you can before the meeting, so that people have time to read, think, and reply (and also add it to the agenda).
    • If you can, please attend the meeting in person (or via IRC), so we can follow up on your discussion topic during the meeting with your feedback.

Community

Social

Support Forum

Knowledge Base & L10n

  • The Polish team have reached their monthly milestone – congratulations!
  • Final reminder: if you want to participate in the ongoing discussion about source material quality and frequency, take a look at this thread. We are going to propose a potential way of addressing your issues once we collate enough feedback.
  • Reminder: L10n hackathons everywhere! Find your people and get organized!

Firefox

  • for Android
    • Version 46 support discussion thread.
    • Reminder: version 47 will stop supporting Gingerbread. High time to update your Android installations!
      • Other than that, it should be a minor release. Documentation in progress!

And that’s it! We hope you are looking forward to the end of this week and the beginning of the next one… We surely are! Don’t forget to follow us on Twitter!

What’s Up with SUMO – 12th May

Hello, SUMO Nation!

Yes, we know, Friday the 13th is upon us… Fear not, in good company even the most unlucky days can turn into something special ;-) Pet a black cat, find a four leaf clover, smile and enjoy what the weekend brings!

As for SUMO, we have a few updates coming your way. Here they are!

Welcome, new contributors!

If you just joined us, don’t hesitate – come over and say “hi” in the forums!

Contributors of the week

We salute you!

Don’t forget that if you are new to SUMO and someone helped you get started in a nice way you can nominate them for the Buddy of the Month!

Most recent SUMO Community meeting

The next SUMO Community meeting

  • …is happening on WEDNESDAY the 18th of May – join us!
  • Reminder: if you want to add a discussion topic to the upcoming meeting agenda:
    • Start a thread in the Community Forums, so that everyone in the community can see what will be discussed and voice their opinion here before Wednesday (this will make it easier to have an efficient meeting).
    • Please do so as soon as you can before the meeting, so that people have time to read, think, and reply (and also add it to the agenda).
    • If you can, please attend the meeting in person (or via IRC), so we can follow up on your discussion topic during the meeting with your feedback.

Community

Social

Support Forum

Knowledge Base & L10n

Firefox

  • for iOS
    • Firefox for iOS 4.0 IS HERE! The highlights are:
      • Firefox is now present on the Today screen.
      • You can access your bookmarks in the search bar.
      • You can override the certificate warning on sites that present them (but be careful!).
      • You can print webpages.
      • Users with older versions of iOS 8 or lower will not be able to add the Firefox widget. See Common Response Available.
    • Start your countdown clocks ;-) Firefox for iOS 5.0 should be with us in approximately 6 weeks!

Thanks for your attention and see you around SUMO, soon!